Jobs tagged "TN"

1. Type

   Part-Time

   Job

   Sales Advisor (Part-Time), Edgehill

   

   

   Sales Advisor (Part-Time), Edgehill

   Part-Time

   
   

   Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. In supporting our retail locations across the country (and Canada!), Advisors have a direct, immediate impact on the success of Warby Parker through customer interactions, process ideation and improvement, and various special projects. We've grown to who we are today thanks in no small part to them! In this role, you'll get to show folks firsthand what Warby Parker is all about while making glasses shopping a goosebump-inducing experience. Sound cool? Read on! What you'll do:

   • Communicate Warby Parker's values and brand philosophy on the sales floor
   • Delight customers through nothing-but-wonderful service
   • Demonstrate unparalleled product knowledge and offer exceptional style advice
   • Dream up ways to reinvent retail and the glasses-shopping experience
   • Anticipate the needs of your team and customers alike, and be at the ready to lend a hand
   • Help foster an inclusive culture by treating customers and colleagues with respect

   Who you are:

   • Excited to work and learn at a fast-paced, high-growth company
   • Backed by customer-facing experience in a service-minded environment
   • A proactive, adaptable problem-solver who reacts quickly in unexpected situations
   • A positive team player who leads by example
   • Able to effectively communicate with a variety of people
   • Organized, attentive, and detail-oriented
   • An energetic self-starter with an entrepreneurial spirit
   • Interested in fashion and technology
   • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   26 Feb 2021

2. Type

   Full-Time

   Job

   Junior IT Support Engineer (Nashville)

   

   

   Junior IT Support Engineer (Nashville)

   Full-Time

   
   

   Warby Parker is on the lookout for a driven Junior Support Engineer to join our Technology Services team. Our proactive team is all about identifying the root cause of Help Desk requests and implementing solutions that are easy for people throughout the company to implement themselves—and we’ve seen great success. As Warby Parker has grown, our incoming ticket count has decreased year over year. If you’ve got the technological know-how to help us keep things rolling, read on! What you’ll do:

   • Answer, resolve, or escalate all requests that appear in our Retail and Corporate Help Desk ticket queue
   • Take on non-ticket related tasks, such as new-hire account provisioning and hardware preparation and collection
   • Reduce incoming ticket volume by collaborating on a variety of projects to resolve issues quickly and effectively (e.g., stocking our self-service hardware shelf, writing how-to articles)
   • Participate in a seven-day on-call rotation for after-hours support

   Who you are:

   • Backed by 1+ year of Help Desk support experience, preferably in a large enterprise environment with many remote users
   • Capable of supporting and troubleshooting iOS, macOS, Chrome OS, and Windows devices
   • Familiar with basic network protocols and troubleshooting
   • An excellent communicator who’s confident providing remote assistance over the phone, via chat, or through tickets
   • Familiar with the latest troubleshooting techniques, as well as A/V fundamentals
   • A proactive, resilient problem solver and multitasker
   • Passionate about technology
   • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Extra credit:

   • Familiarity with Jamf Pro
   • Experience managing G Suite Enterprise
   • A working knowledge of Active Directory

     About us:

   Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We accomplish this by reimagining everything that a company and industry can be. We’ve proven that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy and innovation to consistently surpass customer expectations. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes. At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be. We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we’re all about, and our annual Impact Report and Racial Equity Strategy lay out how we’re sticking to these values.   Some benefits and perks of working at Warby Parker:

   • Health, vision, and dental insurance
   • Flexible “My Time” vacation policy
   • Retirement savings plan with a company match
   • Parental leave (non-birthing parents included)
   • Cell phone plan reimbursement
   • Free eyewear, plus discounts for friends and family
   • And more—just ask!

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   25 Feb 2021

3. Type

   Full-Time

   Job

   IT Support Engineer (Nashville)

   

   

   IT Support Engineer (Nashville)

   Full-Time

   
   

   Warby Parker is on the lookout for a Support Engineer to join our proactive Technology Services team. Our team is all about figuring out where the root cause of a Help Desk request lies and implementing a solution that will allow people to self-solve in the future. And we’ve seen success; as our company has grown, our incoming ticket count has actually decreased year over year. We’re looking for someone with the technological savvy to help us keep up this record and engineer even smarter solutions. Sound like you? Read on! What you’ll do:

