Job Description

Salary

£22,100 – £26,000 per annum (plus benefits)

Job description

As Business Manager you will be responsible for Managing and delivering the day-to-day provision of business support services to organisations or geographic areas. You will work with a range of stakeholders both internally to Defence, Equipment and Support (DE&S) and Submarine Delivery Agency (SDA), the wider MOD and external customers and companies. You will be responsible for researching and analysing information, making recommendations and developing plans of action to enhance the corporate delivery across the business and be tasked with complex problems which may need regulatory / policy awareness and dictate the correct resolution.

You’ll be enjoying a varied role, supporting senior Business Managers with change implementation and with the delivery of various business activities, and managing internal and external queries. You’ll also be supporting in the production of business cases and reports, and the analysis of corporate reporting and management information. Your role may involve the management of a small team, with responsibility for their delivery and the provision of coaching where appropriate.

To be found successful you must demonstrate the following essential criteria:

• Strong analytical skills
• Experience working with both external and internal stakeholders
• Evidence of being proactive
• Experience of building relationships

Responsibilities

• Support senior Business Managers with change implementation including liaising with other areas of the business to coordinate business change implementation activities
  • Assist in engaging with stakeholders and other functions within their area of responsibility and relevant third parties to support the delivery of business services throughout their area of responsibility
  • Support in the production of a variety of documentation, including business cases, reports and clearance documentation
  • Analyse corporate reporting and management information, acting on key findings within
  • Manage internal and external queries on various issues (e.g. accommodation issues) by providing advice and assistance where required. Escalate more complex issues to senior staff to ensure they are resolved
  • Manage a small administrative team, providing coaching and developmental dialogue where appropriate
  • Work in a small team responsible for the delivery of certain business support services within their area of responsibility, to meet agreed catalogue of services at agreed customer service standards

  What you will be assessed against

  To be found successful you must demonstrate the following essentialcriteria:

  • Experience of working in business support.

  It would benefit your application should you be able to demonstrate the following desirablecriteria:

  • Associate Membership of IAM highly desirable and working towards full membership of IAM
  • Experience working in a large complex organisation aiding your grasping of the MOD and the culture associated with a large defence organisation
  • NVQ Level 4 Diploma in Business Administration and Management or equivalent qualification

  If you are invited to an interview, you will be assessed against the following technical competencies:

  • Customer Service
  • Problem Solving

  If you are invited to an interview, you will be assessed against the following behaviours:

  • Delivering at pace
  • Making effective decisions

  What’s in it for you?

  You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more.

  Find out more about what we offer by clicking here or by using ‘The Little Book of Big Benefits’ booklet PDF at the bottom of this page.

  Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers.

  About your team

  Corporate Services Group (CSG) is pivotal in enabling effective business operations. We are a professional body of people who undertake a diverse range of challenging activities which are integral to Defence procurement and support. CSG are represented in every area of the organisation enabling the successes of DE&S.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Bicester, business, DE&S, Defence, and manager. Salaries: 20,000 - 40,000.

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