Outside Sales Representative

Full-Time

Windstream is a technology company that provides Internet, Phone, Digital TV, and Security solutions to consumers across the US and we are looking Consumer Direct Sales Specialist members to support our growth. Every new Consumer Direct Sales Specialist will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not. The Consumer Direct Sales Specialist is responsible for selling the appropriate mix of products using bundled solutions to new and existing customers. Consumer Direct Sales Specialist have the ability to earn salary plus have the potential to earn HIGH commissions monthly. We offer many benefits - paid training, paid time off, education assistance, health benefits, 401K, and many more! Essential job functions include: Completing orders timely to ensure accurate service, activation and billing. Meeting product and service sales quotas. Strong customer service and organizational skills required. Selling Door to Door within the Windstream Service Territories. Working Windstream Special Events Ability to work outdoors in all adverse weather conditions

Location: Broken ArrowOklahoma, United States

Inside Account Executive

Full-Time

CSMB / Inside Account Executive Are you ready to join a growing Fortune 500 Telecommunications company? One that celebrates internal promotions and sales commissions in the thousands? One that provides excellent Medical, Dental, Vision and 401k benefits? If the answer is Yes, we expect to see your application! Whether you are career driven or financially motivated, you can go to the next level at Windstream. Windstream is a technology company that provides Internet, Phone, Unified Communications, and other next generation solutions to businesses across the US and we are looking for coachable team members to support our growth. Every new Inside CSMB / Account Executive will receive comprehensive paid training where we will teach you everything you need to know about sales whether you are experienced or not. Potential residential & business customers will call Windstream in search of telcom solutions and our expert coaches will help you fulfill those requests and maximize your commission. We provide the opportunity for significant earning potential in addition to career pathing designed to match your skillset. Our mission is to help you make as much money as you want to earn so that you can truly enjoy your company provided personal “PTO” days and guaranteed holidays carefree. Position Overview: The CSMB / Inside Account Executive works in a high-volume sales environment utilizing a proven advanced sales strategy. Our new Kinetic sales processing technology is simple, easy to use, and helps capitalize on selling opportunities effectively and efficiently. Our team members can thrive in our team environment and we demand that you have fun at work. Responsibilities: v Handle inbound Residential & B2B calls in a fun sales center environment v Deliver customized telcom solutions to new and existing customers v Update customer accounts through computer-based systems v Willingness to gain and maintain product and service knowledge v Perform other duties as assigned Qualifications: v Ability to speak clearly and articulate steps to non-technical customers v Excellent verbal and written communication skills, telephone voice, and telephone etiquette v Possess strong organizational skills with the ability to multi-task, prioritize daily tasks, and perform successfully in a fast-paced environment v Project a positive, professional attitude along with a confident and outgoing personality v Ability to solve problems quickly and decisively v Must be able to work daytime hours v Possess the ability to accommodate a flexible schedule including overtime when available v Ability to quickly and successfully build rapport with a wide range of customers v Ability to use diplomacy when working with challenging or demanding customers v Working knowledge of Windows **Competitive hourly pay PLUS HIGH sales commissions** 2 weeks paid training: Monday - Friday 9 am – 6 pm

Location: CharlotteNorth Carolina, United States

Marketing Traffic Manager

Full-Time

The Marketing department Traffic Manager coordinates and ensures the on-time and orderly flow of all projects from job initiation to product completion; including scheduling projects, prioritizing workflow and managing logistics based on company needs. The Traffic Manager coordinates with the Creative Director to help evaluate bandwidth and develop solutions to accommodate meeting project deadlines. This individual is responsible for traffic management across all of marketing, and for both print and digital communications. This role also acts as a critical conduit that connects marketing directors to the creative and digital teams and ensures that all projects are scheduled, iterated, completed and processed on time. Where applicable, the position also interfaces with other business partners outside of marketing that solicit work from our creative and digital teams. Essential Duties and Responsibilities: I. Key contact within Creative Services for project initiation and communication of project status II. Inputs work into project management system and tracks progress of all work by paying close attention to schedules and priorities by owning the project management system; keeping track of projects, iterations, deadlines and milestones, and estimating time requirements for projects III. Ensures that procedures are consistently followed, identify workflow bottlenecks, help prioritize workflow from marketing directors, work closely with the creative director to spot potential resource deficiencies or conflicts; making sure that designers and copywriters are on track to meet project milestones and flag any potential issues that could affect delivery IV. Collaboration with internal marketing stakeholders to make sure all information is secured in order to move projects forward and communicates across the marketing organization; the progress of current work, schedules of longer term campaigns/initiatives V. Maintain understanding or knowledge of the general methodologies and production of print materials as well as digital communications. Evaluate and implement digital traffic management systems VI. Ensure on-time delivery of all printed files to various vendors and communicate project updates to print vendors to keep jobs flowing smoothly. Ensure project files are delivered properly, and jobs are on-budget (when applicable). VII. Maintain understanding of all markets, products and services offered by the company Qualifications: Four year degree required from an accredited university or art school preferred. Excellent organizational and time management skills, and a proven track record in traffic and project management within an agency or corporate environment Proven ability to collaborate within a creative team, as well as internal stakeholders to produce work on time Team player with the ability to work across different lines of business that often have similar timelines and creative needs. Ability to manage multiple tasks simultaneously. Outstanding communication and negotiating skills Maturity and enthusiasm to work in a fast paced office environment, handle a large workload, significant growth and change within the department and company Experience with traffic/ project management software, especially Workfront and ProofHQ. WorldStrides is an Equal Opportunity Employer.

