Featured Jobs

Type
Full-Time
Job
DCPG Customer Service Representative
DCPG Customer Service Representative

Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States

RecruitDQ – Posted by RecruitDQ
Location
CincinnatiOhio, United States
Date Posted
11 Nov 2019

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Full-Time Jobs

Type
Full-Time
Job
Escrow Product Consultant II Black Knight Financial Services – Posted by BKInc2018
Location
JacksonvilleFlorida, United States
Date Posted
18 Jan 2020
Type
Full-Time
Job
Java Developer II Black Knight Financial Services – Posted by BKInc2018
Location
JacksonvilleFlorida, United States
Date Posted
18 Jan 2020
Type
Full-Time
Job
Android Mobile Developer III Black Knight Financial Services – Posted by BKInc2018
Location
JacksonvilleFlorida, United States
Date Posted
18 Jan 2020
Type
Full-Time
Job
Outside Sales Representative
Outside Sales Representative
Full-Time

Windstream is a technology company that provides Internet, Phone, Digital TV, and Security solutions to consumers across the US and we are looking Consumer Direct Sales Specialist members to support our growth. Every new Consumer Direct Sales Specialist will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not. The Consumer Direct Sales Specialist is responsible for selling the appropriate mix of products using bundled solutions to new and existing customers. Consumer Direct Sales Specialist have the ability to earn salary plus have the potential to earn HIGH commissions monthly. We offer many benefits - paid training, paid time off, education assistance, health benefits, 401K, and many more! Essential job functions include: Completing orders timely to ensure accurate service, activation and billing. Meeting product and service sales quotas. Strong customer service and organizational skills required. Selling Door to Door within the Windstream Service Territories. Working Windstream Special Events Ability to work outdoors in all adverse weather conditions
Location: Broken ArrowOklahoma, United States

kaitlynrobinson04 – Posted by kaitlynrobinson04
Location
Broken ArrowOklahoma, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Outside Sales Representative
Outside Sales Representative
Full-Time

Windstream is a technology company that provides Internet, Phone, Digital TV, and Security solutions to consumers across the US and we are looking Consumer Direct Sales Specialist members to support our growth. Every new Consumer Direct Sales Specialist will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not. The Consumer Direct Sales Specialist is responsible for selling the appropriate mix of products using bundled solutions to new and existing customers. Consumer Direct Sales Specialist have the ability to earn salary plus have the potential to earn HIGH commissions monthly. We offer many benefits - paid training, paid time off, education assistance, health benefits, 401K, and many more! Essential job functions include: Completing orders timely to ensure accurate service, activation and billing. Meeting product and service sales quotas. Strong customer service and organizational skills required. Selling Door to Door within the Windstream Service Territories. Working Windstream Special Events Ability to work outdoors in all adverse weather conditions
Location: CampbellsvilleKentucky, United States

kaitlynrobinson04 – Posted by kaitlynrobinson04
Location
CampbellsvilleKentucky, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Inside Account Executive
Inside Account Executive
Full-Time

CSMB / Inside Account Executive Are you ready to join a growing Fortune 500 Telecommunications company? One that celebrates internal promotions and sales commissions in the thousands? One that provides excellent Medical, Dental, Vision and 401k benefits? If the answer is Yes, we expect to see your application! Whether you are career driven or financially motivated, you can go to the next level at Windstream. Windstream is a technology company that provides Internet, Phone, Unified Communications, and other next generation solutions to businesses across the US and we are looking for coachable team members to support our growth. Every new Inside CSMB / Account Executive will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not. Potential residential & business customers will call Windstream in search of telcom solutions and our expert coaches will help you fulfill those requests and maximize your commission. We provide the opportunity for significant earning potential in addition to career pathing designed to match your skillset. Our mission is to help you make as much money as you want to earn so that you can truly enjoy your company provided personal “PTO” days and guaranteed holidays carefree. Position Overview: The CSMB / Inside Account Executive works in a high-volume sales environment utilizing a proven advanced sales strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on selling opportunities effectively and efficiently. Our team members can thrive in our team environment and we demand that you have fun at work. Responsibilities: v Handle inbound Residential & B2B calls in a fun sales center environment v Deliver customized telcom solutions to new and existing customers v Update customer accounts through computer-based systems v Willingness to gain and maintain product and service knowledge v Perform other duties as assigned Qualifications: v Ability to speak clearly and articulate steps to non-technical customers v Excellent verbal and written communication skills, telephone voice, and telephone etiquette v Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment v Project a positive, professional attitude along with a confident and outgoing personality v Ability to solve problems quickly and decisively v Must be able to work daytime hours v Possess the ability to accommodate a flexible schedule including overtime when available v Ability to quickly and successfully build rapport with a wide range of customers v Ability to use diplomacy when working with challenging or demanding customers v Working knowledge of Windows **Competitive hourly pay PLUS HIGH sales commissions** 2 weeks paid training: Monday - Friday 9 am – 6 pm
Location: CharlotteNorth Carolina, United States

kaitlynrobinson04 – Posted by kaitlynrobinson04
Location
CharlotteNorth Carolina, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Accountant
Accountant
Full-Time

At WorldStrides, we are a collection of passionate people with different backgrounds and interests. We share a belief that travel changes people’s lives, no matter where they are on their learning journey. It takes the combined effort of approximately 1,500 Full Time and 1,600 Seasonal employees in more than 70 offices around the world, to make it happen! Objective: To become integral part of Finance team by assisting in month-end and year-end closes, creating timely and accurate financial reports and statements, providing variance analyses and serving as a resource for accounting questions to management. ESSENTIAL DUTIES AND RESPONSIBILITIES: Primary Functions: Participate in month-end close process Prepare journal entries Reconcile general ledger accounts on a monthly basis Fixed assets record management Variance analyses as needed Ad hoc excel spreadsheet preparation Additional Responsibilities: Assist Supervisor in all assignments, making sure that all members of the Finance Department have the proper resources and support Serve on committees as requested Work extended hours during busy season or on special projects as needed Additional responsibilities may be assigned Standard Department Member Responsibilities: Facilitate and/or perform training of staff members as requested Maintain accurate and up-to-date documentation Foster communication within the department, with other departments and with management Maintain knowledge of company policies and procedures so as to serve as an effective staff member Support company policies and management decisions with a sense of urgency and professionalism Seek out and participate in internal and external programs that facilitate personal and professional growth Identify and discuss professional growth goals with manager Write and deliver self-performance appraisal to manager on a bi-annual basis QUALIFICATIONS: BA or BS in Accounting required. One to two years of previous accounting experience preferred. Must have superior analytical and organizational skills. Advanced excel skills is a must and working knowledge of other Microsoft applications such as Access and PowerPoint is a plus. Candidate must possess strong verbal and written communication skills. Ability to work independently, handle multiple tasks at once and meet stringent month-end deadlines. WorldStrides is an equal opportunity employer.
Location: CharlottesvilleVirginia, United States

WorldStridesHR – Posted by WorldStridesHR
Location
CharlottesvilleVirginia, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Sales Trainer
WorldStridesHR – Posted by WorldStridesHR
Location
CharlottesvilleVirginia, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Attractions Operations Coordinator
Attractions Operations Coordinator
Full-Time

Objective To assist the Director of Attractions in serving as the liaison between Account Managers and sightseeing / entertainment destinations, through coordinating attractions requests and effectively managing the flow of information from Account Managers and suppliers. Assist in maintaining a strong relationship with suppliers and Account Managers through consistent and meaningful contact. To assist the Director of Attractions in serving as the liaison between Account Managers, Accounts Payable and sightseeing destinations, through coordinating the process of attraction invoices and effectively managing the payment of these invoices through the Accounts Payable team. To function as a contributing member of the Operations Division through effective communication and assisting others as needed. Qualifications College degree preferred. Minimum of two years experience working in an office environment displaying excellent organizational ability, attention to detail, and dependability. Ability to efficiently process paperwork and function in a fast paced, team oriented office environment. Strong verbal and written communication skills. Strong organizational skills and the ability to multi-task effectively and with a high degree of accuracy. Ability to visually proof documents and insure accuracy. Occasionally travel out of town and operate in a variety of public environments. Professionally communicate and represent the company with suppliers. Essential Functions 1.Process and confirm attraction requests accurately and on a timely basis. 2.Maintain familiarity with sightseeing destinations, entertainment venues, other requested sites to serve as an effective resource for Account Managers and other staff. 3.Maintain timely and meaningful communication with Account Managers. 4.Maintain effective communication with Director of Attractions. 5.Proactively research new sites and attractions and add to Contact Manager once confirmed. 6.Verify reports and send to suppliers on a weekly basis. 7.Keep all site / attraction information up to date in Tour Guide. 8.File and process all invoices based on due dates. 9.Email Account Managers to obtain accurate counts for attractions in order to process invoices if applicable. 10.Liaison between Director of Attractions and suppliers to purchase additional tickets for late adds and employee ride a-longs when necessary. 11.Communicate any issues or questions with invoices to Director of Appointments 12.Process invoices in Accounts Payable System. 13.Work closely with Accounts Payables providing them with any additional information as needed 14.Prepare appropriate financial reports. 15.Proactively seek opportunities to strengthen relationships with Account Managers and suppliers through effective communication and a desire to provide exceptional customer service. 16.Support Tour Central with on tour issues for attractions when needed. Additional Responsibilities 1.Look for ways to maximize assistance to Director of Attractions and other team members by taking on additional assignments. 2.Continually seek out ways to improve internal systems for efficiency and usefulness. 3.Available for On-site coordinating for a few nights during the year (not to exceed 6 nights). 4.Additional duties may be assigned. Standard Department Member Responsibilities 1.Facilitate and/or perform training of staff members as requested. Establish and update a training manual covering all functions of area of expertise. 2.Maintain accurate and up-to-date documentation for all attractions. 3.Foster communication within the department, with other departments and with management. 4.Maintain knowledge of company policies and procedures to serve as an effective staff member. 5.Support company policies and management decisions with a sense of urgency and professionalism. 6.Seek out and participate in internal and external programs that facilitate personal and professional growth. 7.Track days off; write and deliver self-performance appraisals to the Director of Attractions on an annual basis. 8.Identify and discuss personal and professional growth goals with the Director of Attractions and upper management. WorldStrides is an Equal Opportunity Employer.
Location: CharlottesvilleVirginia, United States

