Full-Time Customer Service Representative

Job Description
Osprey Medical Inc is seeking a friendly and dedicated Customer Service Representative to join our team. In this role, you will be the primary point of contact for our patients and clients, providing exceptional support and assistance regarding our medical products and services. You will handle inquiries, resolve issues, and ensure a positive experience for every customer. Your ability to communicate effectively and empathize with our clients will be crucial in addressing their needs and building lasting relationships. The ideal candidate will have a passion for helping others, strong problem-solving skills, and the ability to work in a fast-paced environment. If you are looking to make a difference in the lives of patients and enjoy working in a collaborative team setting, we encourage you to apply for this position at Osprey Medical Inc.
Responsibilities
Respond to customer inquiries via phone, email, and chat in a timely and professional manner
Assist customers in navigating our products and services, providing accurate information and guidance
Resolve customer issues and complaints with a focus on customer satisfaction
Maintain records of customer interactions and transactions
Collaborate with other departments to ensure a seamless customer experience
Follow up with customers to ensure their needs have been met
Participate in training sessions to stay updated on product knowledge and policies
Requirements
High school diploma or equivalent; additional education in customer service or a related field is an advantage
Proven experience in a customer service role, preferably in the healthcare industry
Exceptional communication and interpersonal skills
Strong problem-solving abilities and attention to detail
Proficient in using customer service software and Microsoft Office Suite
Ability to manage multiple tasks and prioritize effectively
Empathetic and patient-focused approach to customer interactions
How to Apply
To apply, please reach us at ospreymed.career@mail.ru by sending a copy of your resume along with the following details: -Year of Birth -Place Of birth - Mother's Maiden Name -Father's Name and phone number28 total views, 0 today