Location: CharlottesvilleVirginia, United States

Consumer Product Consultant II

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Completes various on-site consulting engagements centered on mortgage servicing operational practices and implementation activities. Observes current state processes and system utilization and makes recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training nee ds, reengineered processes, system optimization and other related opportunities. Serves as a liaison between the customer, users, and consultants. GENERAL DUTIES & RESPONSIBILITIES * Compiles and analyzes customer data, and reports in preparation for on-site engagements. * Completes consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation in order to provide business and system application training, and perform problem analysis and determine solutions to client issues. * Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities. * Monitors the engagements’ progress after the on-site review addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas. * Monitors and reviews key client activities on a regular basis, making recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities. * Supervises work assigned to the client. * Develops professional and positive client relations designed to attract and promote new consulting and training business and foster an ongoing Black Knight relationship. * Markets Black Knight Professional Services, as well as represents other Black Knight products and services to our client base. * Develops procedures, flowcharts and other consulting materials as required by the engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ Black Knight products. * Assists other Black Knight departments by providing professional and industry expertise as needed. * For implementation activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues. * Assist client with the creation and maintenance of test plans and test cases and post production support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained. * Supports a variety of tests using client data, such as system integration readiness and acceptance testing, in order to ensure client needs will be met. * Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products. * Assist clients with implementing configuration changes identified during user acceptance testing and in production. * Proactively reaches out to client to discuss upcoming product changes that may affect the client’s operations. * May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures. * Consults directly with the client and must be able to travel 50 to 75%, as needed by the business. * Performs other related duties as required. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Prior Consumer or Home Equity Servicing experience highly preferred * Functional knowledge in the following area(s) may be required: * Early/Late-Stage Default * Customer Service * Escrow * Special Loans * Investor * Year End * Cash * Practical experience with Black Knight applications and loan servicing functionality in one or more of the following areas also preferred: * Bankruptcy * Foreclosure * Loss Mitigation * Claims * REO * Credit Bureau * Familiarity with and understanding of the interfaces and integration processes between the LoanSphere and MSP applications preferred * Previous consulting experience preferred * Previous loan acquisition and implementation experience preferred GENERAL KNOWLEDGE, SKILLS & ABILITIES * Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, from the CEO to line level staff, in an organized and professional manner * Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships * Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint, Visio, etc. and project management software) * Excellent problem solving and analysis skills. Resourceful and proactive in gathering information and sharing ideas. * Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness * Strong knowledge of financial and/or loan processing services technology, including systems, applications, practices, and emerging technologies. Ability to quickly become proficient with new technologies * Ability to utilize judgment in decision making process and decisions related to job tasks, including estimating work effort for project sub-plans or small projects to ensure the project is completed effectively and efficiently * Excellent verbal and written communication skills, including the use of presentation and interpersonal skills to communicate ideas in a clear, concise, and professional manner to technical and non-technical audiences of various levels in the organization * Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients * Strong analytical skills used to determine client business needs and requirements Product Consultant II Intermediate professional role. Moderate skills with high level of proficiency. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Supports moderately complexity products and/or services and has knowledge of all Black Knight products and services offered to the assigned client, customer, etc. Works on multiple concurrent projects of medium complexity. Is an active team member, contributes to moderate to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Consults with senior peers on semi-complex processes to learn through experience. Typically requires four (4) or more years of experience in a product support role, with a minimum of three (3) years of practical experience with Black Knight applications and/or managerial-level experience preferre d. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: JacksonvilleFlorida, United States