WorldStridesHR – Posted by WorldStridesHR
Location
CharlottesvilleVirginia, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Marketing Traffic Manager
Marketing Traffic Manager
Full-Time

The Marketing department Traffic Manager coordinates and ensures the on-time and orderly flow of all projects from job initiation to product completion; including scheduling projects, prioritizing workflow and managing logistics based on company needs. The Traffic Manager coordinates with the Creative Director to help evaluate bandwidth and develop solutions to accommodate meeting project deadlines. This individual is responsible for traffic management across all of marketing, and for both print and digital communications. This role also acts as a critical conduit that connects marketing directors to the creative and digital teams and ensures that all projects are scheduled, iterated, completed and processed on time. Where applicable, the position also interfaces with other business partners outside of marketing that solicit work from our creative and digital teams. Essential Duties and Responsibilities: I. Key contact within Creative Services for project initiation and communication of project status II. Inputs work into project management system and tracks progress of all work by paying close attention to schedules and priorities by owning the project management system; keeping track of projects, iterations, deadlines and milestones, and estimating time requirements for projects III. Ensures that procedures are consistently followed, identify workflow bottlenecks, help prioritize workflow from marketing directors, work closely with the creative director to spot potential resource deficiencies or conflicts; making sure that designers and copywriters are on track to meet project milestones and flag any potential issues that could affect delivery IV. Collaboration with internal marketing stakeholders to make sure all information is secured in order to move projects forward and communicates across the marketing organization; the progress of current work, schedules of longer term campaigns/initiatives V. Maintain understanding or knowledge of the general methodologies and production of print materials as well as digital communications. Evaluate and implement digital traffic management systems VI. Ensure on-time delivery of all printed files to various vendors and communicate project updates to print vendors to keep jobs flowing smoothly. Ensure project files are delivered properly, and jobs are on-budget (when applicable). VII. Maintain understanding of all markets, products and services offered by the company Qualifications: Four year degree required from an accredited university or art school preferred. Excellent organizational and time management skills, and a proven track record in traffic and project management within an agency or corporate environment Proven ability to collaborate within a creative team, as well as internal stakeholders to produce work on time Team player with the ability to work across different lines of business that often have similar timelines and creative needs. Ability to manage multiple tasks simultaneously. Outstanding communication and negotiating skills Maturity and enthusiasm to work in a fast paced office environment, handle a large workload, significant growth and change within the department and company Experience with traffic/ project management software, especially Workfront and ProofHQ. WorldStrides is an Equal Opportunity Employer.
Location: CharlottesvilleVirginia, United States

WorldStridesHR – Posted by WorldStridesHR
Location
CharlottesvilleVirginia, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Communications Specialist
Communications Specialist
Full-Time

Class Concept Basic Professional level in communications occupation under general managerial direction. Provides support by performing a wide variety of tasks that include creating content and designing print materials, managing social media, developing presentations for public speaking events, assisting in event management, and fostering collaborative relationships within the community. Job Duties Develops concise communications, talking points, presentations, community engagement plans, and media releases on various topics for departments under the Board of County Commissioners. Gathers, writes, designs, and edits content for County newsletters, internet, intranet and social media sites. Utilizes photography and videography equipment to create professional images and media on behalf of the County. Assists with drafting releases, social media posts, web content, and talking points. Researches and responds to records requests, community inquiries, and complaints. Assists with the development and implementation of large projects. Reviews and posts approved items in the County Web Management System and social media. Collaborates with communications team to ensure delivery of consistent branding and marketing efforts. Creates metrics to measure success of communications and media engagement, and creates reports about communication campaign impacts. Works with department leaders to ensure efforts are tied to strategic goals and outcomes. Provides marketing/media support services for various departments under the Board of County Commissioners. Develops relationships and collaborates with community organizations to inform and educate on county services. Engages audiences through social media to enhance public relations. Supports public outreach efforts to promote the County's public image and brand awareness (e.g., staffing information tables at various events, presenting to service clubs, meeting with members of the community, promoting events and programs). (Performs Related Duties as Required) Minimum Class Requirements Bachelor's Degree in Communications, Journalism or Public Relations – OR Associate's Degree in Communications, Public Relations or related discipline and 2 years work experience in communications, journalism, or public relations. OR alternative, equivalent evidence of the Minimum Class Requirements. Driving Requirement: Must have current valid driver's license with acceptable driving record.
Location: DaytonOhio, United States

Montgomery County, Ohio – Posted by wootenbri
Location
DaytonOhio, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Consumer Product Consultant II
Consumer Product Consultant II
Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Completes various on-site consulting engagements centered on mortgage servicing operational practices and implementation activities. Observes current state processes and system utilization and makes recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training nee ds, reengineered processes, system optimization and other related opportunities. Serves as a liaison between the customer, users, and consultants. GENERAL DUTIES & RESPONSIBILITIES * Compiles and analyzes customer data, and reports in preparation for on-site engagements. * Completes consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation in order to provide business and system application training, and perform problem analysis and determine solutions to client issues. * Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities. * Monitors the engagements’ progress after the on-site review addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas. * Monitors and reviews key client activities on a regular basis, making recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities. * Supervises work assigned to the client. * Develops professional and positive client relations designed to attract and promote new consulting and training business and foster an ongoing Black Knight relationship. * Markets Black Knight Professional Services, as well as represents other Black Knight products and services to our client base. * Develops procedures, flowcharts and other consulting materials as required by the engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ Black Knight products. * Assists other Black Knight departments by providing professional and industry expertise as needed. * For implementation activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues. * Assist client with the creation and maintenance of test plans and test cases and post production support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained. * Supports a variety of tests using client data, such as system integration readiness and acceptance testing, in order to ensure client needs will be met. * Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products. * Assist clients with implementing configuration changes identified during user acceptance testing and in production. * Proactively reaches out to client to discuss upcoming product changes that may affect the client’s operations. * May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures. * Consults directly with the client and must be able to travel 50 to 75%, as needed by the business. * Performs other related duties as required. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Prior Consumer or Home Equity Servicing experience highly preferred * Functional knowledge in the following area(s) may be required: * Early/Late-Stage Default * Customer Service * Escrow * Special Loans * Investor * Year End * Cash * Practical experience with Black Knight applications and loan servicing functionality in one or more of the following areas also preferred: * Bankruptcy * Foreclosure * Loss Mitigation * Claims * REO * Credit Bureau * Familiarity with and understanding of the interfaces and integration processes between the LoanSphere and MSP applications preferred * Previous consulting experience preferred * Previous loan acquisition and implementation experience preferred GENERAL KNOWLEDGE, SKILLS & ABILITIES * Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, from the CEO to line level staff, in an organized and professional manner * Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships * Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint, Visio, etc. and project management software) * Excellent problem solving and analysis skills. Resourceful and proactive in gathering information and sharing ideas. * Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness * Strong knowledge of financial and/or loan processing services technology, including systems, applications, practices, and emerging technologies. Ability to quickly become proficient with new technologies * Ability to utilize judgment in decision making process and decisions related to job tasks, including estimating work effort for project sub-plans or small projects to ensure the project is completed effectively and efficiently * Excellent verbal and written communication skills, including the use of presentation and interpersonal skills to communicate ideas in a clear, concise, and professional manner to technical and non-technical audiences of various levels in the organization * Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients * Strong analytical skills used to determine client business needs and requirements Product Consultant II Intermediate professional role. Moderate skills with high level of proficiency. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Supports moderately complexity products and/or services and has knowledge of all Black Knight products and services offered to the assigned client, customer, etc. Works on multiple concurrent projects of medium complexity. Is an active team member, contributes to moderate to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Consults with senior peers on semi-complex processes to learn through experience. Typically requires four (4) or more years of experience in a product support role, with a minimum of three (3) years of practical experience with Black Knight applications and/or managerial-level experience preferre d. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location: JacksonvilleFlorida, United States

