Data Protection Administrator
Full-Time
Job Description
We are looking for an organised, proactive and detail-oriented individual to join the Data Protection and Information Governance team at The Property Ombudsman. This role offers an opportunity to support the organisation in meeting its legal and regulatory obligations, protecting personal information and promoting best practice across TPO.
Data Protection Administrator
Salary: £28,000 FTE
Full or Part time
Location: Home Based (with occasional travel)
About us
The Property Ombudsman provides an impartial and independent Ombudsman service, helping to resolve disputes between consumers and property professionals. We are the only Ombudsman scheme in the property professional sector and, as a not-for-profit organisation, we have been providing our service since 1990.
Job Summary
Under the Data Protection Officer, the Information Governance department is responsible for ensuring the organisation complies with information laws and regulatory requirements including GDPR and other applicable standards. The department is responsible for data protection, records management, as well as the compliance controls and strategic direction of information security (technical controls and expertise being managed by TPOs outsourced IT department and internal Tech team).
Reporting to the Data Protection Officer, you will play a key role in processing Data Subject Rights Requests (DSRs), ensuring compliance with legal and regulatory requirements, and providing essential administrative support across the Data Protection function.
This is an excellent opportunity for someone who enjoys working collaboratively, delivering high-quality customer service, and helping an organisation maintain strong data protection, records management, and information security practices.
This is an entry level position and it is expected that the administrator will develop their skills and knowledge through training, shadowing of the DPO, and gaining hands on experience.
What we are looking for
- Excellent organisational skills and the ability to manage multiple tasks and competing deadlines.
- Strong written and verbal communication skills, with the confidence to communicate effectively with a range of stakeholders.
- A high level of attention to detail and a methodical approach to processing requests and maintaining accurate records.
- The ability to handle confidential and sensitive information with discretion.
- A proactive approach to identifying issues, resolving problems, and escalating concerns when necessary.
- Strong administrative and record-keeping skills.
- The ability to work independently while contributing positively to a collaborative team environment.
- Good IT skills and confidence using Microsoft Office and digital document management systems.
Benefits:
- 26 days (rising to 31 days) annual leave plus UK bank holidays
- Remote working – 100% home based
- Flexible working
- Access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
- Online wellbeing support (nutrition, exercise and discounts)
- Paid for professional memberships
- Eye test reimbursement and £50 contribution towards eyewear to all
- Flu jab
- Mental Health First Aiders
- Company pension (4% or 5% matched)
- Death in Service (4x salary)
How to Apply
Ready to apply? Applications for this post will be accepted until Friday 6th November 2026, however we may close the vacancy before this date if we have received the right level of applicants. No candidate will meet every single desired requirement so if you feel you have the experience and skills for the Data Protection Administrator position, please apply now by email to recruitment@tpos.co.uk. All applicants must prove they live and have the right to work in the UK. TPO Values Statement TPO values the benefits of diversity and inclusion to society and our service. We are committed to the equal treatment of all current and prospective employees. As a result, we are keen to meet people with different and varied experiences and encourage all applicants who feel they have the knowledge and skills to meet our criteria to apply for this role. These include people who are:- Asian, Black, Mixed Ethnicity or another ethnic background
- disabled
- LBGTQ+.
- monitoring the demographic trends in our workforce and making measured, sustained efforts to improve our diversity at all levels
- providing wellbeing support and opportunities for personal and professional development for all colleagues
- creating spaces for connection and engagement through our employee network groups and social clubs
