Digital Communications Coordinator

The Massachusetts Gaming Commission (MGC) is seeking to hire a Digital Communications Coordinator. The Digital Communications Coordinator is an essential part of the Communications Team and manages the gaming commission’s day-to-day social media and web strategy. This position requires close coordination with the Director of Communications to facilitate all aspects of external and internal communications. The successful candidate must be tech-savvy and possess a strong knowledge of multimedia production, digital marketing and communications strategy. Duties and responsibilities include, but are not limited to, the following: Implement effective digital strategies across multiple platforms to enhance public engagement, support transparency and raise overall awareness of MGC’s work Execute the production of MGC’s live stream for public meetings, news conferences and events Storyboard, shoot, edit and distribute video segments featuring MGC news and programs Maintain the agency’s website MassGaming.com, including required timely posting Maintain MGC’s intranet site MGCConnect and generate engaging content about MGC employees, initiatives, and events Develop high-quality graphic design for distribution on agency websites and social media Generate, edit, publish and share engaging visual content on a daily basis that promotes and supports work across MGC departments and divisions Design brochures, signage, and collateral for MGC use Assist with branding and marketing campaigns for MGC initiatives, e.g., GameSense, PlayMyWay, Fair Deal Create and distribute a monthly newsletter Manage digital marketing initiatives and direct email campaigns Track analytics and measure performance of digital content to inform decision-making and communications strategy Seek opportunities for improvement and suggest new projects Assist with the development of overall communications strategy and key messaging Assist with the facilitation of press conferences and media interviews Assemble, maintain and distribute a daily compilation of relevant news articles Assist with the gathering of briefing materials for events and speaking engagements Direct, ensure and maintain the consistent quality of MGC’s brand standards and identity Skills and Qualifications: Strong writing, editorial and communications skills Ability to multi-task under tight deadlines while maintaining attention to detail Demonstrated ability to work in diverse teams and drive projects independently Excellent organizational skills, including ability to juggle multiple assignments and excel in a highly visible, high-pressure environment Knowledge of and experience in social media and electronic communications, required Experience shooting, storyboarding, and editing video (live video production strongly preferred) Experience with WordPress or similar web software Experience with Adobe Creative Suite strongly preferred Experience with graphic design (Photoshop, Illustrator, InDesign) strongly preferred Experience with motion graphics (AfterEffects) preferred Experience with Google Analytics preferred Experience with email marketing software like Constant Contact preferred Experience, Education, and Training: Bachelor's Degree in Communications, English, Journalism, Public Relations, Digital Marketing, Business or related field, required Minimum of 3 years related experience required Along with a resume and cover letter, please submit a portfolio including video and/or graphic design projects. Salary is commensurate with experience. The successful candidate will be required to pass an extensive background check that includes a full credit check, CORI, drug screen, and fingerprinting. The Massachusetts Gaming Commission is responsible for the implementation of the expanded gaming law (Chapter 194 of the Acts of 2011). Under the law, the Commission is tasked with establishing a regulatory framework for the solicitation, licensing, taxation, and oversight of a maximum of three casino licenses and one slots parlor license in Massachusetts. First consideration will be given to those applicants that apply within the first 14 days. It is the policy of the Massachusetts Gaming Commission and the Commonwealth of Massachusetts to afford equal employment opportunities to all qualified individuals, without regard to their race, color, ancestry, religion, sex, sexual orientation, national origin, age, physical or mental disability, citizenship status, veteran status, gender identity or expression, or any other characteristic or status that is protected by federal, state, or local law. Official Title: Digital Commun Coord, MGC Primary Location: United States-Massachusetts-101 Federal Street - Boston Job: Unclassified Agency: Massachusetts Gaming Commission Schedule: Full-time Shift: Day Job Posting: Feb 14, 2019, 4:36:45 PM Number of Openings: 1 Salary: 56,947.00 - 74,031.00 Yearly If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Trupti Banda - 617-979-8400 Confidential: No