Black Knight Financial Services – Posted by BKInc2018
Location
JacksonvilleFlorida, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Business Analyst
Business Analyst
Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Conducts various types of research and analysis to support the business operations to an internal business segment, division, group or line of business. Assists management to resolve business issues in an effective and productive manner. Designs, documents and re-engineers business processes and publishes business metric results. GENERAL DUTIES & RESPONSIBILITIES * Performs analyses of the business goals, objectives and needs of the general business environment for the appropriate Black Knight segment, division, group or line of business. * Performs research and analysis to support business operations and presents findings to manager or, depending on level, the project leader. * Plans and designs business processes and make recommendations and changes in order to improve and support business systems and activities and/or to deliver greater effectiveness and efficiency. * Utilizes systems and data to resolve business issues in the most effective and productive manner. * Identifies and implements best practices and suggest how to improve current practices. * Calculates/estimates costs and benefits of alternative actions or solutions to establish their viability/ROI. * Develops recommendations to solve problems and issues related to business operations. * Analyzes and documents business processes and metrics and identifies improvement opportunities. * May perform special projects upon request and on occasion. * May provide coaching and/or guidance to less experienced Business Analysts. * May prepare reports for financial and P&L analyses. * Performs other related duties as required. EDUCATIONAL GUIDELINES A Bachelor’s degree or equivalent combinations of education, training and work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Prior Mortgage Servicing or Home Equity experience highly preferred * Functional knowledge in the following area(s) may be preferred or required: * Customer Service * Default * Escrow * Special Loans * Investor * Year End * Cash GENERAL KNOWLEDGE, SKILLS & ABILITIES * Knowledge of Black Knight products and services preferred * Knowledge of general business operations, operations, and structure * analysis principles * Excellence in standard office software, such as MS Office (Excel, Outlook, etc.), Visio, etc. * Excellent verbal and written communication skills to audiences of various levels in the organization and at client organizations (e.g., executive, management, individual contributors) * Willingly shares relevant knowledge and expertise to other resources * Excellent analytical, decision-making, problem-solving, interpersonal, team, customer service, negotiation, conflict management and time management skills * Ability to persuade and influence others on the best approach to take Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed * Ability to work independently while delivering high-quality work and meeting planned deadlines * Is resourceful and proactive in gathering information, sharing ideas, and suggesting new solutions both internally and to clients (as applicable) Business Analyst I Entry-level role. Basic skills with moderate level of proficiency. Has general understanding of principles in business analysis and process modeling. Generally performs single-function tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non-complex projects to learn through experience. Typically requires one-to-three years of experience in an analytical and/or problem-solving role. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location: ChesterfieldMissouri, United States

Black Knight Financial Services – Posted by BKInc2018
Location
ChesterfieldMissouri, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Project Manager IV-Technical
Project Manager IV-Technical
Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Responsible for all aspects of assigned technical projects. Projects may be focused on: * The development of new or upgraded products and services * Internal information system-specific projects that may involve the development or enhancement of internal applications, technology integration, and/or infrastructure environment build-out * Delivery by service teams for outsourced solutions to external clients; or * Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other Black Knight or third-party products, or consulting projects and engagements. Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. May work at client sites from time to time. Note: If project success does not require that the project manager have technical skills, assign the incumbent to the Project Manager – Non-Technical job instead. GENERAL DUTIES & RESPONSIBILITIES * Plans and coordinates all aspects of technical projects from initiation through delivery. * Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed. * Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. * Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. * Identifies needed resources for projects; defines and assigns major project roles. * Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. * Assigns and monitors work of project team, providing technical and analytical support and direction. Interfaces with external clients or field- based employees on technical matters as needed. * Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed. * May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project. * Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met. * Delivers informational and decision-seeking presentations to technical and business groups in Black Knight and/or in client organizations. * Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement. * May directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. * Identifies project management coordination process gaps or areas for improvement and recommends and implements solutions. * Some travel may be required. * Performs additional related duties as assigned. EDUCATIONAL GUIDELINES A Bachelor's degree in Computer Science, MIS, Business Administration or the equivalent combination of education, training, or work experience. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Extensive knowledge of project management standards, processes, procedures and guidelines * Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge-PMBOK) * Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application * Knowledge of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma) * Knowledge of financial services industry * Knowledge of company's products and services * Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, Plan View, Platinum Process Continuum) * Demonstrated skill in managing project budgets and timelines * Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints * Excellent analysis, problem-solving, team, conflict management and time management skills * Excellent verbal and written communication skills * Ability to interact effectively with executive level clients * Ability to set clear expectations, manage team performance and build high morale among team members * Ability to maintain confidentiality and carry out assignments that are sensitive in nature Project Manager IV – Technical Expert/lead role. Expert knowledge of project management and advanced technical knowledge. Works on complex assignments that involve a high degree of risk, impacts to business unit performance and makes use of the individual’s high level of knowledge within the technical project management specialty. May coach and/or mentor more junior project management and support staff. Generally manages very large projects or medium client programs (i.e., approximately 30,000 to 100,000 project hours with a team of 60 to 150 team members, an internal cost of $3,000,000 to more than $5,000,000, and a project duration of 6 to 18 months) of high risk, high complexity, high client and/or Black Knight visibility, and the relationship is strategic to the Black Knight portfolio. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires more than ten (10) years of work experience managing technical projects in financial services or a related industry OR in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting) OR an equivalent combination of education and experience. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location: SharonPennsylvania, United States

Black Knight Financial Services – Posted by BKInc2018
Location
SharonPennsylvania, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Empower Application Development Manager
Empower Application Development Manager
Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Responsible for managing the design, development and implementation of a web based .NET application following the full systems development lifecycle (SDLC). Defines and manages resource requirements and allocations, monitors and improves quality, and ensures 'best practice' development techniques. Works closely with client departments in develop ment and implementation of application programs having impact on improving the business. The Application Development Manager will be managing a team of .NET Software Engineers responsible for developing and enhancing Black Knight’s web based loan origination application. GENERAL DUTIES & RESPONSIBILITIES * Coordinates systems software analysis and applications development activities through direct and indirect staff. * Partner with business and technology leadership to define, prioritize and achieve strategic objectives related to approval application development projects and platforms. * Identify opportunities to deliver business value through business process improvement, organizational change and/or technology integration. * Analyze project risks, costs, and benefits and make relevant recommendations to business and technology leadership team. * Manage end to end application scoping, sizing, estimating, analyzing cross-impacts, planning, development, implementation and post-implementation maintenance and support. * Directs development teams in the areas of scheduling, technical direction, future planning and standard development practices. * Participates in quality improvement activities for the development organization. * Implement best practices to ensure that all core IT functions are fully documented, supportable, and in compliance with applicable regulations. * Ensure systems are kept at current software levels and evaluate the costs/benefits of upgrades for applications. * Develop processes and tools that encourage continuous performance improvements. * Regularly communicate the status of application development to all impacted stakeholders, set expectations and manage team members. * Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Knowledge of application designing, coding and debugging skills * Experience in an enterprise Microsoft software development environment is a plus * Knowledge in Angular, Node.JS, ASP.NET, MVC, and/or Web Forms is a plus * Understanding of Agile and Waterfall Methodologies and the full SDLC is a plus * Knowledge in the Financial Services or Mortgage Industry is a plus * Demonstrated track record of delivering multiple complex projects on time and within budget * Extensive knowledge of version and revision control practices and procedures * Excellent analytical, decision-making and problem solving skills * Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology * Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike. * Experience with project management * Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.) * Results oriented, business focused, and successful at interfacing across multiple organizational units JOB FAMILY LEVEL Middle management role. Works under general direction of executive management. Typically manages multiple functions for an enterprise or multiple large-scale projects. Responsible for the development and support of multiple applications, application functions, and/or technical infrastructure that span functional or application boundaries. May be responsible for providing applications development services and support for a business group or unit within the enterprise. Manages and mentors lower levels of managers, supervisors, project leads and/or technical staff. Typically requires ten (10) or more years of development experience and seven (7) or more years of experience in managing multiple team(s) or development functions. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location: SharonPennsylvania, United States

Black Knight Financial Services – Posted by BKInc2018
Location
SharonPennsylvania, United States
Date Posted
17 Jan 2020
Type
Full-Time
Job
Development Services Associate
Development Services Associate
Full-Time

At Boston Children’s Hospital, success is measured in patients treated, parents comforted and teams taught. It’s in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Children’s Hospital Trust Department and discover how your talents can change lives. Yours included. This Development Services Associate II will be responsible for:
Creating or editing records on existing database, ensuring that all records conform to standards established by the Development Services Department.
Sorting the lockbox batches as received by courier.
Entering gifts under $1000 through batch entry on database, ensuring amounts are accurate, codes are correct, and money is being directed by donor intent.
Running acknowledgment letters through the folding machine and assisting with stuffing the letters to be mailed out.
Providing clerical duties when necessary.
To qualify, you must have:
A high school level of educational development, college preferred, and six to twelve months of previous experience.
The analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
The ability to communicate effectively both orally and in writing.
The ability to learn and use automated information systems on a personal computer.
Boston Children’s Hospital offers competitive compensation and unmatched benefits, including an affordable health, vision and dental insurance, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition Reimbursement and discounted rates on T-passes (50% off). Discover your best. Boston Children’s Hospital is an Equal Opportunity / Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.
Location: BostonMassachusetts, United States