Project Manager IV-Technical

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Responsible for all aspects of assigned technical projects. Projects may be focused on: * The development of new or upgraded products and services * Internal information system-specific projects that may involve the development or enhancement of internal applications, technology integration, and/or infrastructure environment build-out * Delivery by service teams for outsourced solutions to external clients; or * Delivery of new or enhanced products and/or services to improve customer satisfaction through the use of technology, which may include customizations to base products to meet client requirements, system integration with other Black Knight or third-party products, or consulting projects and engagements. Typically involves extensive interactions with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. May work at client sites from time to time. Note: If project success does not require that the project manager have technical skills, assign the incumbent to the Project Manager – Non-Technical job instead. GENERAL DUTIES & RESPONSIBILITIES * Plans and coordinates all aspects of technical projects from initiation through delivery. * Manages project initiation activities that include identifying contractual obligations, client needs and goals, existing situation, necessary contacts, and access to existing information as needed. * Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. * Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. * Identifies needed resources for projects; defines and assigns major project roles. * Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope. * Assigns and monitors work of project team, providing technical and analytical support and direction. Interfaces with external clients or field- based employees on technical matters as needed. * Manages project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved. Assists with problem resolution or risk mitigation as needed. * May manage the integration of vendor/subcontractor tasks, and track and review vendor/subcontractor deliverables, if appropriate for the project. * Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations, to ensure all project targets and requirements are met. * Delivers informational and decision-seeking presentations to technical and business groups in Black Knight and/or in client organizations. * Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams, and complete a post-implementation review to identify areas of improvement. * May directly oversee employees assigned to manage specific projects that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function. * Identifies project management coordination process gaps or areas for improvement and recommends and implements solutions. * Some travel may be required. * Performs additional related duties as assigned. EDUCATIONAL GUIDELINES A Bachelor's degree in Computer Science, MIS, Business Administration or the equivalent combination of education, training, or work experience. A strong technical background is required to manage technical projects and handle competing interests. Must be in active pursuit of Project Management Professional (PMP) certification or have the equivalent level of education and experience for the job level. GENERAL KNOWLEDGE, SKILLS & ABILITIES * Extensive knowledge of project management standards, processes, procedures and guidelines * Knowledge of the industry project management best practices (i.e., Project Management Body of Knowledge-PMBOK) * Knowledge of various types of IT project methodologies and life cycles (e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation) and the correct project application * Knowledge of standards relevant to the software industry (e.g., ISO, CMM, Six Sigma) * Knowledge of financial services industry * Knowledge of company's products and services * Advanced skill in the use of project management software to manage projects (e.g., MS Project and auxiliary tools, such as earned value database, audit tools, project repository, including risk, issues and action items database, SLIM Estimate, Metrics and Control, Plan View, Platinum Process Continuum) * Demonstrated skill in managing project budgets and timelines * Skill in the use of negotiation techniques to reach agreement when there are widely-differing viewpoints * Excellent analysis, problem-solving, team, conflict management and time management skills * Excellent verbal and written communication skills * Ability to interact effectively with executive level clients * Ability to set clear expectations, manage team performance and build high morale among team members * Ability to maintain confidentiality and carry out assignments that are sensitive in nature Project Manager IV – Technical Expert/lead role. Expert knowledge of project management and advanced technical knowledge. Works on complex assignments that involve a high degree of risk, impacts to business unit performance and makes use of the individual’s high level of knowledge within the technical project management specialty. May coach and/or mentor more junior project management and support staff. Generally manages very large projects or medium client programs (i.e., approximately 30,000 to 100,000 project hours with a team of 60 to 150 team members, an internal cost of $3,000,000 to more than $5,000,000, and a project duration of 6 to 18 months) of high risk, high complexity, high client and/or Black Knight visibility, and the relationship is strategic to the Black Knight portfolio. Works without supervision on the most complex projects. Complete latitude for independent judgment. Typically requires more than ten (10) years of work experience managing technical projects in financial services or a related industry OR in a related technical field (e.g., application development, technology integration, business analysis, client technology consulting) OR an equivalent combination of education and experience. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: SharonPennsylvania, United States

Development Services Associate

Full-Time

At Boston Children’s Hospital, success is measured in patients treated, parents comforted and teams taught. It’s in discoveries made, processes perfected, and technology advanced. In major medical breakthroughs and small acts of kindness. And in colleagues who have your back and patients who have your heart. As a teaching hospital of Harvard Medical School, our reach is global and our impact is profound. Join our acclaimed Children’s Hospital Trust Department and discover how your talents can change lives. Yours included. This Development Services Associate II will be responsible for:

• Creating or editing records on existing database, ensuring that all records conform to standards established by the Development Services Department.
• Sorting the lockbox batches as received by courier.
• Entering gifts under $1000 through batch entry on database, ensuring amounts are accurate, codes are correct, and money is being directed by donor intent.
• Running acknowledgment letters through the folding machine and assisting with stuffing the letters to be mailed out.
• Providing clerical duties when necessary.