Location: Anywhere

Identity and Access Mangement Security Analyst III

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Administers an identity and asset management program to ensure policies, standards and regulatory requirements are met across the business. Evaluates access management controls to ensure effectiveness and compliance with the program and regulatory requirements; manages access management remediation efforts; and suppor ts internal and external audits. Uses access management tools and procedures to respond to inquiries. Recommends solutions, advises on systems and application-level access configurations, and investigates/mitigates risks/issues as required. GENERAL DUTIES & RESPONSIBILITIES * Manages access to active directory and distributed systems across the enterprise. * Develops and implements access management policies and procedures (e.g., access fulfillment procedures, process validation procedures, data validation procedures). * Enforces access management policies and procedures; reviews operational reports; investigates possible exceptions; and updates, maintains, and documents access management controls. * Involved in the evaluation of products and/or procedures to enhance productivity and effectiveness. * Provides direct support to the business and IT staff for access management-related issues. * Educates IT and the business about access management policies and consults on access issues. * Represents the access management needs of the organization by providing expertise and assistance in all IT projects with regard to identity and access management. * Performs other related duties as assigned. EDUCATIONAL GUIDELINES Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. Professional certification such as CISSP, CISM, etc. is strongly preferred. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Knowledge of Black Knight business environment and the ability to evaluate access management implications * Knowledge of relevant legal and regulatory requirements * Knowledge of common access management frameworks * Experience working with a diverse range of data sources/streams and managing these effectively * Excellent analytical, decision-making and problem-solving skills * Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology * Strong background in access management operations, processes, solutions and technologies * Strong understanding of policy, compliance, and best practice access management principles * Working knowledge of Linux, Windows, and Network Operating Systems * Knowledge of infrastructure, key processes, and technology-oriented risk issues, specifically around access management * Experience with enterprise risk assessment methodologies * Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike. * Proficiency in project management * Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.) * Results oriented, business focused, and successful at interfacing across multiple organizational units IT Security Analyst III Advanced professional level role. Works independently on many IT Access Management projects as a project team member, more frequently as a project leader. Works on large, complex access management issues or projects that require increased skill in multiple IT functional areas. Requires extensive knowledge of access issues, techniques and implications across all Active Directory and Distributed Systems. May manage or serve as a project leader for IT access management projects or the access components of multi-discipline projects. Required coach more junior staff. Typically requires six (6) or more years of combined IT and security work experience with a broad range of exposure to systems analysis, applications development, and database design and administration and at least three (3) or more years of experience in a lower-level IT Security Analyst role. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: JacksonvilleFlorida, United States

Technical Project Consultant III

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Serves as a senior contributor with expertise in particular business processes responsible for formulating systems scope and objectives relative to a client organization's business plan and industry requirements. Acts independently or as a member of a project team responsible for providing technical guidance concerning the business implications of the application of various systems. Provides technical consulting on complex projects. GENERAL DUTIES & RESPONSIBILITIES * Works individually or within a team on technology business consulting projects to meet specific client requirements. * Serves as liaison between end-users and the information technology organization consultants during IT and technology consulting projects. * Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications. * Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing. * Creates detailed specifications from which programs will be written. * Analyzes marketplace, industry, company, technology trends and best practices, vendor products and services, etc. Also analyzes system impacts to other systems and procedures. Provides recommendations on best practices and changes in technology accordingly. * Devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex business process problems related to computer equipment capacity and limitations, operating time, and form of desired results. * Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained. * Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met. * Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Technology Business Consultants. * May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures. * Assists with delivering training either one-on-one as knowledge transfer or in a classroom setting, depending on the number in the audience and client preference. * Performs other related duties as required. EDUCATIONAL GUIDELINES A Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Functional knowledge in the following area(s) may be required: * Project Management * PMP certification is preferred but not required GENERAL KNOWLEDGE, SKILLS & ABILITIES * Familiarity with Black Knight products and services * Prior experience with Microsoft Project preferred * Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology * Proficiency in business modeling and requirements definition disciplines * Proficiency in quality management methods, tools and technologies * Awareness of system-development protocol * Excellent customer service skills that build high levels of customer satisfaction for internal and external clients * Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors) * Willingly shares relevant knowledge and expertise to other resources * Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills * Ability to persuade and influence team on best courses of action as they relate to project initiatives * Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed * Is resourceful and proactive in gathering information and sharing ideas Technology Business Consultant III Advanced professional role. Highly skilled with extensive proficiency. Develops large and/or complex solutions that require analysis and research. Works on multiple projects as a project leader or frequently as the subject matter expert. Works on projects/issues of medium to high complexity that require demonstrated knowledge across multiple technical areas and business segments. Coaches and mentors more junior technology business consultants. Works under minimal supervision on complex projects. Wide latitude for independent judgment. Typically requires five or more years of demonstrated business analysis/consulting experience at a senior level or higher, demonstrated expert-level technical capabilities, a minimum of five years of mortgage and home equity services consulting or management experience, and at least one project as the technology consulting lead on a "large" project (i.e., a project with duration of more than 6,000 hours or spanning more than 4 months). Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: Anywhere