Boston Children’s Hospital – Posted by parettecolin
Location
BostonMassachusetts, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Software Engineer
Software Engineer
Full-Time

A software engineer on the Aledade App team is primarily responsible for expanding, improving, and maintaining our existing web application. We’re looking for our engineers to be self-starting, and proactive; they are expected to serve as a trusted resource on the business logic in place as well as our system architecture. They are expected to work collaboratively, with minimal supervision, to ensure our application meets our users’ needs, as well as project requirements and scalability characteristics. Your Footprint: As a Software Engineer, you will be responsible for: Participating in cross-functional projects with employees from other teams. Help to define project requirements, and work to meet those requirements. Developing and implementing front-end and back-end solutions. Thinking ahead and anticipating scalability and performance concerns. Providing thorough pull request reviews for other developers and be receptive to critical feedback on your own work.
What We Value: You are a creator with a desire to develop products that positively impact patient health. You want to be involved in all stages of product design and development, from the development of the minimum viable product through architecting and building a light-weight, scalable production system. You are comfortable with ambiguity. You enjoy writing versatile code that adapts to change. You have a keen attention to detail. You are a professional web application developer first, who is comfortable developing complex and performant queries and APIs to serve your web application. You have a passion and proven track record for creating robust, scalable web applications. You are motivated by solving challenging technical problems.
If you are passionate about transforming the healthcare system into one that best serves the needs of patients, doctors, and society, we’d love for you to join us! Who We Are: Aledade is a leader in population health that is using innovative, value based solutions to transform the way physicians interact with their patients. We are on a mission to change healthcare for the better and solve complex problems within the healthcare system. We follow the simple but radical idea that Aledade only succeeds when our partner practices succeed. From our cutting-edge technology platform to practice transformation services, we provide physicians with everything they need to create and run an accountable care organization (ACO), revamping the way they practice and getting them back to where they should be: quarterbacking their patients’ health care! Our customized solutions help clinicians in communities across America preserve their autonomy, deliver better care to their patients, reduce overall costs, and keep independent physician practices flourishing. What Does This Mean for You? At Aledade, you will be part of a creative culture that is driven by a passion for tackling complex issues with respect, open-mindedness, and a desire to learn. You will work with team members that bring a wide range of experiences, interests, backgrounds, beliefs, and achievements to their work, united by a shared passion for public health and a commitment to the Aledade mission. We’ve recently been recognized as a Top Workplace by The Washington Post, Best Workplace in HealthCare & Biopharma, Top 100 Best Small & Medium Workplaces, and Glassdoor Best Places to Work. That’s because the things that matter to you also matter to us! In addition to time off to support work-life balance and enjoyment, we offer the following comprehensive benefits package designed for the needs of our team-members:
Flexible work schedules and ability to work remotely available for many roles Educational Assistant Program Robust time off plan (20 days of PTO in your first year!) Paid Volunteer Days 11 paid holidays 12 weeks paid Parental Leave for all new parents Health, dental and vision insurance paid at 80% for employees and dependents 401(k) with up to 4% match Stock options Monthly cell phone stipend Weekly catered lunches Jeans everyday workplace Gender neutral bathrooms And more!
At Aledade, we don’t just accept differences, we celebrate them! We strive to attract, develop, and retain highly qualified individuals representing the diverse communities where we live and work. Aledade is committed to creating a diverse environment and is proud to be an equal opportunity employer. Employment policies and decisions at Aledade are based on merit, qualifications, performance, and business needs. All qualified candidates will receive consideration for employment without regard to age, race, color, national origin, gender (including pregnancy, childbirth or medical conditions related to pregnancy or childbirth), gender identity or expression, religion, physical or mental disability, medical condition, legally protected genetic information, marital status, veteran status, or sexual orientation.
Location: Anywhere

Aledade, Inc. – Posted by katiedelo
Location
Anywhere
Date Posted
16 Jan 2020
Type
Full-Time
Job
Business Sales Consultant
Business Sales Consultant
Full-Time

Job ID:19003844 Windstream is a FORTUNE 500 provider of choice for data, voice, network and cloud solutions including disaster recovery, managed services, networking, VoIP and more. Windstream has more than $6 billion in annual revenues. Windstream is looking for high-energy, motivated sales professionals to join our Outside Sales team. In this role you will be responsible for strategically driving business sales and meeting sales goals in line with the company vision. You will represent a portfolio of technology based products and services in assigned territories to meet company sales objectives. Skills, Abilities and Knowledge: Engaging communication abilities that will allow you to build rapport with prospective Business customers Prospect and generate new business within your assigned market Proven ability to thrive in a reward for performance driven environment Must be a motivated self-starter Excellent organization, time management and presentation skills Benefits Include: Guaranteed base salary plus unlimited commission Comprehensive benefits package including medical, dental, and vision 401(k) plan with company match Paid time off Paid sales and product training New sales leads every month Career advancement opportunities Fun & competitive work environment Job Requirements Minimum Requirements: College degree or equivalent and 1-3 years professional experience or 5 years professional level equivalent related experience; or a combination of education and related professional level experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
Location: CrestonIowa, United States

Windstream – Posted by Windstream TA
Location
CrestonIowa, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Assistant Store Manager
Assistant Store Manager
Full-Time

Job ID:19003998 Seeking experienced sales professional to fill an Assistant Sales Manager position. Ready for a career with unlimited opportunities; one that provides rewards for a job well done Then Windstream is the place for you As a part of a united team that works toward a common goal you will find satisfaction and achievement an everyday event. Serving as an Assistant Retail Sales Manager your strong leadership ability and sales acumen will allow you to assist the store manager to effectively manage, coach, teach, train, and motivate retail personnel to consistently meet and exceed sales objectives. You are driven to beat quotas, and rack up commission dollars Desired Qualifications: Strong leadership and motivational skills with the ability to drive productivity and foster an environment that facilitates excellence in sales and customer service. Highly developed written, oral, and interpersonal communication skills. Great analytical and problem-solving skills. Outstanding time management and organizational skills. Ability to embrace flexible work hours and changing job demands. Must be able to work at each store location within Sales Managers area of responsibility. Must be open to relocation.Selected candidate will be expected to interview for any future Retail Store Manager position that may come open. If selected, may be required to move from present location to another retail store location within the WINDSTREAM territory to serve in the capacity of a Retail Store Manager Job Requirements Minimum Requirements:College degree and 2-4 years job related experience (outside, direct or retail sales experience); or 6 years equivalent related experience; or a combination of education and related experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
Location: ElizabethtownKentucky, United States

Windstream – Posted by Windstream TA
Location
ElizabethtownKentucky, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Business Sales Consultant
Business Sales Consultant
Full-Time

Job ID:19003759 Do you gain inspiration from creating solutions to help entrepreneurs thrive in today’s competitive environment? Are you passionate about supporting and serving the small businesses that define local communities? Are you a career-minded, self-motivated sales professional? Are you looking for base salary plus uncapped commission potential with a Fortune 500 company? Then you are what Windstream is looking for! We currently have career opportunities available as a Small Business Sales Specialist in our Lexington, KY market. Windstream appreciates that small business have big needs, and our Business Sales Consultants are here to help them. We are problem-solving partners that understand our customers, and their businesses, so that we can provide the necessary voice and data solutions they are reliant upon including a vast range of communication and cutting edge technology driven products that will include: voice, virtual PBX, Windstream’s Award Winning Allworx IP-Based Phone System, data, cloud, business class internet and Ethernet products, and much more! Abilities, Skills and Knowledge Needed: Prospect and build relationships that generate new business within your assigned market. Exceed medium sized business customer’s technology needs by researching, developing and presenting solutions. Ability to thrive in a sales-centric, performance-driven, goal-focused environment Stay informed of ever changing market conditions, product innovations, and competitors' products and prices. Job Requirements Minimum Requirements:College degree or equivalent and 1-3 years professional experience or 5 years professional level equivalent related experience; or a combination of education and related professional level experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
Location: OmahaNebraska, United States

Windstream – Posted by Windstream TA
Location
OmahaNebraska, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Future Borders – Technical Director
Future Borders - Technical Director
Full-Time

