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19 Jun 2020

Full-Time DE&S Postal Mail Operator

Defence Equipment and Support – Posted by Defence Equipment and Support Telford, England, United Kingdom

Job Description


£16,777 – £18,000


Join an integral part of the UK’s Defence and play your part in the procurement and in-service support of all our armed forces’ equipment, from fighter jets, armoured vehicles and aircraft carriers, to clothing, food, and ammunition. If you have the pride, passion and commitment to be part of an exciting organisation at the forefront of supporting our country’s armed forces deliver on operations at home and abroad, then apply online now!

Job description

For centuries, our Armed Forces have managed an in-house postal service, delivering mail across our military history including both World Wars. The British Forces Post Office is dedicated to providing postal and courier services to the UK Armed Forces and is a renowned brand across Defence. Our 250 dedicated, hard-working civilian and military staff work collaboratively to deliver both personal and official mail to over 650 locations across the globe; keeping our armed forces connected through free letter and parcel services that play a vital role in sustaining the morale of our Armed Forces.


Our Mail Operators ensure that the armed forces mail is handled in a secure, safe and timely fashion. You will be responsible for ensuring the correct receipt, sorting and dispatch of all types of mail in a secure, logical and methodical manner. Part of your role will be to follow standard BFPO mail handling procedures, including managing irregularities such as damaged, broken, loose or otherwise different items; including prohibited and restricted mail items.

As a Mail Operator, you will work a standard week of 07:30 – 16:00hrs (Monday – Friday)

Key responsibilities associated with these demands are:

• To maintain the flow of mail (postal and courier items) to support the needs of the customer with relevant British Forces Post Office (BFPO) key targets, in accordance with all relevant Service Level Agreements (SLAs), as well as security instructions relating to handling of Protectively Marked Material (PMM) and Health and Safety legislation.

To be successful in the role, it is likely you will have:

• 5 GCSEs /or equivalent qualifications or equivalent relevant experience.
• Previous experience of working in a team
• General knowledge of IT Systems and Microsoft Office applications where applicable as well as the ability to train and become compliant on other various IT systems.

Additionally, your application would benefit from:

• Previous experience of working in a mail processing organisation.

It is essential that applicants have and maintain a full UK driving license, with a maximum of 6 penalty points (endorsements).

Restaurant and gym facilities (at Parsons Barracks) within 5 minutes’ drive from the DMC can be used by DMC staff. Additionally, free car parking is available on site for all employees.

Please note that you may be considered for similar positions at the level below the advertised role.

What’s in it for you?

You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you, 25 days holiday +1 additional day every year you work up to 30 days with plenty of opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more.

Find out more about what we offer by clicking here

Applicants should be aware that any move across the Civil Service on or after 5 October 2018 may have implications on an employee’s ability to carry on claiming childcare vouchers.

About DE&S and your team

The force behind the armed forces, DE&S is a highly specialised, branch of the MoD, operating with a budget of £178 billion over the next 10 years. From the procurement of aircraft carriers to the provision of food, we ensure our armed forces have the equipment and support they need to achieve their operations. We employ over 12,000 people across more than 150 locations around the world.

The Integrated Logistics (iLog) Function is the integrating Function for Support within DE&S, responsible for the development, management and delivery of in-service support for our front-line command customers. The iLog Function consists of around 2,900 personnel, both civil servants and military, and with a wide range of disciplines ranging from operations management and supply chain management, technical through-life support and logistics delivery, to modelling and analysis and internal continuous improvement consultancy services.


Please click  here to find out more about The Little Book of Big Benefits’

This post is not eligible for relocation allowances.

Things you need to know


Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.


Successful candidates will be expected to have a medical.

Selection process details

Simply click on the apply button to create an account and upload your CV which clearly demonstrates the following areas (which you will be assessed against):

• Key Achievements
• Career History
• Applied Skills, Knowledge & Experience

For additional guidance on writing a CV for DE&S, please click here

Firstly we’ll check that you meet the essential criteria that are listed for the role. If you do then we’ll carry out a more detailed review of your CV to see if your qualifications and experience are a good match for the role. If you’re successful, we’ll invite you to an interview on W/C 13/07/20. This is so you can meet us, discuss your CV and your career history. We’ll also check that you demonstrate the motivations and behaviours aligned to our DE&S Behaviours .

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

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How to Apply

Follow link to apply Please click here to apply

Job Types: Full-Time. Job Tags: DE&S, Defence, Mail, Operator, Postal, Shropshire, and Telford. Salaries: Less than 20,000.

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