   • Manage, troubleshoot, resolve, and escalate requests to maintain high SLAs for resolution and response time
   • Communicate complex technologies and systems in the form of notes, manuals, and walkthroughs for users with a range of technical experience
   • Use ticket trends to conceptualize and implement solutions that decrease the total number of incoming support tickets
   • Work cross-functionally to understand other teams’ needs and collaborate with key stakeholders to engineer tools to meet those needs
   • Think big picture when it comes to supporting roughly 2,000 iOS, 600 macOS, 1,100 ChromeOS, and 100 Windows devices (most of which are remote)
   • Exhibit thoughtfulness, confidence and know-how when deploying a solution at all endpoints in a short period of time
   • Efficiently manage time to balance day-to-day tasks with long-term projects
   • Initiate project inception research and testing, and then connect with peers and senior team members to conceptualize and review your work
   • Participate in a seven-day on-call rotation for after-hours support

   Who you are:

   • Backed by 3–5 years experience as a Technical Support Engineer, Desktop Support Engineer, IT Help Desk Technician, or in a similar role
   • Proficient in Jamf Pro and G Suite management
   • Someone with hands-on experience with Windows, Linux, macOS, and ChromeOS environments
   • Able to diagnose and troubleshoot basic technical and networking issues using industry-standard tactics and methodologies
   • Highly knowledgeable about computer systems, mobile devices, and other tech devices
   • A clear, coherent communicator who can provide step-by-step technical help, both written and verbal
   • A motivated team player who is eager to work cross-functionally
   • Comfortable with Bash, Python, JavaScript, and database languages
   • A resilient problem-solver who can fail gracefully and recover quickly
   • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Extra credit:

   • Proficient in Windows management (specifically AD, MDM, GPOs management)
   • Certified in Cisco, Jamf, G Suite, and Microsoft
   • Knowledgeable of network protocols, including DNS, RADIUS, DHCP, OSPF, DMVPN, L2TP, IPSec, VPN, TCP/IP

     About us:

   Warby Parker was founded with a mission: to inspire and impact the world with vision, purpose, and style. We accomplish this by reimagining everything that a company and industry can be. We’ve proven that a business can scale, be profitable, and do good in the world—without charging a premium for it. And we’ve learned that it takes creativity, empathy and innovation to consistently surpass customer expectations. Since the day we launched in 2010, we’ve pioneered ideas, designed products, and developed technologies that help people see. We offer everything our customers need for happier eyes at a price that leaves them with money in their pockets, from designer-quality glasses and contacts to eye exams and vision tests. Ultimately, we believe in vision for all, which is why for every pair of glasses or sunglasses we sell, a pair of glasses is distributed to someone in need through our Buy a Pair, Give a Pair program. Over eight million pairs of glasses have been distributed in over 50 countries; that means eight million people now have the glasses they need to learn, work, and achieve better economic outcomes. At Warby Parker, you can look forward to company outings and events, volunteering and learning opportunities, and just great company filled with curious, kind folks. Dreaming up and sharing ideas aren’t responsibilities reserved for certain teams or leaders; the challenge (a really fun one) of innovation is on all of our shoulders. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community and belonging keeps us excited to walk through the door every day, wherever that door may be. We're driven to continue building a workplace, based on inclusive behaviors and equitable systems, where all employees can bring their authentic selves, feel engaged, and share their perspectives as a valued member of Team Warby. Transparency is what we’re all about, and our annual Impact Report and Racial Equity Strategy lay out how we’re sticking to these values.   Some benefits and perks of working at Warby Parker:

   • Health, vision, and dental insurance
   • Flexible “My Time” vacation policy
   • Retirement savings plan with a company match
   • Parental leave (non-birthing parents included)
   • Cell phone plan reimbursement
   • Free eyewear, plus discounts for friends and family
   • And more—just ask!

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   25 Feb 2021

4. Type

   Part-Time

   Job

   Order Processing Associate Part-time (Remote, based in Nashville)

   

   

   Order Processing Associate Part-time (Remote, based in Nashville)

   Part-Time

   
   

   This is a part-time remote position based in Nashville, TN, and pays $11.50/hr. At Warby Parker, we strive to deliver extraordinary eyewear shopping and ownership experiences. We're on the lookout for a part-time Order Processing Associate who will directly impact our success by ensuring customer orders are processed seamlessly on a daily basis. In this role, you'll be exposed to a slew of functional areas while helping our growing business grow even faster. Sound cool? Read on! What you'll do:

   • Master our internal management system to quickly and efficiently process customer orders
   • Reach out to eye doctors to obtain and verify optical prescriptions
   • Interact with customers via email to clarify or obtain any missing order information
   • Use internal communication software to work with your teammates, management, and other departments
   • Recognize even the smallest trends and pain points and dream up solutions to improve our customers' experience
   • Support our Customer Experience team in providing "knock your socks off" customer service

   Who you are:

   • A self-starter who takes ownership of (and pride in) your work
   • A creative and innovative problem solver who continually thinks outside the box
   • A sensitive and skillful communicator (both online and offline!) who can adapt your tone and communication style depending on your audience
   • Eager to learn new technology systems and procedures
   • Can juggle many tasks at once while remaining extremely organized and attentive to detail
   • Highly proficient in navigating multiple tabs and windows (keyboard shortcuts are the secret to your success!)
   • Able to stay energized and motivated in a high-volume work environment with limited supervision
   • Excited to represent Warby Parker!
   • Not on the Officer of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Requirements

   • Able to attend a virtual, one-week onboarding (while the job is fully remote, you must reside in the greater Nashville area)
   • Have a quiet work space with minimal noise (think home office) in which you'll work your shifts
   • Able to work 20–29 hours per week
   • Available to work evenings and weekends, including during the holiday season
   • Have reliable high-speed internet connection with access to your router—we'll provide a laptop and all necessary equipment!

   Extra Credit:

   • Administrative/data entry experience
   • Customer service experience
   • Experience working from home

   About us: Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in-house, we’re able to offer top-quality glasses and sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price. Since starting out in 2010, we’ve set up headquarters in New York City and Nashville, built our own optical lab, and opened retail locations all around the U.S. and Canada. As we grow, we’re committed to proving that businesses can scale and be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in need. Of course, all work and no play makes a dull workplace, and no one likes a dull workplace. As an employee at Warby Parker, you can look forward to company outings, volunteering opportunities, and other brain- (or taste-bud-) stimulating diversions. It also doesn’t hurt that our team is just great company. Some benefits and perks of working at Warby Parker:

   • Retirement savings plan with a company match
   • Annual eye exam
   • Free eyewear, plus discounts for friends and family
   • Monthly Tech stipend
   • Company wide outings!
   • And more (just ask!)

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   25 Feb 2021

5. Type

   Full-Time

   Job

   Customer Experience Optician, Full-Time (Based in Nashville)

   

   

   Customer Experience Optician, Full-Time (Based in Nashville)

   Full-Time

   
   

   We're on the lookout for a talented Customer Experience Optician to help Warby Parker shoppers and customers with expertise, friendliness, and honesty. Our opticians strive to make shopping for and owning glasses full of goosebump-inducing delight. In this position, you'll play a key role in making that possible by educating and informing our customers so they feel confident throughout their glasses journey. Sound cool? Read on! What you’ll do: 

   • Conduct prescription troubleshooting with customers over the phone and via video chat
   • Recommend frames and lenses over the phone and email to customers inquiring about fit and prescription compatibility
   • Act as a resource for our Customer Experience team on all prescription-related issues
   • Support the Lab Outreach team with prescription-related issues
   • Assist with prescription training during team members’ onboarding

   Who you are: 

   • A seasoned optician with 2+ years of optical experience
   • ABO-certified
   • Extremely detail-oriented and a master time manager
   • Dedicated to making people happy (both customers and fellow team members)
   • A self-starter with energy to spare
   • Cool under pressure
   • Capable of juggling a range of responsibilities, including multiple concurrent assignments (no literal juggling required!)
   • Not on the Officer of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Extra credit:

   • A TN Ophthalmic Dispensing license

   About us: Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in-house, we’re able to offer top-quality glasses and sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price. Since starting out in 2010, we’ve set up headquarters in New York City and Nashville, built our own optical lab, and opened retail locations all around the U.S. and Canada. As we grow, we’re committed to proving that businesses can scale and be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in need—to date, that’s over five million pairs. Of course, all work and no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering and learning opportunities, and just great company. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people. Some benefits and perks of working at Warby Parker:

   • Health, vision, and dental insurance
   • Flexible “My Time” vacation policy
   • Retirement savings plan with a company match
   • Parental leave (non-birthing parents included)
   • Cell phone plan reimbursement
   • A health-and-wellness stipend
   • Free eyewear (plus discounts for friends and family)
   • And more (just ask!)