Location London, Manchester Closing date: 7th February 2020 at 23:55 Salary: £70,000 - £90,000 per annum About the job Summary Future Borders is a cross-Government programme within the Border Delivery Group, aimed at addressing long term structural issues with how the border operates. Its vision is to create and maintain a world class border that enhances the prosperity and security of the UK and the mission is to enhance our borders, generate prosperity and protect the public. These will be achieved through designing and operating innovative border services which are integrated across government, and enhanced by strong business relationships. Future Borders - Vision Our vision is to create and maintain a world class border that enhances the prosperity and security of the United Kingdom. Our mission is to enhance our borders, generate prosperity and protect the public. This will be achieved through designing and operating innovative border services which are integrated across Government. As Technical Director of Future Borders, the successful candidate will help lead and deliver change to support the enhancement of the UK Border. With passenger and goods traffic continuing to grow, there is a need for innovative solutions to support the security and prosperity agenda. With an ongoing reliance on aging border technology, continued pressures on flow and potential changes to customs declarations the case for change has never been greater, nor the opportunity to influence and deliver change cross-government and cross-industry ever more opportune. The complexity of the border ecosystem along with the duplication and overlap between government departments would undermine the vision of a modernised and transformed UK Border. Hence, the work of Future Borders is vital as we work to: increase revenue by reducing the tax gap at the border, facilitate growth within the UK economy by enabling easier trade, enhance security through improved targeting; and improve the flow of goods and passengers across the border. Job description The Technical Director has primary responsibility for successful technical delivery of all Future Border programme initiatives. Establishing (agile) delivery teams & core technical capabilities in domains including; cloud infrastructure & ops, cyber security, data standards, open APIs & system interoperability, data visualisation & analytics, semantic interoperability & decision support and user need driven application development for both web and mobile delivery channels. The objectives, responsibilities and deliverables are: Establishing architectural principles, design patterns and governance/assurance structures to establish an evergreen evolutionary architecture optimised towards secure delivery at pace within a distributed multi-cloud and polyglot language ecosystem spanning multiple HMG departments. Establishing appropriate agile delivery ways of working, governance and technical assurance to effectively commission, monitor and quantify delivery progress, risks and quality issues. Establishing excellent collaborative networks across HMG and industry to support both innovation and the delivery at pace of various digital transformation initiatives within an often ambiguous and complex delivery environment. Guidance. Provide strategic direction and guidance on technical development & delivery to the programme team and more broadly across the department and government, along with overarching architectural oversight, data & technical standard governance and stakeholder engagement required for successful outcomes. Digital Delivery. Build and maintain a strong delivery-focused programme team. Provide leadership and direct larger multi-disciplinary teams to deliver successfully. Risks and Issues. Responsible for ensuring technical delivery, cyber security and information governance (IG) risks and issues are identified, prioritised, assessed and mitigated. Ensuring senior stakeholders are briefed, updated and where appropriate, enrolled in the management and control of key technical risks. Identify and engage specialists to address technical risks and issues as appropriate. Leadership & Vision. Provide strategic leadership in defining the Future Borders vision. Create a modern agile delivery environment in which delivery teams can succeed – working effectively together to innovate whilst addressing multifaceted user & business challenges affecting the border. Ensure technical delivery ultimately realises the benefits and outcomes as set out in the programme business case. Architecture. Work with stakeholders across HMG to agree common architectural principles, technical standards and cross-government design patterns to realise a coherent technical architecture for the Future Borders programme. Taking responsibility for defining the technical architecture, in line with internet protocols and cloud era infrastructure, to minimise the barriers to delivery whilst enable innovation and avoiding unnecessary vendor lock-in. Standards & Interoperability. Ensuring the right technical, data and semantic standards are defined and enforced across the Future Borders programme. Ensuring the ecosystem of currently disparate IT systems utilised at the border is moving towards interoperability, both within HMG and with relevant commercial operators. Where appropriate working with professional and standards bodies to achieve this goal. Platform Delivery. Where Future Borders chooses to build central capability to support the wider border ecosystem, the Technical Director will own their delivery typically utilising agile delivery methods in line with the GDS Service Standard or through targeted procurement of commercial Products/capabilities where they satisfy the programmes established Architectural Principles Cyber Security. Provide strategic and practical direction in modern cloud-era cyber security practises ensuring a coherent strategy is implemented to secure and protect border systems from the damage, disruption or misdirection of the services they provide Innovation. Direct and oversee the Future Borders innovation function. Ensuring delivery teams are setup to identify, trial, adopt and scale innovation. This will include activities such as horizon scanning, working collaboratively with academia and industry whilst building and testing proofs of concepts for incubation before passing them for full scale deployment. Digital Transformation. Working with senior stakeholders across HMG to identify transformation opportunities for the border; helping each part of the system move towards its future desired state whilst delivering the programme’s strategic objects of enhanced trade, flow, revenue and security of the border. Business Case. Support the development of programme business cases providing direction on delivery methodology, scope, estimated costs (in both time and money) and required technical expertise. Ensuring the programme is setup to succeed in the delivery of its articulated benefits. The Technical Director reports to the SRO & Director of Future Borders. Working collaboratively as a solid team. The Technical Director will have, four direct reports (Head of Innovation, Lead Delivery Manager, Chief Architect, and Head of Data) within a wider team of 33 people. The team are divided between the programme’s innovation, technical delivery, central architecture and data exploitation functions. The team is deployed over two sites in London, in common with the rest of the Programme. The reporting structure is matrix across the programme and will work closely with the Programme Director. Responsibilities Judge how best to engage with industry in the context of the implementation and adoption of technical standards (e.g. Open API or Data Standards). The postholder must guide others through this engagement and decide where specific activities or changes/amendments can or cannot go ahead. Advise on developing programme and project scope in light of circumstances (i.e. availability and re-use potential of technical capabilities across HMG) and available funding, liaising with cross-Government stakeholders as necessary. The postholder will advise on where funding should be invested to support innovation work across the programme. Consider the technical feasibility of proposed solutions and what benefits they are likely to deliver, judging what they are, how realistic their delivery is and how they might be realised, in part to support longer-term delivery roadmaps and resource planning. Provide or oversee critical briefings for internal and external stakeholders on the technical/delivery scope of the programme and progress being made, and ensuring that technical decisions made through the Design Authority are realised. Undertakes day to day delivery team oversight and provides direction and challenge to teams as required depending on the subject matter under consideration (e.g. deviations from the GDS Service Standard, Future Borders values or agile ways of working). Provide advice on how Future Borders work fits with departmental proposals and plans, including any technical or architectural implications. Input into other Department’s boards in relation to technical matters. The successful candidate will be technically skilled as well as an influential leader. In addition to holding professional qualifications (see qualifications section below), you must be able to demonstrate your potential and capability in the following areas: • An excellent leader and manager, with experience of building capability and driving continuous improvement; • Strong interpersonal, negotiating and influencing skills, with the ability to build effective relationships and work in partnership with senior stakeholders, both internally and externally; and • The ability to work flexibly and at pace, juggling competing and often short-term demands across a wide range of business priorities. • Significant IT delivery & agile product delivery experience demonstrated in a range of circumstances, including GMPP projects / digital transformation programmes and complex environments spanning across HMG and industry. • Extensive experience of leading multi-disciplinary delivery teams at scale in complex environments through proven leadership skills coupled with the ability to motivate & inspire continuous improvement & innovation. • Extensive experience of developing and recommending strategies and adoption of emerging technologies based on evidence and analysis to foster technical innovation. • Considerable experience in open standards development with a sector-wide or international standards body and in a complex environment. • Experience and knowhow to shape development of technical data architectures and guide multiple concurrent product development lifecycles at scale in complex environments. • Experience of building and leading technical Communities of Practice in a relevant technical domain (e.g. Open APIs, Data Standards or Semantic Interoperability). • Evidence of continued professional development with completion or enrolment on industry recognised courses; ideally coupled with professional membership of a recognised body, e.g. BCS. Qualifications • Masters level engineering or equivalent degree, or demonstrable relevant experience • Desirable: In-depth knowledge of border related products and services across government organisations. • Experience authoring, peer reviewing and implementing to either national or international ISO standards to support new product
Location: LondonEngland, United Kingdom

