Featured Jobs

1. Type

   Full-Time

   Job

   DCPG Customer Service Representative

   

   

   DCPG Customer Service Representative

   
   

   Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.

   Location: CincinnatiOhio, United States

    

   RecruitDQ – Posted by RecruitDQ

   Location

   CincinnatiOhio, United States

   Date Posted

   11 Nov 2019

Jobs tagged "Tech"

1. Type

   Full-Time

   Job

   Distributed Data Director

   

   Pete for America – Posted by mmahoney

   Location

   South BendIndiana, United States

   Date Posted

   12 Sep 2019

2. Type

   Full-Time

   Job

   Strategic Partnerships Associate

   

   hillary@ffwd.org – Posted by hillary@ffwd.org

   Location

   Anywhere

   Date Posted

   10 Jul 2019

3. Type

   Full-Time

   Job

   Manager, Marketing & Media

   

   TopLevelDesign – Posted by TopLevelDesign

   Location

   PortlandOregon, United States

   Date Posted

   15 May 2019

4. Type

   Full-Time

   Job

   Senior Software Engineer Instructure – Posted by hannah-instructure

   Location

   Anywhere

   Date Posted

   13 Mar 2019