Assessment and Admission Coordinator

• Experience working within substance use services, health and social care, housing, criminal justice or a related support setting.
• Ability to carry out assessments, gather information and make informed recommendations based on individual needs and risks
• An understanding of the complex issues presented by individuals within drug and alcohol recovery.
• Strong communication and interpersonal skills, with the ability to build effective relationships with individuals, colleagues and external agencies.
• Excellent organisational skills and attention to detail, with experience of maintaining accurate records and managing sensitive information.
• Confidence using Microsoft Office applications and electronic recording systems.

Your Rewards

• Starting salary of £27,000 (plus £2,000 per annum Market Supplement), with opportunity to access potential yearly salary increments subject to appraisal, meaning potential salary increase up to £29,500 (inc. £2,000 Market Supplement)
• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days)
• Opportunity for potential salary progression through appraisal
• Benefits including season ticket loan, pension scheme and life assurance
• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities
• Continuous training and career development via PXL our dedicated learning management system
• Access to a 24/7 Employee Assistance programme including telephone and online access

About Phoenix

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future.

We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional wellbeing. We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency.

We encourage and welcome applications from people of all backgrounds and believe it is important to include people with lived experience to ensure the needs of the people we support are represented. We are committed to creating an inclusive working environment where everyone is free to be themselves and we ensure equity of opportunity.

This role will be working in a women’s-only residential service specialising in providing safe therapeutic environments for those who have experienced multiple disadvantage and those who have experienced past trauma. Therefore there is an Operational Requirement for this role to be fulfilled by a female (determined compliant under ACAS guidelines for recruiting applicants with a protected characteristic to do a certain job).^[1]

[1] Using protected characteristics in recruitment: Recruitment: hiring someone – Acas