HMRC – Posted by HMRC
Location
LondonEngland, United Kingdom
Date Posted
16 Jan 2020
Type
Full-Time
Job
Product Consultant II (Special Loans)
Product Consultant II (Special Loans)
Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Completes various on-site consulting engagements centered on mortgage servicing operational practices and implementation activities. Observes current state processes and system utilization and makes recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training nee ds, reengineered processes, system optimization and other related opportunities. Serves as a liaison between the customer, users, and consultants. GENERAL DUTIES & RESPONSIBILITIES * Compiles and analyzes customer data, and reports in preparation for on-site engagements. * Completes consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation in order to provide business and system application training, and perform problem analysis and determine solutions to client issues. * Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities. * Monitors the engagements’ progress after the on-site review addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas. * Monitors and reviews key client activities on a regular basis, making recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities. * Supervises work assigned to the client. * Develops professional and positive client relations designed to attract and promote new consulting and training business and foster an ongoing Black Knight relationship. * Markets Black Knight Professional Services, as well as represents other Black Knight products and services to our client base. * Develops procedures, flowcharts and other consulting materials as required by the engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ Black Knight products. * Assists other Black Knight departments by providing professional and industry expertise as needed. * For implementation activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues. * Assist client with the creation and maintenance of test plans and test cases and post production support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained. * Supports a variety of tests using client data, such as system integration readiness and acceptance testing, in order to ensure client needs will be met. * Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products. * Assist clients with implementing configuration changes identified during user acceptance testing and in production. * Proactively reaches out to client to discuss upcoming product changes that may affect the client’s operations. * May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures. * Consults directly with the client and must be able to travel as much as 50%, as needed by the business. * Performs other related duties as required. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Prior Mortgage or Home Equity Servicing experience highly preferred Functional knowledge in the following area(s) may be required: * Special Loans * Early/Late-Stage Default * Customer Service * Escrow * Investor * Year End * Cash Practical experience with Black Knight applications and loan servicing functionality in one or more of the following areas also preferred: * Bankruptcy * Foreclosure * Loss Mitigation * Claims * REO * Credit Bureau * Familiarity with and understanding of the interfaces and integration processes between the LoanSphere and MSP applications preferred * Previous consulting experience preferred * Previous loan acquisition and implementation experience preferred GENERAL KNOWLEDGE, SKILLS & ABILITIES * Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, from the CEO to line level staff, in an organized and professional manner * Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships * Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint, Visio, etc. and project management software) * Excellent problem solving and analysis skills. Resourceful and proactive in gathering information and sharing ideas. * Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness * Strong knowledge of financial and/or loan processing services technology, including systems, applications, practices, and emerging technologies. Ability to quickly become proficient with new technologies * Ability to utilize judgment in decision making process and decisions related to job tasks, including estimating work effort for project sub-plans or small projects to ensure the project is completed effectively and efficiently * Excellent verbal and written communication skills, including the use of presentation and interpersonal skills to communicate ideas in a clear, concise, and professional manner to technical and non-technical audiences of various levels in the organization * Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients * Strong analytical skills used to determine client business needs and requirements Product Consultant II Intermediate professional role. Moderate skills with high level of proficiency. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Supports moderately complexity products and/or services and has knowledge of all Black Knight products and services offered to the assigned client, customer, etc. Works on multiple concurrent projects of medium complexity. Is an active team member, contributes to moderate to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Consults with senior peers on semi-complex processes to learn through experience. Typically requires four (4) or more years of experience in a product support role, with a minimum of three (3) years of practical experience with Black Knight applications and/or managerial-level experience preferre d. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.
Location: JacksonvilleFlorida, United States

Black Knight Financial Services – Posted by BKInc2018
Location
JacksonvilleFlorida, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Administrative Assistant for Psychology Department
Administrative Assistant for Psychology Department
Full-Time

Mission: “Working for and within populations adversely affected by stigma, poor access to care, discrimination, and poverty, AIDS Care Group is dedicated to using its resources to provide comprehensive and compassionate clinical care and social services to persons living with leading public health conditions including, but not limited to, sexually transmitted diseases, HIV/AIDS, hepatitis C, mental illness, and opioid use disorders.” Purpose: As a support function for the Psychology Department, the individual will perform administrative and clerical duties using specific knowledge of medical terminology, as well as provide compassionate care to our patients. The individual will be the face of the Psychology department, providing a warm welcome to our patients. Reports to: Director of Integrative Medicine Direct reports: none FLSA status: Non-Exempt Responsibilities: ● General support of Psychology department ● Greet and acknowledge all patients according to agency standards ● Speak with others using clear, professional, and polite language ● Develop and maintain positive working relationships with others, support the ACG team to reach common goal ● Overall office management of 921 Chester Pike—monitor and control patient flow, order supplies, track transportation passes and gift cards, etc. ● Management of patient and trainee records ● Maintain collaborative and friendly work environment ● Assist with chart audits by external bodies ● Assist with department CQI ● Ensure that all donations are neatly organized and accessible to patients ● Schedule Uber rides via Uber Health, per therapists’ and treatment teams’ requests ● Answer all telephone calls and take comprehensive messages. Ensure timely receipt of these messages. In the case of an emergency, notify the recipient of this message immediately ● Assist with new staff orientation, including July 1 start of new trainee cycle ● Work with Directors of Psychology Residency and Internship to assist with administrative tasks ● Assist with website maintenance ● Advertise the residency program to diverse populations ● Collection and maintenance of psychologist, intern, and resident files ● Track training completion certificates ● Participate as needed in special department projects ● Responsible for keeping the waiting area clean ● Other duties as assigned Requirements/ Qualifications: ● High School Diploma (or GED equivalent with skills in general office practice) ● Prior medical or psychology office experience preferred ● A working knowledge of the community and the ability to link clients to services in the community when necessary ● Must be able to comfortably work with people from all diverse backgrounds ● Should possess superior organization skills and the ability to prioritize ● Service Orientation - Actively looking for ways to help people ● Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making ● Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times ● Speaking - Talking to others to convey information effectively ● Writing - Communicating effectively in writing as appropriate for the needs of the audience ● Ability to use computers, keyboards and mouse to enter, access, or retrieve data ● Ability to use photocopiers and scanners ● Experience with electronic databases and electronic health records preferred ● Experience with/knowledge of Ryan White Program preferred, but not required Work Conditions: ● Primarily stationary position ● Exposed to hazards of office such as file cabinet drawers, desk drawers, boxes being delivered that may need to be moved and or picked up. ● Subject to paper cuts. ● Occasional stooping, reaching, bending, kneeling, crouching. ● Occasional lifting of equipment or supplies (up to 50lbs). ● Handle emergency or crisis situations. ● While performing the duties of this job, the employee is regularly required to talk and hear. The employee is frequently required to stand, walk, use hands to finger, handle or fell, and reach with arms and hands. ● May be exposed to diseases and infections
Location: Sharon HillPennsylvania, United States

ACG – Posted by ACG
Location
Sharon HillPennsylvania, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Business Administrator
Business Administrator
Full-Time

Follen Church, a thriving Unitarian Universalist congregation in Lexington, MA, seeks a full-time Business Administrator/Financial & Operations Administrator to manage the financial, facilities, and data resources of the church. The administrator will work closely with a broad range of lay leadership and staff. Bookkeeping skills essential, but not sufficient. Send cover letter, resume, and references to search@follen.org.
Location: LexingtonMassachusetts, United States

Follen Church – Posted by Follen Church
Location
LexingtonMassachusetts, United States
Date Posted
16 Jan 2020
Type
Full-Time
Job
Business Sales Consultant
Business Sales Consultant
Full-Time

Job ID:19003757 Do you have what it takes to WIN in Sales? Because we’re looking for top-notch Sales Representatives at WINSTREAM. WIN is the term we like to use because it captures our spirit, our brand, and our passionate business approach (it’s also our stock ticker symbol). WIN also encompasses our work family – the real winners – who embody this philosophy. Windstream is the FORTUNE 500 provider of choice for data, voice, network and cloud solutions including disaster recovery, managed services, networking, VoIP and more. Windstream has more than $6 billion in annual revenues. Job Description: - Meets or exceeds company sales metrics by gaining profitable business; track relevant productivity metrics and adjusting activity; seeks coaching to continually improve business acumen and professional capability. - Primarily acquires new business that can leverage our award winning Office Suite Unified Communications solution by prospecting for new customers in the area (via telephone calls, door-to-door, emails, letters, social media and networking); leverages relationships with referral endorser partners and key industry partners; communicates and collaborates with other internal sales teams; gains referrals from current customers; participates in marketing demand generation initiatives. - Generates sales to new customers by establishing executive sponsorship with top-level influencers; builds long-term, mutually beneficial relationships with all influencers; listens to learn all critical business issues (CBIs) and wins/losses of all influencers; challenges conventional thinking to enhance credibility and establish differentiation from competitors; presents the company brand by differentiating Windstream from competitors; organizes internal resources appropriately for each customer opportunity; delivers customized solutions which meet customer expectations and address CBIs; follows-up to ensure customer satisfaction and gain referrals. - Follows a disciplined, structured sales process by deploying solution selling and strategic selling tools and techniques; submits activity and results reports on time; manages sales opportunity progress through Salesforce; submits accurate orders in a timely manner. - Maximizes sales opportunities by planning and managing selling time; analyzes market sales data to identify and pursue high probability opportunities; researches customer business model/vertical specific business approach; assesses the needs of each unique customer; leverages marketing materials and information (solutions/business cases) to support proposals; utilizes internal resources to increase probability of obtaining business. Job Requirements Minimum Requirements:College degree or equivalent and 1-3 years professional experience or 5 years professional level equivalent related experience; or a combination of education and related professional level experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.
Location: LincolnNebraska, United States

Windstream – Posted by Windstream TA
Location
LincolnNebraska, United States
Date Posted
15 Jan 2020
Type
Full-Time
Job
Program Operations Coordinator
Program Operations Coordinator
Full-Time