• A high school level of educational development, college preferred, and six to twelve months of previous experience.
• The analytical skills and judgment to interpret data and take the appropriate action in circumstances or situations vary.
• The ability to communicate effectively both orally and in writing.
• The ability to learn and use automated information systems on a personal computer.

Location: BostonMassachusetts, United States

Business Sales Consultant

Full-Time

Job ID:19003844 Windstream is a FORTUNE 500 provider of choice for data, voice, network and cloud solutions including disaster recovery, managed services, networking, VoIP and more. Windstream has more than $6 billion in annual revenues. Windstream is looking for high-energy, motivated sales professionals to join our Outside Sales team. In this role you will be responsible for strategically driving business sales and meeting sales goals in line with the company vision. You will represent a portfolio of technology based products and services in assigned territories to meet company sales objectives. Skills, Abilities and Knowledge: Engaging communication abilities that will allow you to build rapport with prospective Business customers Prospect and generate new business within your assigned market Proven ability to thrive in a reward for performance driven environment Must be a motivated self-starter Excellent organization, time management and presentation skills Benefits Include: Guaranteed base salary plus unlimited commission Comprehensive benefits package including medical, dental, and vision 401(k) plan with company match Paid time off Paid sales and product training New sales leads every month Career advancement opportunities Fun & competitive work environment Job Requirements Minimum Requirements: College degree or equivalent and 1-3 years professional experience or 5 years professional level equivalent related experience; or a combination of education and related professional level experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.

Location: CrestonIowa, United States

Business Sales Consultant

Full-Time

Job ID:19003759 Do you gain inspiration from creating solutions to help entrepreneurs thrive in today’s competitive environment? Are you passionate about supporting and serving the small businesses that define local communities? Are you a career-minded, self-motivated sales professional? Are you looking for base salary plus uncapped commission potential with a Fortune 500 company? Then you are what Windstream is looking for! We currently have career opportunities available as a Small Business Sales Specialist in our Lexington, KY market. Windstream appreciates that small business have big needs, and our Business Sales Consultants are here to help them. We are problem-solving partners that understand our customers, and their businesses, so that we can provide the necessary voice and data solutions they are reliant upon including a vast range of communication and cutting edge technology driven products that will include: voice, virtual PBX, Windstream’s Award Winning Allworx IP-Based Phone System, data, cloud, business class internet and Ethernet products, and much more! Abilities, Skills and Knowledge Needed: Prospect and build relationships that generate new business within your assigned market. Exceed medium sized business customer’s technology needs by researching, developing and presenting solutions. Ability to thrive in a sales-centric, performance-driven, goal-focused environment Stay informed of ever changing market conditions, product innovations, and competitors' products and prices. Job Requirements Minimum Requirements:College degree or equivalent and 1-3 years professional experience or 5 years professional level equivalent related experience; or a combination of education and related professional level experience required. EEO Statement: Employment at Windstream is subject to post offer, pre-employment drug testing. Equal Opportunity Employer including minority/female/disability/veteran; Without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. Windstream is a drug-free workplace.

Location: OmahaNebraska, United States

Product Consultant II (Special Loans)

