SALARY: Negotiable

GENERAL PURPOSE:
Under general direction, continually advance the maturity of IT, specifically around networks and network-related services, towards best practices through effective design and oversight of network services and capabilities. This includes establishing well-defined standards and patterns for implementation, and applying those to redesign and continually evolve a dynamic and growing set of networks enabling corporate, industrial automation, and payment-related services. This position focuses on the current and future design needs, and partners with agency network engineers who will implement those changes.

For a look into our culture, look here.

ESSENTIAL FUNCTIONS:
The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
• Design and support the implementation of network technologies on multiple vendor platforms which include, but are not limited to Cisco, Juniper, Dell, HP, and Palo Alto.
• Design and support the implementation of enterprise wireless, WAN and LAN technologies, IDS/IPS, QoS, and traffic shaping technologies.
• Design secure and compliant networks in support of highly resilient industrial automation involving fire and life-safety, PCI compliance, and separation of concerns.
• Design and support the implementation of cellular and 3rd party network interconnections between sites, field devices, etc.
• Design scalable, redundant, and risk-free designs, processes, templates and make sound recommendations to the Enterprise Architecture team as well as senior leadership to improve existing processes and mitigate issues.
• Provide expertise on routing, switching, firewalls, and SSL and IPSEC VPN solutions.
• Support for emerging technologies, such as software-defined networks, data centers, and network function virtualization.
• Accountable for translating logical designs into physical designs, taking account of business requirements, target environments, processes, performance requirements, existing systems and services, and any potential safety-related aspects.
• Works with enterprise architecture on the development of SOWs and RFPs, participates in vendor selection, and work collaboratively with contract providers to realize changes to the network landscape.
• Analysis and troubleshooting to support incident or problem resolution for applications and other network-related components.
• Works with enterprise architecture to define standards, policy, and designs for network and network-related needs, including the assessment of vendor recommended design elements.
• Represent and support changes and provide regular participation in agency change review boards.
• Provide leadership, champion best practices, and provide mentorship to others as it relates to the design of the network landscape.
• Provide support for the development, implementation, and continual improvement of ITSM-based network services.
• Perform capacity management and review IT traffic volumes and requirements, identifying trends in traffic flows and levels of service, and recommend changes to avoid service level disruption.
• Must be vendor agnostic and able the evaluate all options based on business and technical requirements.
• Establishing and maintaining effective working relationships with other department staff, management, vendors, outside agencies, community groups, and the general public.
• Working effectively under pressure, meeting deadlines, and adjusting to changing priorities.
• Responding to inquiries and in effective oral and written communication.
• Researching, analyzing, and evaluating new service delivery methods and techniques.
• Working cooperatively with other departments, Agency officials, and outside agencies.
• It is the responsibility of all employees to follow the Agency safety rules, regulations, and procedures pertaining to their assigned duties and responsibilities, which could include systems, operations, and/or other employees.
• It is the responsibility of all employees to integrate sustainability into everyday business practices.
• Other duties as assigned.

MINIMUM QUALIFICATIONS:
Education and Experience: Bachelor’s Degree in computer science or information technology or closely related field and ten plus years’ experience in a network design position including at least five years of design and architecture leadership experience.

Required Licenses or Certifications:
CCNA certification.

Required Knowledge of:
• Traditional corporate and industrial automation networks, including wired, 802.11a/b/g/n/ac, 802.1x, cellular and leased networking, routing, switching, firewalls, and SSL and IPSEC VPN solutions.
• Multiple vendor technologies, including Juniper, Dell, HP, Palo Alto, Checkpoint, SonicWall.
• Enterprise wireless and authentication technologies, including 802.11 A, B, G, N, AC, and, 802.1x as well as Cisco Wireless LAN Controllers, and Meraki solutions.
• Unified Communications, VoIP, Video/CCTV, and VDI.
• WAN/LAN technologies, including Multicast, RIP, BGP, OSPF, VLANs, VXLAN, Spanning Tree, LLDP, MPLS, VRRP, and Link Aggregation protocols.
• Protocol analysis, network management systems, infrastructure automation, and other tooling such as WireShark, SolarWinds, and Ansible.
• PCI, PII, and other information security concerns and how the network must support them.
• Strong familiarity of enterprise systems at all layers including package based and custom applications, middleware, operating systems, databases, servers, and network.
• Principles, practices, methods, and techniques used in information technology systems architecture, design, implementation, and ongoing administration.
• Capacity management and designing scalable solutions.
• Operational, project/development, strategic and planning functions of Information Technology including corporate business systems and transit systems.
• Advanced principles, practices, methods, and techniques used in the design, installation, troubleshooting, and maintenance of network systems and applications, and of software development lifecycle.
• Pertinent federal, state, and local laws, codes, and regulations.

Required Skill in:
• Designing for networks that support up to 1000 remote locations and over 5000 nodes.
• Traditional corporate and industrial automation networks, including wired, 802.11a/b/g/n/ac, 802.1x, cellular and leased networking, routing, switching, firewalls, and SSL and IPSEC VPN solutions.
• Multiple vendor technologies, including Juniper, Dell, HP, Palo Alto, Checkpoint, SonicWall.
• Enterprise wireless and authentication technologies, including 802.11 A, B, G, N, AC, and, 802.1x as well as Cisco Wireless LAN Controllers, and Meraki solutions.
• Unified Communications, VoIP, Video/CCTV, and VDI.
• WAN/LAN technologies, including Multicast, RIP, BGP, OSPF, VLANs, VXLAN, Spanning Tree, LLDP, MPLS, VRRP, and Link Aggregation protocols.
• QoS and traffic shaping technologies.
• Protocol analysis, network management systems, infrastructure automation, and other tooling such as Wireshark, SolarWinds and Ansible.
• PCI, PII, and other information security concerns and how the network must support them.
• Creating detailed documentation and diagrams to reflect processes, traffic flows, and network architecture, using Visio and other modeling tools.
• Providing technical guidance and training involving the above applications, tools and models, etc.
• Risk management, leading change, facilitation, conflict management, issue resolution, brokering agreements, and removing roadblocks.
• Continuous improvement techniques.

Physical Demands / Work Environment: 
• Work is performed in a standard office environment.
• Subject to standing, walking, bending, reaching, stooping, and lifting of objects up to 25 pounds.
• The Agency promotes a safe and healthy work environment and provides appropriate safety and equipment training for all personnel as required.

Sound Transit is an equal employment opportunity employer. No person is unlawfully excluded from employment action based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status or other protected class.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)