About One Million Degrees: Although half of Illinois’ public college students attend community college, only one in four of them will graduate with a degree within three years. One Million Degrees (OMD) changes that by providing comprehensive supports to community college students, accelerating their progress on career pathways to economic mobility. OMD’s model, which combines academic, personal, professional, and financial supports, is changing the education landscape. OMD’s community college scholars are 47% more likely than their counterparts to continue from one semester to the next as a full-time student. After more than a decade of programming, OMD continues to expand the number of scholars it supports to be a catalyst for change in Chicago. OMD partners with 10 Chicago-area community colleges, and will serve over 900 scholars and apprentices across the region in the 2019-2020 academic year. Position Summary: One Million Degrees is seeking a talented, accountable, and detail oriented Program Operations Coordinator to join a team of dedicated program support professionals. The Program Operations Coordinator is responsible for supporting key aspects of OMD’s Scholar Support Model, including its one-on-one tutoring program for 200+ scholars and coordinating scholar events and providing logistical assistance to the program team. As part of the Program Supports team, the Coordinator will work closely with the Manager of Program Supports. The OMD Program Operations Coordinator will work primarily from our downtown Chicago office located at 180 N Wabash with some travel required to other Chicagoland campuses. The role requires both meticulous attention to detail and creative, independent project-coordination. The successful candidate is a goal-oriented, high-energy team player with a passion for education and the transformative power of education and opportunity. Creative thinking, problem solving skills, and a can-do attitude are highly valued. One Million Degrees is a friendly, small, diverse office with ambitious goals and a relentless drive to achieve them. Specific duties and responsibilities include: Tutoring · Implement OMD’s academic support program (using the assistance of interns when available): o Collaborate with OMD Program Managers and Coordinators to quickly match students with a qualified tutor. o Collect, maintain, and manage weekly schedules for OMD tutors and scholars o Ensure that tutors and scholars are communicating with each other and OMD staff in a timely fashion. · Work with Data and Technology Manager to project academic needs at each campus and ensure OMD is adequately staffed with qualified tutors who can support students’ academic needs and schedules. · Participate in interviews of prospective tutors · On-board and facilitate training for tutors who will work with OMD Scholars at the seven City Colleges of Chicago · Assist with collection of payroll records to ensure on-time payment of tutors · Coordinate with Manager of Program Supports on projects related to academic supports at all campus programs. · Collaborate with Manager of Program Supports to develop and implement a weekly group tutoring pilot Program Logistics · Provide support with planning and preparation for all scholar events, including monthly Scholar Development Sessions, Speed Networking events, and Scholar Orientations: o Ensure that materials are printed, gathered, and transported to event locations in an orderly fashion o Ensure that staff have materials needed for scholar check-in and equipment/technology is working properly o Populate and update Salesforce campaigns to ensure that attendance is accurately recorded o Consider budget to collect and process food orders for all scholar-facing events o Attend and engage in all planning meetings for all scholar-facing events o Work with assigned interns to provide logistical assistance o Provide logistical support for OMD scholar and staff events such as monthly Scholar Development Sessions, Orientation, recruitment, and career exploration and professional events. (Requires some evening and weekend hours.) o Assist with special projects as assigned to fulfill the mission of One Million Degrees. Qualifications and Requirements: Qualified candidates must have excellent communication skills, both verbal and written, and the desire to work collaboratively in a fast-paced environment. This position is ideal for a highly-motivated, entrepreneurial individual who wants to play a pivotal role in strategy and organizational development. Because our Scholars come from a wide range of backgrounds, candidates also need to be able to thoughtfully navigate issues related to race, identity, and equity, and bring a deep commitment to advancing the values of equity and inclusion. • Education – associate’s degree required, bachelor’s degree preferred • 2+ years experience, ideally in the social sector, non-profit, government or education • Comfortable working in a fast-paced environment and prioritizing multiple tasks with limited time • Strong interpersonal and communication skills; a proven ability to effectively communicate with diverse audiences • Excellent attention to detail • Proven ability to make data-driven decisions • Experience coordinating and planning events • Strong organizational skills and experience independently managing projects • A self-starter who can operate independently and in teams to accomplish goals and objectives • Experience approving invoices a plus • Highly proficient with technology including a willingness to use Salesforce • Cultural sensitivity – ability to work effectively with diverse staff, clients, and community partners • A total belief in the potential of all scholars to succeed and excel • Reflective, thoughtful team player who is willing to give and to receive candid feedback
Location: ChicagoIllinois, United States

xmannomd – Posted by xmannomd
Location
ChicagoIllinois, United States
Date Posted
15 Jan 2020
Type
Full-Time
Job
Senior Business Sales Consultant
Senior Business Sales Consultant
Full-Time

Job ID:19003830 Meets or exceeds company sales metrics by gaining profitable business; tracking relevant productivity metrics and adjusting activity; and seeking coaching to continually improve business acumen and professional capability. Acquires new business by prospecting for new customers in the area (via telephone calls, door-to-door, emails, letters, social media and networking); leveraging relationships with referral endorser partners and key industry partners; communicating and collaborating with other internal sales teams; gaining referrals from current customers; and participating in marketing demand generation initiatives. Generates sales to new customers by establishing executive sponsorship with top-level influencers; building long-term, mutually beneficial relationships with all influencers; listening to learn all critical business issues (CBI's) and wins/losses of all influencers; challenging conventional thinking to enhance credibility and establish differentiation from competitors; presenting the company brand and differentiating Windstream from competitors; organizing internal resources appropriate for each customer opportunity; delivering customized solutions which meet customer expectations and address CBI's; and following-up to ensure customer satisfaction and gain referrals. Follows a disciplined, structured sales process by deploying solution selling and strategic selling tools and techniques; submitting activity and results reports on time; managing sales opportunity progress through Salesforce; and submitting accurate orders in a timely manner. Develops referral partners by building a professional network in the market; establishing relationships with productive partners in the market; educating partners on the benefits of recommending Windstream products and services; designing a system of effective interaction to pursue optimum opportunities; and identifying and uncovering non-traditional partners in the market. Maximizes sales opportunities by planning and managing selling time; analyzing market sales data to identify and pursue high probability opportunities; researching customer business model/vertical specific business approach; assessing the needs of each unique customer; leveraging marketing materials and information (solutions, business cases) to support proposals; and utilizing/engaging internal resources to increase probability of obtaining business. Projects a professional presence by demonstrating Windstream cultural beliefs; properly preparing for each customer interaction; maintaining the appropriate appearance and demeanor; applying superior salesmanship and persuasive presentation skills; and viewing customer objections as a natural part of the process and maintaining poise under pressure to seamlessly handle those objections.
Location: CommerceGeorgia, United States

Windstream – Posted by Windstream TA
Location
CommerceGeorgia, United States
Date Posted
15 Jan 2020
Type
Full-Time
Job
General Manager
General Manager
Full-Time