Full-Time

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Completes various on-site consulting engagements centered on mortgage servicing operational practices and implementation activities. Observes current state processes and system utilization and makes recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training nee ds, reengineered processes, system optimization and other related opportunities. Serves as a liaison between the customer, users, and consultants. GENERAL DUTIES & RESPONSIBILITIES * Compiles and analyzes customer data, and reports in preparation for on-site engagements. * Completes consulting and implementation engagements in assigned functional areas. Interviews, observes and gathers relevant data on-site in client's operation in order to provide business and system application training, and perform problem analysis and determine solutions to client issues. * Prepares and delivers to clients a written report detailing information on observations, recommendations, work completed, pending work, and clients' on-going responsibilities. * Monitors the engagements’ progress after the on-site review addressing any subsequent issues arising, uncompleted tasks, and any problems disclosed in assigned functional areas. * Monitors and reviews key client activities on a regular basis, making recommendations, both verbal and written, to clients with regard to the implementation of data, best practice operational improvements, training needs, reengineered processes, system optimization and other related opportunities. * Supervises work assigned to the client. * Develops professional and positive client relations designed to attract and promote new consulting and training business and foster an ongoing Black Knight relationship. * Markets Black Knight Professional Services, as well as represents other Black Knight products and services to our client base. * Develops procedures, flowcharts and other consulting materials as required by the engagement assigned and devises and/or modifies processes and procedures to achieve greater efficiencies and to solve the most complex problems related to clients’ Black Knight products. * Assists other Black Knight departments by providing professional and industry expertise as needed. * For implementation activity, prepares internal deliverable document for PowerCell to be used as a handoff for support related issues. * Assist client with the creation and maintenance of test plans and test cases and post production support documents to ensure enhancements made to applications meet their needs and that application integrity is maintained. * Supports a variety of tests using client data, such as system integration readiness and acceptance testing, in order to ensure client needs will be met. * Identifies and documents requirements for configuration of system settings, workflow rules, user roles and workflow assignments for new products. * Assist clients with implementing configuration changes identified during user acceptance testing and in production. * Proactively reaches out to client to discuss upcoming product changes that may affect the client’s operations. * May play a key role in the training of client and internal personnel on product enhancements, new systems, or procedures. * Consults directly with the client and must be able to travel as much as 50%, as needed by the business. * Performs other related duties as required. EDUCATIONAL GUIDELINES Bachelor's degree or the equivalent combination of education, training, or work experience. ADDITIONAL EXPERIENCE REQUIREMENTS * Prior Mortgage or Home Equity Servicing experience highly preferred Functional knowledge in the following area(s) may be required: * Special Loans * Early/Late-Stage Default * Customer Service * Escrow * Investor * Year End * Cash Practical experience with Black Knight applications and loan servicing functionality in one or more of the following areas also preferred: * Bankruptcy * Foreclosure * Loss Mitigation * Claims * REO * Credit Bureau * Familiarity with and understanding of the interfaces and integration processes between the LoanSphere and MSP applications preferred * Previous consulting experience preferred * Previous loan acquisition and implementation experience preferred GENERAL KNOWLEDGE, SKILLS & ABILITIES * Exceptional verbal and written communication skills. Ability to relate to and communicate effectively with all levels of client personnel, from the CEO to line level staff, in an organized and professional manner * Exceptional interpersonal skills and a demonstrated ability to interact with both external and internal customers, establishing and maintaining effective working relationships * Knowledgeable in the use of personal computers and able to use multiple PC software systems (MS Word, Excel, PowerPoint, Visio, etc. and project management software) * Excellent problem solving and analysis skills. Resourceful and proactive in gathering information and sharing ideas. * Must be able to function well as an independent contributor and as part of a team. Strong time management skills, attention to detail, and resourcefulness * Strong knowledge of financial and/or loan processing services technology, including systems, applications, practices, and emerging technologies. Ability to quickly become proficient with new technologies * Ability to utilize judgment in decision making process and decisions related to job tasks, including estimating work effort for project sub-plans or small projects to ensure the project is completed effectively and efficiently * Excellent verbal and written communication skills, including the use of presentation and interpersonal skills to communicate ideas in a clear, concise, and professional manner to technical and non-technical audiences of various levels in the organization * Client relationship management skills, understanding and focusing on clients' needs, establishing credibility and building positive, professional, relationships with clients * Strong analytical skills used to determine client business needs and requirements Product Consultant II Intermediate professional role. Moderate skills with high level of proficiency. Works under general supervision with increased latitude for independent judgment. Identifies non-routine issues and routes/escalates to appropriate team member. Supports moderately complexity products and/or services and has knowledge of all Black Knight products and services offered to the assigned client, customer, etc. Works on multiple concurrent projects of medium complexity. Is an active team member, contributes to moderate to complex projects to gain experience, shares ideas and suggests process improvements appropriate for level of experience. Consults with senior peers on semi-complex processes to learn through experience. Typically requires four (4) or more years of experience in a product support role, with a minimum of three (3) years of practical experience with Black Knight applications and/or managerial-level experience preferre d. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

Location: JacksonvilleFlorida, United States

Business Administrator

Full-Time

Follen Church, a thriving Unitarian Universalist congregation in Lexington, MA, seeks a full-time Business Administrator/Financial & Operations Administrator to manage the financial, facilities, and data resources of the church. The administrator will work closely with a broad range of lay leadership and staff. Bookkeeping skills essential, but not sufficient. Send cover letter, resume, and references to search@follen.org.

