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25 Aug 2020

Full-Time SDA Technical Through Life Support Manager

Defence Equipment and Support – Posted by Defence Equipment and Support Barrow-in-Furness, England, United Kingdom

Job Description

Salary

£35,700 – £42,000 per annum (plus benefits).

Summary

The Submarine Delivery Agency (SDA) is an Executive Agency of the Ministry of Defence responsible for the procurement, in service support and disposal of the UK’s nuclear submarines. Our work is of unparalleled strategic importance nationally and internationally, ensuring the security of the UK’s continuous at-sea nuclear deterrent, and delivering the most technically complex programmes in Defence. We employ over 1500 people and have an annual spend of c. £3.5 billion.

Job description

Are you a highly capable, credible individual with the requisite gravitas to build positive and engaged relationships in a complex and ever-evolving environment? The Integrated Logistics (iLog) Function has an opportunity for a high performing Technical Through Life Support (TTLS) Manager in the Submarine Delivery Agency (SDA) at the Professional II Level.

This role will manage the key activities of the platform and equipment used by the SDA for the Astute build programme, including the planning, delivery and operation of in-service support, equipment modifications and resolution of design and maintenance issues during the manufacture stage.

In this role you will be required to provide advice on the delivery of strategic planning and support arrangements relating to the technical elements of equipment support and logistics services. This includes planning, delivery, obsolescence and cross Boat technical issues of in-build support, equipment, understanding of build procedures and resolution of in build obsolescence issues. To be successful you will need to know about the application and management of Integrated Logistics Support (ILS) principles to Defence equipment at the Manufacture stage. You will be working and influencing many key stakeholders including build and in-service Project and Operations Mangers, Supply Chain, Engineering colleagues both inside and outside the SDA.

Examples of typical activities / responsibilities of the role include:

• Managing obsolescence across the in-build process;
• Understanding the impact of any cross-Boat issues to the platforms and tailoring the process appropriately;
• Ensuring that appropriate controls are in place and that any resolution processes are compliant with the governance process;
• Ensuring that any changes to the TLS documentation as a result of resolution strategies are communicated effectively to the relevant teams;
• Provide planning, delivery and operation of in-service support;

Responsibilities

In this role you will be required to provide advice on the delivery of strategic planning and support arrangements relating to the technical elements of equipment support and logistics services. This includes planning, delivery, obsolescence and cross Boat technical issues of in-build support, equipment, understanding of build procedures and resolution of in build obsolescence issues. To be successful you will need to know about the application and management of ILS principles to Defence equipment at the Manufacture stage. You will be working and influencing many key stakeholders including build and in-service Project and Operations Mangers, Supply Chain, Engineering colleagues both inside and outside the SDA.

Working with Project, Engineering and other key stakeholders in:

• Supporting Build Boat Project Managers;
• Responding to requests for current, relevant and accurate logistic data;
• Providing the relevant documentation and analysis to be fed in to the Support Solution Strategy, Plans and Schedules;
• Developing different options for support solutions;
• Providing input to the supportability working groups with the Project Team, User and Contractor to address obsolescence and cross boat issues;
• Providing support to Project Teams and In-service for all analysis and modelling activities including inventory and supply chain;
• Responsibility for creating and maintaining an analysis/modelling capability to meet the needs of Project Teams pan-defence;
• Design and Development (D&D) Management and member of the joint D&D team;
• Monitoring, classifying and control of rework;
• Ability to engage with stakeholders to identify subject specific milestones and tasks to achieve Logistic Support Date effectively;
• Provision of ILS specialist advice with a focus on obsolescence; such as training, ranging and scaling;
• Ability to interpret management information, provide valuable business insight and work alongside senior colleagues to help shape the TTLS strategy and policy within their role area;
• Liaising and negotiating with stakeholders to ensure all supportability issues meet the requirements;
• Attending appropriate working groups to ensure alignment across teams e.g. Project Team, user and contractors to address obsolescence, training, supply, support and other ILS elements;

The position is highly suited to applicants with former military service experience or from a similar industry background.

Please note that you may be considered for similar positions or a position at the level below the advertised role. You may also be put on a reserve list.

Due to security requirements this post is reserved for Sole UK Nationals only.