Marketing Account Manager II

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that participants in the real estate market, lenders, servicers and capital markets look to for proven solutions. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Develops marketing and communications plans to support divisional/line of business goals and works with the internal services team to execute on those plans. This role will work closely with Data & Analytics, Real Estate, Capital Markets, and Title groups. GENERAL DUTIES & RESPONSIBILITIES * Responsible for developing marketing strategy which can include: overall communications strategy, market positioning and messaging strategy, and tactical execution of marketing plans in support of divisional goals. * Manages all marketing activities including advertising (print and online), lead generation, sales promotion, tradeshows, events, public relations, thought leadership, and website and social media activities. * Implements lead acquisition strategy to build and expand prospect database. * Develops and executes multi-channel integrated lead generation campaigns. * Develops and manages marketing budget for division. * Analyzes results of campaigns to determine the most effective allocation of budget. * Develops marketing campaigns in support of new products and services and overall objectives. * Over sees production of various communications including client newsletters, websites, press releases, sales materials, case studies and other marketing and communication needs as required. * Schedules executive interviews, writes thought leadership article, and pitches topics for speaking opportunities. * Routes sales leads from various efforts (events, emails, advertising) appropriately to sales for follow-up. * May be involved with product naming as needed. * May require up to 25% travel. * Performs other related duties as required. EDUCATIONAL GUIDELINES Bachelor’s degree in Marketing or Communications; or the equivalent combination of education, training and work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Expert knowledge of standard concepts, practices, and procedures of communications * Excellent communication skills * Strong teamwork and collaboration skills * Strong writing and editing skills * Excellent knowledge of production requirements for marketing materials (ads, printing, etc.) * Excellent leadership and collaboration skills * Excellent problem solving and decision-making skills * Able to demonstrate creative approach to problem solving solutions * Ability to interact and provide C-level support, strategy, and communication * Expert understanding of advertising and marketing principles * Proficiency in satisfying internal and external customer needs and concerns and representing company's best interest * Excellent presentation skills * Working knowledge of Microsoft Office * Ability to establish and maintain effective working relationships with employees, customers and public * Excellent verbal and written communication skills to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.) * Ability to provide information to a wide variety of audiences regardless of topic and effectively deal with issues that are confidential and sensitive in nature * Knowledge of InDesign, Flash, Photoshop and Illustrator is a plus, but not required ADDITIONAL REQUIREMENTS * Being able to demonstrate knowledge of one or more of the following: Real Estate, Data & Analytics, Capital Markets, MLS, or Title * Marketing agency experience is preferred * Familiarity with data and analytics solutions preferred * Experience working with multiple clients at the same time preferred * CRM tool and lead generation tool experience is preferred Marketing Account Manager II Middle management role. May manage and mentor supervisors, project leads and/or staff. Establishes strategic plans and objectives for the department while ensuring the department meets its objectives. Works on multiple moderately-complex to complex projects as a team member and frequently as a project leader and subject matter expert. Develops budget and ensures objectives are met. Frequently interacts with executives, management and clients. Typically requires a minimum of five (5) years of experience in a marketing role with previous experience leading projects. Prior experience in the mortgage industry is preferred. Experience with proactive media outreach and a lead generation tool such as SalesForce.com (or similar) is also preferred. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: JacksonvilleFlorida, United States