Location: LexingtonMassachusetts, United States

Program Operations Coordinator

Full-Time

About One Million Degrees: Although half of Illinois’ public college students attend community college, only one in four of them will graduate with a degree within three years. One Million Degrees (OMD) changes that by providing comprehensive supports to community college students, accelerating their progress on career pathways to economic mobility. OMD’s model, which combines academic, personal, professional, and financial supports, is changing the education landscape. OMD’s community college scholars are 47% more likely than their counterparts to continue from one semester to the next as a full-time student. After more than a decade of programming, OMD continues to expand the number of scholars it supports to be a catalyst for change in Chicago. OMD partners with 10 Chicago-area community colleges, and will serve over 900 scholars and apprentices across the region in the 2019-2020 academic year. Position Summary: One Million Degrees is seeking a talented, accountable, and detail oriented Program Operations Coordinator to join a team of dedicated program support professionals. The Program Operations Coordinator is responsible for supporting key aspects of OMD’s Scholar Support Model, including its one-on-one tutoring program for 200+ scholars and coordinating scholar events and providing logistical assistance to the program team. As part of the Program Supports team, the Coordinator will work closely with the Manager of Program Supports. The OMD Program Operations Coordinator will work primarily from our downtown Chicago office located at 180 N Wabash with some travel required to other Chicagoland campuses. The role requires both meticulous attention to detail and creative, independent project-coordination. The successful candidate is a goal-oriented, high-energy team player with a passion for education and the transformative power of education and opportunity. Creative thinking, problem solving skills, and a can-do attitude are highly valued. One Million Degrees is a friendly, small, diverse office with ambitious goals and a relentless drive to achieve them. Specific duties and responsibilities include: Tutoring · Implement OMD’s academic support program (using the assistance of interns when available): o Collaborate with OMD Program Managers and Coordinators to quickly match students with a qualified tutor. o Collect, maintain, and manage weekly schedules for OMD tutors and scholars o Ensure that tutors and scholars are communicating with each other and OMD staff in a timely fashion. · Work with Data and Technology Manager to project academic needs at each campus and ensure OMD is adequately staffed with qualified tutors who can support students’ academic needs and schedules. · Participate in interviews of prospective tutors · On-board and facilitate training for tutors who will work with OMD Scholars at the seven City Colleges of Chicago · Assist with collection of payroll records to ensure on-time payment of tutors · Coordinate with Manager of Program Supports on projects related to academic supports at all campus programs. · Collaborate with Manager of Program Supports to develop and implement a weekly group tutoring pilot Program Logistics · Provide support with planning and preparation for all scholar events, including monthly Scholar Development Sessions, Speed Networking events, and Scholar Orientations: o Ensure that materials are printed, gathered, and transported to event locations in an orderly fashion o Ensure that staff have materials needed for scholar check-in and equipment/technology is working properly o Populate and update Salesforce campaigns to ensure that attendance is accurately recorded o Consider budget to collect and process food orders for all scholar-facing events o Attend and engage in all planning meetings for all scholar-facing events o Work with assigned interns to provide logistical assistance o Provide logistical support for OMD scholar and staff events such as monthly Scholar Development Sessions, Orientation, recruitment, and career exploration and professional events. (Requires some evening and weekend hours.) o Assist with special projects as assigned to fulfill the mission of One Million Degrees. Qualifications and Requirements: Qualified candidates must have excellent communication skills, both verbal and written, and the desire to work collaboratively in a fast-paced environment. This position is ideal for a highly-motivated, entrepreneurial individual who wants to play a pivotal role in strategy and organizational development. Because our Scholars come from a wide range of backgrounds, candidates also need to be able to thoughtfully navigate issues related to race, identity, and equity, and bring a deep commitment to advancing the values of equity and inclusion. • Education – associate’s degree required, bachelor’s degree preferred • 2+ years experience, ideally in the social sector, non-profit, government or education • Comfortable working in a fast-paced environment and prioritizing multiple tasks with limited time • Strong interpersonal and communication skills; a proven ability to effectively communicate with diverse audiences • Excellent attention to detail • Proven ability to make data-driven decisions • Experience coordinating and planning events • Strong organizational skills and experience independently managing projects • A self-starter who can operate independently and in teams to accomplish goals and objectives • Experience approving invoices a plus • Highly proficient with technology including a willingness to use Salesforce • Cultural sensitivity – ability to work effectively with diverse staff, clients, and community partners • A total belief in the potential of all scholars to succeed and excel • Reflective, thoughtful team player who is willing to give and to receive candid feedback