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   25 Feb 2021

6. Type

   Part-Time

   Job

   Customer Experience Advisor (Part-Time) (Remote, based in Nashville)

   

   

   Customer Experience Advisor (Part-Time) (Remote, based in Nashville)

   Part-Time

   
   

   Warby Parker is searching for a remote full-time Customer Experience Advisor to help us provide unparalleled support to customers over the phone and email. As a member of our CX team, you'll represent the Warby Parker brand and strive to create extraordinary vision care experiences. With every call and email, you’ll have the chance to make our shoppers happier—and their days better—than before. Ready to get started? Read on! This is a part-time remote position based in Nashville, TN and pays $15.25/hr. What you'll do:

   • Deliver customer service of the highest quality over the phone and email
   • Become an expert in Warby Parker's internal management system to efficiently process sales orders and maintain customer relationships
   • Use our communication software to interact with your teammates, management, and other departments
   • Be on the lookout for ways to improve each customer’s experience
   • Approach your day-to-day work with a reformer’s mindset and make suggestions of how we can do better together

   Who you are:

   • A self-starter who takes ownership of (and pride in) your work
   • A creative and innovative problem solver who thinks outside the box
   • A sensitive and skillful communicator (both online and offline!) who can adapt your tone and communication style depending on your audience
   • Eager to learn new technology systems and procedures
   • A master multitasker who’s extremely organized and attentive to detail
   • Highly proficient in navigating multiple tabs and windows (keyboard shortcuts are the secret to your success!)
   • Able to stay energized and motivated in a high-volume work environment with limited supervision
   • Excited to represent Warby Parker and build strong customer relationships

   Requirements: 

   • Able to attend a virtual three week onboarding. Warby Parker will provide the equipment necessary to attend prior to starting.
   • Have a quiet work space with minimal noise (i.e., home office) in which you'll fulfill your shifts
   • Able to work 20–29 hours per week. We're available for our customers every day, 8 a.m.–9 p.m. CT.
   • Available evenings and weekends, including during the holiday season
   • Have reliable high-speed internet connection with access to your router—a laptop and all necessary equipment will be provided!
   • Not on the Office of Inspector General’s List of Excluded Individuals/Entities (LEIE)

   Extra Credit:

   • Up to 2 years customer service experience
   • Experience working from home

   About us: Warby Parker was founded with a lofty objective: to offer designer eyewear at a revolutionary price while leading the way for socially conscious businesses. By circumventing traditional channels and designing our frames in-house, we’re able to offer top-quality glasses and sunglasses (plus an uncommonly delightful shopping experience) at a fraction of the traditional going price. Since starting out in 2010, we’ve set up headquarters in New York City and Nashville, built our own optical lab, and opened retail locations all around the U.S. and Canada. As we grow, we’re committed to proving that businesses can scale and be profitable while doing good in the world. For every pair of glasses we sell, a pair is distributed to someone in need—to date, that’s over five million pairs. Of course, all work and no play makes a dull workplace. Who likes that? At Warby Parker, you can look forward to company outings, volunteering and learning opportunities, and just great company. Teammates can also connect around common interests, backgrounds, and identities, no matter their home base, through our various employee resource groups. (We’re happy to say that the Human Rights Campaign has named us a Best Place to Work for LGBTQ+ employees!) That sense of community keeps us excited to walk through the door every day. Good work, good people.

   Location: NashvilleTennessee, United States

    

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   25 Feb 2021

7. Type

   Part-Time

   Job

   Order Processing Associate (Part-Time), Nashville

   

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   21 Nov 2020

8. Type

   Part-Time

   Job

   Customer Experience Part-Time Advisor (Remote, based in Nashville)

   

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   21 Nov 2020

9. Type

   Full-Time

   Job

   Customer Experience Advisor, Nashville

   

   Warby Parker – Posted by Warby Parker

   Location

   NashvilleTennessee, United States

   Date Posted

   21 Nov 2020

10. Type

    Full-Time

    Job

    Customer Experience Optician, Full-Time

    

    Warby Parker – Posted by Warby Parker

    Location

    NashvilleTennessee, United States

    Date Posted

    19 Nov 2020

11. Type

    Full-Time

    Job

    IT Support Engineer (Nashville)

    

    Warby Parker – Posted by Warby Parker

    Location

    NashvilleTennessee, United States

    Date Posted

    9 Nov 2020

12. Type

    Full-Time

    Job

    Junior IT Support Engineer (Nashville)

    

    Warby Parker – Posted by Warby Parker

    Location

    NashvilleTennessee, United States

    Date Posted

    9 Nov 2020