POSITION: General Manager REPORTS TO: Deputy General Director and Chief Operating Officer STATUS: Full-time, exempt Through artistic excellence coupled with innovative, relevant programming; initiatives to connect with and grow new audiences; engagement with communities to ignite creativity across Chicago; and a modernized Opera House that is the setting for truly great experiences, Lyric is leading the advancement of opera. This collaborative vision will deliver ever more exciting, thought-provoking and inclusive audience and community experiences – while increasing the gravitational pull of our art form, our company, and our city. DUTIES AND RESPONSIBILITIES: General Facilities Management • Develop short- and long-term plans for the upkeep and improvement of Lyric’s physical plant assets (including Civic Opera Building and remote storage components); implement procedures for monitoring and evaluation of changing conditions that may affect the priority of needs. Initiate and manage capital improvement projects to address required issues in a timely, effective, and cost-efficient manner. • Oversee all physical plant operations including programmed maintenance and repairs. This includes competitive bidding for sub-contracted services, contract editing/approval, insurance certificate issuance and work scheduling consistent with permissible timings. Solicit bids, evaluate/select, and coordinate work activities of building services contractors, as needed. • Oversee special capital projects including, but not limited to, the re-seating of the theater in 2020. This project will include collaborating with the general contractor and coordinating installation parameters and dates as feasible. • Provide supervision and guidance to the Director of Facility Operations in the management of all ongoing aspects of the facility’s operations, including janitorial, utility/HVAC systems, grounds, and building/workspace security. • Provide supervision and guidance to the Director of Front of House Operations in the management of front-of-house and stage door operations to ensure safe and efficient utilization of the facility and optimal patron and/or employee service conditions. • Provide overall guidance to the Director of Facility Operations and Chief Engineer in the maintenance and renovation of Lyric’s administrative offices. • Establish policies and procedures for fire, health safety, disability access, and emergency evacuation that comply with applicable regulatory codes/standards. Conduct periodic inspections to detect existing or potential hazards and recommend preventative or corrective actions. Liaise with applicable enforcement agencies and interest groups to proactively address potential issues. • Conduct insurance tours as they relate to policy renewals, safety inspections, and policy claims. Represent the departments on the Safety Committee in quarterly meetings. Consult with insurance policy representatives to protect Lyric property and staff at all times. • Administer the Easement & Operating agreement with the co-owner of the property. Facilitate the execution of the agreement to insure the accurate accounting of expenses and services on behalf of Lyric. Approve the annual estimated expense budget as it relates to contracted services and the subsequent annual true-up of actual expenses, in addition to the monthly invoices. Take added steps as the contract allows for conflict resolution. • In collaboration with the Chief Engineer, administer capital plan consistent with approved 30-year needs. Update capital plan on an annual basis to reflect actual project work, impacting futures year spends and timing. Facilitate capital projects including scope definition, RFP development, contractor selection & management, interviewing and building the project team including architects and other consultants as the projects require, facilitating public-financing where possible and the efficient/timely project completion. • Develop and administer dining format for The Sarah & Peer Pedersen Room and the Florian Opera Bistro including Lyric staff working along-side an outsourced caterer. Responsibilities include: contracting with the outsourced caterer, menu development & wine list selection consistent with the established dining format’s, establish supplier relationships, maintain licensing of the spaces, maintaining service standards all while ensuring margins are consistent with profitability projections and caterer relationship. • Collaborate with the Office of Boards and Events Management in the oversight of the Graham Room private dining operations. Presentations and Events Management • Coordinate and lead relationship management between Lyric Opera of Chicago and the Joffrey Ballet with responsibility for $2 million in annual net revenue to Lyric. Act as primary liaison on all matters related to the rental agreement, and provide exemplary service on all matters, routine or extra-ordinary. This includes, but is not limited to, contract management, move-in days management, weekly settlement, and other servicing and support. • Provide supervision and guidance to the Director, Presentations & Events in all related activities including solicitations, marketing of spaces and services, calendaring, estimating, contracting, insurance certificate receipt and verification, performance marketing, production coordination, event-day execution and final settlement for all public and private events. Insure the accurate application of amusement tax and relative exemption where applicable. Advocate for and facilitate corrections with the City Department of Revenue as needed. This includes presentations, co-presentations and rental activities. Facilitate relationships with all regional promoters and potential partners. Book of business of approximately $300k per year. • Negotiate contracts with rental customers; budget and manage rental events, and interface/contract with caterers and other third-party vendors, as needed, to provide desired services. Coordinate planning with other Lyric managers to minimize the impact of conflict/interruption on other business operations. Act as primary liaison with office tower partner on shared/overlapping responsibilities at the Civic Opera Building, including expense sharing/pass-through, and communication relating to capital projects, building maintenance/services, and security. Legal and Government • Consult with legal counsel on behalf of Lyric on all matters concerning real estate, property tax, and amusement tax, as needed. • Establish all licensing for property with State and City including Business, PPA, Liquor, Health, Flame. Anticipate and facilitate adjustments as the business model changes to insure adherence to ordinances and laws. • Ensure that all applicable operating permits/licenses are obtained and kept up-to-date and that rental insurance requirements are appropriately covered. Customer Service and Front of House • Oversee all FOH operations including: box office, security and safety, ushering, all food and beverage amenities, merchandising and janitorial. This includes policy development and execution, personnel training and counselling, product offerings and pricing and sub-contractor administration. • Oversee all customer service policies and initiatives to insure the best customer experience for Lyric guests. Develop and modify customer service policies as needed. Train and inform all FOH staff on policies. • Oversee hiring, training, and supervision of Facilities department staff, including full-time and seasonal (House Management, Ushers, Concessions, FOH/BOH Security, Box Office) personnel. Budget Development and Management • Responsible for the approximately $6 million annual facilities operating expenses budget. In collaboration with the Director of Facility Operations, prepare annual budgets and financial operating reports; exercise significant financial control by monitoring monthly financial results against budget and managing staff and third-party service contracts; monitor purchasing and vendor contracts to ensure cost-effectiveness and anticipated service delivery. • In collaboration with the Director of Facility Operations, oversee the preparation and adherence for FAC, CONC, REST, RENT, STOR and MERCH. This includes all departments expenses and revenue. • Approve and code all accounts payable to insure the timely and accurate payment (according to contracted terms) of invoices as well as the accurate general ledger coding to insure budget adherence. • Oversee all payroll activities for employees in FAC, CONC, REST, RENT and STOR to insure accuracy and budget adherence. Labor Relations • Negotiate and administer collective bargaining agreements for House, Engineering, and Box Office; coordinate all relationships with relative business agents with respect to interpretation and conflict resolution. Administrative Management • Provide direct supervision to four functions: Facilities Management, Front of House Management, Presentations and Events Management, and Engineering. • Represent all department activities to the Executive Leadership Team. KNOWLEDGE AND SKILLS: A Bachelor’s degree in Business or a related management discipline, and 8-10+ years’ experience managing performing arts venues or other commercial real estate properties to include demonstrated success in: • planning and execution of capital projects involving multiple/overlapping deadlines; • budgeting and financial analysis; • negotiation of contracts and vendor/supplier management; • hiring and supervision of staff (full-time, temporary/seasonal, and contract employees preferred); • delivery of customer service excellence in a “high-profile” environment; • Chicago market knowledge strongly preferred; • strong oral/written communication skills; • CPM (or equivalent) professional designation and collective bargaining experience desirable. WORK CONDITIONS: • Ability to occasionally oversee evening or weekend functions, meetings, appointments, or performances. • Standing for extended periods of time. • Ability to operate a computer keyboard, mouse, and to handle other office equipment. • Moving/lifting objects, boxes, and furniture as needed/allowed. The Lyric Opera of Chicago is committed to enhancing our diverse work environment and is proud to be an equal opportunity employer. Lyric does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.
Location: ChicagoIllinois, United States

Lyric Opera of Chicago – Posted by lyricopera
Location
ChicagoIllinois, United States
Date Posted
15 Jan 2020
Type
Full-Time
Job
Senior Business Sales Consultant
Senior Business Sales Consultant
Full-Time

Job ID:19003739 Meets or exceeds company sales metrics by gaining profitable business; tracking relevant productivity metrics and adjusting activity; and seeking coaching to continually improve business acumen and professional capability. Acquires new business by prospecting for new customers in the area (via telephone calls, door-to-door, emails, letters, social media and networking); leveraging relationships with referral endorser partners and key industry partners; communicating and collaborating with other internal sales teams; gaining referrals from current customers; and participating in marketing demand generation initiatives. Generates sales to new customers by establishing executive sponsorship with top-level influencers; building long-term, mutually beneficial relationships with all influencers; listening to learn all critical business issues (CBI's) and wins/losses of all influencers; challenging conventional thinking to enhance credibility and establish differentiation from competitors; presenting the company brand and differentiating Windstream from competitors; organizing internal resources appropriate for each customer opportunity; delivering customized solutions which meet customer expectations and address CBI's; and following-up to ensure customer satisfaction and gain referrals. Follows a disciplined, structured sales process by deploying solution selling and strategic selling tools and techniques; submitting activity and results reports on time; managing sales opportunity progress through Salesforce; and submitting accurate orders in a timely manner. Develops referral partners by building a professional network in the market; establishing relationships with productive partners in the market; educating partners on the benefits of recommending Windstream products and services; designing a system of effective interaction to pursue optimum opportunities; and identifying and uncovering non-traditional partners in the market. Maximizes sales opportunities by planning and managing selling time; analyzing market sales data to identify and pursue high probability opportunities; researching customer business model/vertical specific business approach; assessing the needs of each unique customer; leveraging marketing materials and information (solutions, business cases) to support proposals; and utilizing/engaging internal resources to increase probability of obtaining business. Projects a professional presence by demonstrating Windstream cultural beliefs; properly preparing for each customer interaction; maintaining the appropriate appearance and demeanor; applying superior salesmanship and persuasive presentation skills; and viewing customer objections as a natural part of the process and maintaining poise under pressure to seamlessly handle those objections.
Location: MilledgevilleGeorgia, United States

Windstream – Posted by Windstream TA
Location
MilledgevilleGeorgia, United States
Date Posted
15 Jan 2020
Type
Full-Time
Job
Retail Sales Consultant
Retail Sales Consultant
Full-Time

Job ID:19003911 The Retail Sales Consultant will provided excellent customer service to both current and potential Windstream customers by demonstrating exemplary customer service skills, and product and service expertise. The Consultant will offer additional products and services to enhance the portfolio of current customers while introducing Windstream’s communication and entertainment services to potential new customers. Responsibilities: Greet and assist customers, whether by phone or in person, in an enthusiastic and professional manner Maintain an inventory of equipment and supplies by promptly placing inventory orders Merchandise retail store in an attractive and enticing manner Meticulously up-keep the store’s appearance Perform all Cash Policy related duties Follow all Windstream operational policies and procedures Offer products and services to new and existing customers by making outbound sales calls Perform other duties as assigned Desired Qualifications: Must be willing take inbound and make outbound sales calls to achieve sales goals Intermediate computer skills Ability to meet and exceed sales targets in a commission-based environment Project a positive, professional attitude along with a confident and outgoing personality Demonstrate proficient verbal and written communication skills Ability to quickly and successfully build rapport with a wide range of customers Ability to solve problems quickly and decisively Ability to use diplomacy when working with challenging or demanding customers Sales, Customer Service, Retail, or Hospitality experience is required
Location: CantonGeorgia, United States

Windstream – Posted by Windstream TA
Location
CantonGeorgia, United States
Date Posted
15 Jan 2020