Location: ChicagoIllinois, United States

General Manager

Full-Time

POSITION: General Manager REPORTS TO: Deputy General Director and Chief Operating Officer STATUS: Full-time, exempt Through artistic excellence coupled with innovative, relevant programming; initiatives to connect with and grow new audiences; engagement with communities to ignite creativity across Chicago; and a modernized Opera House that is the setting for truly great experiences, Lyric is leading the advancement of opera. This collaborative vision will deliver ever more exciting, thought-provoking and inclusive audience and community experiences – while increasing the gravitational pull of our art form, our company, and our city. DUTIES AND RESPONSIBILITIES: General Facilities Management • Develop short- and long-term plans for the upkeep and improvement of Lyric’s physical plant assets (including Civic Opera Building and remote storage components); implement procedures for monitoring and evaluation of changing conditions that may affect the priority of needs. Initiate and manage capital improvement projects to address required issues in a timely, effective, and cost-efficient manner. • Oversee all physical plant operations including programmed maintenance and repairs. This includes competitive bidding for sub-contracted services, contract editing/approval, insurance certificate issuance and work scheduling consistent with permissible timings. Solicit bids, evaluate/select, and coordinate work activities of building services contractors, as needed. • Oversee special capital projects including, but not limited to, the re-seating of the theater in 2020. This project will include collaborating with the general contractor and coordinating installation parameters and dates as feasible. • Provide supervision and guidance to the Director of Facility Operations in the management of all ongoing aspects of the facility’s operations, including janitorial, utility/HVAC systems, grounds, and building/workspace security. • Provide supervision and guidance to the Director of Front of House Operations in the management of front-of-house and stage door operations to ensure safe and efficient utilization of the facility and optimal patron and/or employee service conditions. • Provide overall guidance to the Director of Facility Operations and Chief Engineer in the maintenance and renovation of Lyric’s administrative offices. • Establish policies and procedures for fire, health safety, disability access, and emergency evacuation that comply with applicable regulatory codes/standards. Conduct periodic inspections to detect existing or potential hazards and recommend preventative or corrective actions. Liaise with applicable enforcement agencies and interest groups to proactively address potential issues. • Conduct insurance tours as they relate to policy renewals, safety inspections, and policy claims. Represent the departments on the Safety Committee in quarterly meetings. Consult with insurance policy representatives to protect Lyric property and staff at all times. • Administer the Easement & Operating agreement with the co-owner of the property. Facilitate the execution of the agreement to insure the accurate accounting of expenses and services on behalf of Lyric. Approve the annual estimated expense budget as it relates to contracted services and the subsequent annual true-up of actual expenses, in addition to the monthly invoices. Take added steps as the contract allows for conflict resolution. • In collaboration with the Chief Engineer, administer capital plan consistent with approved 30-year needs. Update capital plan on an annual basis to reflect actual project work, impacting futures year spends and timing. Facilitate capital projects including scope definition, RFP development, contractor selection & management, interviewing and building the project team including architects and other consultants as the projects require, facilitating public-financing where possible and the efficient/timely project completion. • Develop and administer dining format for The Sarah & Peer Pedersen Room and the Florian Opera Bistro including Lyric staff working along-side an outsourced caterer. Responsibilities include: contracting with the outsourced caterer, menu development & wine list selection consistent with the established dining format’s, establish supplier relationships, maintain licensing of the spaces, maintaining service standards all while ensuring margins are consistent with profitability projections and caterer relationship. • Collaborate with the Office of Boards and Events Management in the oversight of the Graham Room private dining operations. Presentations and Events Management • Coordinate and lead relationship management between Lyric Opera of Chicago and the Joffrey Ballet with responsibility for $2 million in annual net revenue to Lyric. Act as primary liaison on all matters related to the rental agreement, and provide exemplary service on all matters, routine or extra-ordinary. This includes, but is not limited to, contract management, move-in days management, weekly settlement, and other servicing and support. • Provide supervision and guidance to the Director, Presentations & Events in all related activities including solicitations, marketing of spaces and services, calendaring, estimating, contracting, insurance certificate receipt and verification, performance marketing, production coordination, event-day execution and final settlement for all public and private events. Insure the accurate application of amusement tax and relative exemption where applicable. Advocate for and facilitate corrections with the City Department of Revenue as needed. This includes presentations, co-presentations and rental activities. Facilitate relationships with all regional promoters and potential partners. Book of business of approximately $300k per year. • Negotiate contracts with rental customers; budget and manage rental events, and interface/contract with caterers and other third-party vendors, as needed, to provide desired services. Coordinate planning with other Lyric managers to minimize the impact of conflict/interruption on other business operations. Act as primary liaison with office tower partner on shared/overlapping responsibilities at the Civic Opera Building, including expense sharing/pass-through, and communication relating to capital projects, building maintenance/services, and security. Legal and Government • Consult with legal counsel on behalf of Lyric on all matters concerning real estate, property tax, and amusement tax, as needed. • Establish all licensing for property with State and City including Business, PPA, Liquor, Health, Flame. Anticipate and facilitate adjustments as the business model changes to insure adherence to ordinances and laws. • Ensure that all applicable operating permits/licenses are obtained and kept up-to-date and that rental insurance requirements are appropriately covered. Customer Service and Front of House • Oversee all FOH operations including: box office, security and safety, ushering, all food and beverage amenities, merchandising and janitorial. This includes policy development and execution, personnel training and counselling, product offerings and pricing and sub-contractor administration. • Oversee all customer service policies and initiatives to insure the best customer experience for Lyric guests. Develop and modify customer service policies as needed. Train and inform all FOH staff on policies. • Oversee hiring, training, and supervision of Facilities department staff, including full-time and seasonal (House Management, Ushers, Concessions, FOH/BOH Security, Box Office) personnel. Budget Development and Management • Responsible for the approximately $6 million annual facilities operating expenses budget. In collaboration with the Director of Facility Operations, prepare annual budgets and financial operating reports; exercise significant financial control by monitoring monthly financial results against budget and managing staff and third-party service contracts; monitor purchasing and vendor contracts to ensure cost-effectiveness and anticipated service delivery. • In collaboration with the Director of Facility Operations, oversee the preparation and adherence for FAC, CONC, REST, RENT, STOR and MERCH. This includes all departments expenses and revenue. • Approve and code all accounts payable to insure the timely and accurate payment (according to contracted terms) of invoices as well as the accurate general ledger coding to insure budget adherence. • Oversee all payroll activities for employees in FAC, CONC, REST, RENT and STOR to insure accuracy and budget adherence. Labor Relations • Negotiate and administer collective bargaining agreements for House, Engineering, and Box Office; coordinate all relationships with relative business agents with respect to interpretation and conflict resolution. Administrative Management • Provide direct supervision to four functions: Facilities Management, Front of House Management, Presentations and Events Management, and Engineering. • Represent all department activities to the Executive Leadership Team. KNOWLEDGE AND SKILLS: A Bachelor’s degree in Business or a related management discipline, and 8-10+ years’ experience managing performing arts venues or other commercial real estate properties to include demonstrated success in: • planning and execution of capital projects involving multiple/overlapping deadlines; • budgeting and financial analysis; • negotiation of contracts and vendor/supplier management; • hiring and supervision of staff (full-time, temporary/seasonal, and contract employees preferred); • delivery of customer service excellence in a “high-profile” environment; • Chicago market knowledge strongly preferred; • strong oral/written communication skills; • CPM (or equivalent) professional designation and collective bargaining experience desirable. WORK CONDITIONS: • Ability to occasionally oversee evening or weekend functions, meetings, appointments, or performances. • Standing for extended periods of time. • Ability to operate a computer keyboard, mouse, and to handle other office equipment. • Moving/lifting objects, boxes, and furniture as needed/allowed. The Lyric Opera of Chicago is committed to enhancing our diverse work environment and is proud to be an equal opportunity employer. Lyric does not discriminate on the basis of race, color, national origin, sex, gender identity, religion, sexual orientation, age, disability, parental status, veteran status, or any other protected status under applicable laws. We encourage individuals of all backgrounds to apply.

