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31 Mar 2022

Full-Time Sr. Information Analyst

American College of Education – Posted by aKhaliqi22 United States

Job Description

Who is American College of Education
Founded in 2005, American College of Education continues to be a leader in professional development through our online programs. The mission of ACE is to deliver high-quality, affordable, and accessible online programs grounded in evidence-based content, real-world experience and relevant application that places our students’ needs first.

ACE is a premier organization that is continually recognized for its commitment to social responsibility. In 2016, ACE became a Certified B Corporation. As a socially conscious institution, we believe we have a responsibility to our students, alumni, employees, local communities, and society. We strive to make an impact in the world that goes well beyond our bottom line.

Who You Are
You are passionate about helping students achieve their educational goals. You thrive in a competitive and collaborative team environment. You are comfortable working remotely and have experience collaborating with others in a virtual environment. You possess a strong attention to detail.

As the Sr. Information Analyst for American College of Education, you provide analytical support for the mission and strategic initiatives of the college.  Your responsibilities include data analysis, data visualization, and reporting that inform planning, decision-making, analytical studies, and assessment.  As a member of the Institutional Analytics team, you work both independently and with your colleagues to support quality improvement projects and institutional effectiveness endeavors.

What We Look for in the Ideal Candidate

  • Demonstrates self-reliance by meeting/exceeding workflow needs.
  • Demonstrates positive attitude and motivation, concern for students, teamwork, and excellent time management skills.
  • Follows established processes as outlined by organization and leadership.
  • Completes assigned duties based on daily business needs and individual skill set.
  • Consistently produces a high volume of quality work.
  • Capable, and adapts as needed, to work under pressure and meet tight deadlines.
  • Proven ability to work independently with limited supervision and with other department personnel.
  • Must support and embrace the College’s B Corp mission to improve the people and communities we serve through our civic engagement initiatives.
  • Must have exceptional communication, organization, and time management skills.
  • Must be “self-motivated” as well as creative and efficient in proposing solutions to complex, time-critical problems.
  • Must be collaborative in driving decisions and a team-player.
  • Strong analytical and problem-solving skills with a high attention to detail.
  • Builds and maintains student satisfaction.
  • Recognizes and anticipates student needs.


Day to Day Responsibilities
In this role you will wear different hats, but your skills will be especially essential in the following areas:

  • Collect requirements from academic leadership and appropriate stakeholders for report development
  • Utilize data tools and perform analysis of data
  • Collaborate with Academic/operational subject matter experts and lead development of appropriate metric and report development, data validation, maintenance, and modification.
  • Consult with all levels of users to help them solve problems, as well as contribute to highly visible and impactful organizational, projects through the expert analysis and presentation of data.
  • Participate in cross-functional data driven performance improvement team efforts, ensuring appropriate analysis of data, data accuracy, and data availability.
  • Consult with Academic leadership to design data collection tools based on parameters appropriate for the situation.

Qualifications and Education Requirements
Required Education and Experience:

  • Bachelor’s degree in social science, quantitative or educational fields.
  • At least three years of directly related full-time work experience.
  • Proficiency in data and visualization tools


  • Master’s degree or postgraduate certificate in quantitative disciplines such as business analytics, information systems, statistics, or related field.
  • Experience working in higher education.
  • Experience working in an Institutional Effectiveness, Institutional Research or Business Intelligence department.
  • Experience with KPI modeling, customer requirements gathering
  • Excellent analytical, problem solving, communication and organizational skills.
  • Ability to work remotely, including flexibility, comfort with communicating via Teams and Zoom, and exceptional self-management and prioritization skills.

Our Commitment to Employees

Just as we strive to empower our students for success, we also aim to enrich the lives of our employees. For five years, ACE has received recognition as one of Indiana’s Best Places to Work, winning the #1 spot for medium-sized companies in 2020. As a virtual first organization, we celebrate diversity and are committed to creating a family-like inclusive work environment. For our full-time employees, we offer the following benefits:

  • Medical, dental, & vision Insurance
  • HSA and FSA options
  • Paid parental leave
  • Paid volunteer time
  • Tuition reimbursement & reduction programs
  • Generous PTO
  • 401k and employer match
  • Full-service wellness and EAP program
  • Employee recognition and awards programs
  • Employer paid life & AD&D insurance
  • Short-term disability
  • Employer paid long-term disability
  • And more…

Physical Demands
The physical demand described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with and receive communications from students and ACE employees in real time using online and other electronic media.


At American College of Education, we believe that the best learning environment for students and staff is one in which we encounter viewpoints and experiences that are different, yet complementary to ours. This environment is fostered by the presence of persons with diverse backgrounds. While a necessary precondition, diversity is in and of itself, insufficient. To create and maintain a truly inclusive learning community, we must strive to make all feel equally valued. We may celebrate diversity, but we “live” inclusion.


Additional Notes

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

American College of Education seeks to attract and retain a diverse staff consistent with its diverse student body and surrounding communities. At this time we cannot consider candidates residing in Alaska, Washington D.C., Hawaii, Massachusetts, New Mexico, South Dakota, or Alabama.

ACE is an Equal Opportunity Employer.

How to Apply

Sr. Information Analyst 

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: analytics, data, and Education. Salaries: Not Disclosed.

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