What you will be assessed against

To be found successful you must demonstrate the following essential criteria:

• Experience of working within at least one of the following fields: Engineering, ILS, Supportability Engineering or Technical Operations Management;
• Significant management experience of developing and guiding teams in delivery product support, equipment support solutions and/or optimisation of product performance;
• Stakeholder management expertise;
• Working knowledge of relevant TTLS systems and tools which support the delivery of advice to the rest of the business on the subject matter area;
• Attainment of both the internal MOD TTLS Practitioner Skills Certificate and the TTLS Expert Skills Certificate is mandatory within 12 months of taking up role;

It would benefit your application should you be able to demonstrate the following desirable criteria:

• Ability to develop, improve and adapt the tools techniques and processes to fit the requirements of the team and the business.
• Ability to engage with stakeholders across the business to support the delivery of TTLS strategy, policies and processes in their specialist area.

If you are invited to an interview, you will be assessed against the following technical competencies:

• Enhancing Service Support Systems –
• The ability to measure, control, manage and identify improvements to service support to the iLog function;
• Understands the importance of analysing, controlling and managing data and uses insights from data analysis to provide appropriate support to the business;
• Prioritises the most critical issues when faced with complex problems by clarifying understanding of the problem and considering stakeholder’s expectations to seek the best option from the data available;
• Manages risks and cost drivers impacting DE&S strategic support priorities;
• Makes and encourages evidence based decision making by challenging high risk support options;
• Foresees potential positive and negative impacts of support data and acts accordingly to manage opportunities/risks;
• Collates and presents reasonable assumptions from a wide range of incomplete and complex data sets;
• Analyses and evaluates data from multiple sources to identify support options, risks or opportunities so that well-reasoned responses can be taken.

• Making Evidence Based Decisions –
• The capability to select analyse and understand appropriate sources of information to inform decisions and actions;
• Identifies and implements appropriate processes and procedures to monitor support contracts and to check deliverables can be achieved;
• Analyses a broad range of relevant and credible information sources that can be applied in support decisions;
• Invites challenge and, where appropriate, engages with others in information gathering and data analysis to present support recommendations;
• Understands and applies data analysis techniques to a wide range of data to identify costs benefits, risks, trends and potential support options;
• Recognises situations in which an escalation or delegated support decision is appropriate.

If you are invited to an interview, you will be assessed against the following behaviours:

• Delivering at pace
• Making effective decisions

What’s in it for you?

You will receive a generous benefits package including market leading employer pension contributions of around 21% of your salary (not including any personal contribution), annual bonuses, a flexible working pattern to fit you where possible, 25 days holiday +1 additional day every year you work up to 30 days with opportunity for movement and promotion. Some of our sites include an onsite gym, onsite restaurants, cafes and much more.

Find out more about what we offer by clicking here

Applicants should be aware that any move across the Civil Service may have implications on an employee’s ability to carry on claiming childcare vouchers.

About your team

The Integrated Logistics (iLog) Function is the integrating Function for Support within DE&S & SDA, responsible for the development, management and delivery of in-service support for our front-line command customers. The iLog Function consists of around 2,900 personnel, both civil servants and military, and with a wide range of disciplines ranging from operations management and supply chain management, technical through-life support and logistics delivery, to modelling and analysis and internal continuous improvement consultancy services.

Please click the link below to apply by creating an account and upload your details.

Benefits

Please find ‘The Little Book of Big Benefits’ here

This role offers successful applicants the following:
External Applicants: First Appointment Expenses up to a limit of £8,000
Internal Applicants: Internal candidates will be eligible for full relocation expenses

Things you need to know

Security

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

People working with government assets must complete basic personnel security standard checks.

Selection process details

Simply click on the apply button to create an account and upload your CV which clearly demonstrates the following areas (which you will be assessed against):

• Key Achievements
• Relevant Experience
• Applied Knowledge and Skills

For additional guidance on writing a CV for SDA, please click here

Firstly we’ll check that you meet the essential criteria that are listed for the role. If you do, we’ll then carry out a more detailed review of your CV to see if your qualifications and experience are a good match for the role(s).

If you’re successful, we’ll invite you to an interview so you can meet us, discuss your Key Achievements, Relevant Experience and Applied knowledge & Skills. In addition to the above, you’ll also be assessed against a technical competence and the listed behaviours, aligned to ourDE&S & SDA Behaviours which can be found attached at the bottom of the page.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

Open to UK nationals only.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

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How to Apply

Apply before 11:55 pm on 13th September 2020 Follow link to apply Please click here to apply

Job Types: Full-Time. Job Tags: Cumbria, Defence, manager, SDA, and Technical Through Life Support. Salaries: 20,000 - 40,000.

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