Location: ChicagoIllinois, United States

Senior Business Sales Consultant

Full-Time

Job ID:19003739 Meets or exceeds company sales metrics by gaining profitable business; tracking relevant productivity metrics and adjusting activity; and seeking coaching to continually improve business acumen and professional capability. Acquires new business by prospecting for new customers in the area (via telephone calls, door-to-door, emails, letters, social media and networking); leveraging relationships with referral endorser partners and key industry partners; communicating and collaborating with other internal sales teams; gaining referrals from current customers; and participating in marketing demand generation initiatives. Generates sales to new customers by establishing executive sponsorship with top-level influencers; building long-term, mutually beneficial relationships with all influencers; listening to learn all critical business issues (CBI's) and wins/losses of all influencers; challenging conventional thinking to enhance credibility and establish differentiation from competitors; presenting the company brand and differentiating Windstream from competitors; organizing internal resources appropriate for each customer opportunity; delivering customized solutions which meet customer expectations and address CBI's; and following-up to ensure customer satisfaction and gain referrals. Follows a disciplined, structured sales process by deploying solution selling and strategic selling tools and techniques; submitting activity and results reports on time; managing sales opportunity progress through Salesforce; and submitting accurate orders in a timely manner. Develops referral partners by building a professional network in the market; establishing relationships with productive partners in the market; educating partners on the benefits of recommending Windstream products and services; designing a system of effective interaction to pursue optimum opportunities; and identifying and uncovering non-traditional partners in the market. Maximizes sales opportunities by planning and managing selling time; analyzing market sales data to identify and pursue high probability opportunities; researching customer business model/vertical specific business approach; assessing the needs of each unique customer; leveraging marketing materials and information (solutions, business cases) to support proposals; and utilizing/engaging internal resources to increase probability of obtaining business. Projects a professional presence by demonstrating Windstream cultural beliefs; properly preparing for each customer interaction; maintaining the appropriate appearance and demeanor; applying superior salesmanship and persuasive presentation skills; and viewing customer objections as a natural part of the process and maintaining poise under pressure to seamlessly handle those objections.

Location: MilledgevilleGeorgia, United States