Community Health Worker – Social Care Network

Are you passionate about supporting Family and Community population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated part time Community Health Worker to join the Social Care Network Program. The is a temporary position until 3/31/27.

• Wage: $28/ hour
• Schedule:  Monday- Friday 9AM-5PM
• Location: 175 Fulton Ave 4th Floor in Hempstead, NY, 11550

What drives the core purpose of this job:

The Community Health Worker conducts outreach in order to engage individuals both within the organization and within the community for the purpose of assessing their qualifications for enrollment into the Social Care Network (SCN). They are responsible for conducting screenings, eligibility assessments, and referrals to appropriate services. They are also responsible for promoting the program at various events, both virtual and in person.  

What are the key responsibilities:

1. Engage individuals eligible for services through the Social Care Network through various methods (phone, face to face, etc.) in order to enroll them into the program.
2. Conduct outreach to Medicaid populations residing in Nassau and Suffolk counties and utilize a standardized screening tool to assess their health-related social needs for the SCN.  Conduct progressive outreach attempts for all potential clients at a minimum on a weekly basis. 
3. Assess client eligibility for a range of services through the SCN and connect them to any health-related social needs services they qualify for.
4. Maintain all necessary documentation in the Electronic Health Record (EHR) in a timely manner.
5. Work collaboratively with Division Director and other team members regarding any client needs.
6. Participate in supervision to address concerns/issues and improve skill development.
7. Participate in network partner engagement meetings, staff meetings, and planning meetings, among others.
8. Travel to Nassau and Suffolk and participate in community events to promote the program to potential eligible clients.
9. Develop and maintain an in-depth knowledge and understanding of the range of services available throughout the SCN. 
10. Serve as a liaison between participants, healthcare providers, and community-based organizations.
11. Carefully document outreach, screening and all referral information within the SCN platforms.
12. Perform all other relevant duties as determined by Supervision and EAC NETWORK Administration.

Knowledge, Skills & Abilities Required:

1. Associate’s Degree in the human services field or equivalent plus one year of related experience required. 
2. Must have professional appearance, excellent organizational and time management skills, strong communication and public speaking skills and the ability to work independently.
3. Must have valid NYS (New York State) Driver’s License and be willing to transport clients to appointments using own vehicle. Must provide proof of valid NYS car insurance and Defensive Driving Certificate within 30 days of hire. Valid registration, inspection and Automobile Insurance Liability of a recommended minimum of 100,000/300,000 will also be evaluated upon hire.
4. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.
5. Must have ability to rapidly navigate workflows within a technology platform. 

What We Offer:

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance, and our generous PTO policy and Summer Fridays ensure you have time to recharge. Our commitment to wellness also earned us the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan, and full-time employees receive a 3% employer contribution after one year of service. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island and New York City, every day.