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22 Apr 2021

Full-Time IAP Program Manager – Education Services

Rian Immigrant Center – Posted by Ilona Drew Boston, Massachusetts, United States

Job Description

The Program Manager will be responsible for administrative and volunteer oversight of the Individual Achievement Program (IAP) and the new Individual Mentorship Program (IMP), as well as close collaboration with Arbella Insurance Company in the provision of career development support for ESOL students at Rian Immigrant Center.

Primary Responsibilities:

  • Supervise, train and evaluate program volunteers
  • Manage data on tutoring/mentoring session attendance and student achievement
  • Coordinate pre- and post-assessments of student program participants
  • Supervise career development trainings in coordination with Arbella
  • Work with Recruitment Manager to recruit mentors and tutors of diverse backgrounds and skill sets
  • Identify and organize opportunities and resources in the Greater Boston for students
  • With Director of Education, develop tutoring curriculum IAP students
  • Collaborate with Director of Education on bi-monthly internal reports, grant reporting, assessment, curriculum development, program development, and volunteer training
  • Work with the Director of Education to ensure program goals align to the strategic plan, Rian’s curriculum guidelines and Rian’s outcomes logic model
  • Work collaboratively with Rian’s program directors and staff to ensure full integration of services between programs
  • Serve as ambassador between Rian Immigrant Center’s Education Services program and Massachusetts Immigrant Collaborative (MIC) partner organizations


  • Required:
    • Commitment to the vision, mission and values of Rian Immigrant Center, including antracism
    • Excellent interpersonal, networking and verbal communication skills
    • Experience in supervision and volunteer management
    • Teaching or tutoring experience in adult education
    • Ability to work well both independently and in a team environment
    • Ability to handle sensitive and confidential matters with the highest level of discretion
    • Excellent written communication, time management, organizational skills, and ability to handle multiple tasks and meet deadlines
    • Proficiency with online education platforms such as Zoom and Google Classroom
    • Proficiency in Microsoft Office, Google Suites
  • Preferred:
    • Knowledge and familiarity with student development theory and intercultural development theory
    • Curriculum development experience
    • Experience traveling/studying/living/working outside of the US
    • Experience with immigrant/refugee population
    • Bilingual or multilingual

Status: Exempt employee position. Full time. Reports to: Director of Education



Rian Immigrant Center offers a comprehensive, multi-service approach to supporting families from more than 126 countries. Rian provides the immigration legal, resource and support services, and educational support immigrants need to gain stability, security, and build pathways to success. Rian was founded in 1989 by a group of immigrants, and we have assisted over 40,000 immigrants make successful transitions to new beginnings in New England.


In addition to our services, rooted in the tradition of welcoming others and social justice, we help newcomers find community, and stand up for immigration policies that are humane and just. We are proud to continue the tradition of welcoming immigrants to this country and working together to create a better future for all. Rian strives to intentionally create an environment for staff, individuals we serve and others, that fosters intercultural belonging, and is anti-racist and equitable. We are committed to valuing and promoting anti-racist ideas and policies.


Working at Rian:

Our staff of thirty; immigration attorneys, social workers, educators, youth workers and others, bring enthusiasm and a commitment to our mission and the work at the Center. We work as one team. Our generous benefits package includes health benefits, 20 vacation days, 15 holidays, 5 sick days, a 403(b) plan, and occasional off-site community building time together.

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How to Apply

How to Apply: Please send a cover letter and resume as a PDF to career@riancenter.org with IAP Program Manager as the subject line. The Rian Immigrant Center is committed to a policy of providing equal employment opportunities for all and does not discriminate on the basis of race, color, ethnic or national origin, creed or religion, gender identity, sexual orientation, marital status, age, veteran status, or physical or mental disability. We encourage applications from all those interested and qualified.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: ABE, Adult Basic Education, career advancement, career counseling, Education, esol, and workforce development.

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