Field Service Technician (Production/Copier/Office Repair)
Full-TimeJob Description
Overview
Are you mechanically inclined and excited about establishing a growth-oriented career?
Join Konica Minolta as a Field Service Technician (Production/Copier/Office Repair) to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!
Join us now and receive a $1,500 sign-on bonus!
At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.
Responsibilities
What You’ll Do:
- Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
- Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
- Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
- Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
- Demonstrate progress in technical abilities, troubleshooting techniques and productivity
- Log service visits and document updates for each client account
- Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
- May be required to be available after hours on an on-call basis
What We Offer:
- Hands on and computer–based training to further your knowledge on advanced technology products & services
- Exposure to IT networks and services with career growth opportunities
- Competitive car allowance program and paid mileage
- Company provided laptop and phone
- An inclusive and flexible workplace environment that highly values sharing of new perspectives.
- Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.
Qualifications
Minimum Qualifications:
- 2+ years of experience preferred but not required servicing/repairing production equipment
- High School Diploma/GED or equivalent experience
- Reliable transportation to drive to customer sites daily
- Exposure to IT Networks or A+ / N+ Certifications are a plus
