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21 Aug 2019

Full-Time Membership & Development Associate

Queens Botanical Garden – Posted by hr@queensbotanical.org New York, United States

Job Description

Queens Botanical Garden is an urban oasis where people, plants and cultures are celebrated through inspiring gardens, innovative educational programs, and demonstrations of environmental stewardship.

Queens Botanical Garden (QBG) is a private non-profit cultural institution located on 39 acres of New York City public land in Flushing, New York. Last year (FY18), the Garden served approximately 250,676 visitors, including 32,000 schoolchildren, and 48,215 through outreach efforts offsite. A recently completed visitor survey reveals that 45% of visitors speak a language other than English at home. This fact underscores the importance of the mission and the challenges and opportunities QBG faces daily in creating programs, exhibits and landscapes that serve the needs of people who live in and visit one of the most ethnically diverse counties in the nation. The Garden has committed itself to addressing the complex and everchanging needs of its diverse community and to being the place where people, plants and cultures meet.

About the Membership & Development Associate Position
The Membership & Development Associate assists the Development Department in all ways as it seeks support from institutional sources including government, foundations, and corporations as well as individuals, especially through memberships. Reporting to the Director of Development and working closely with the Executive Director and Assistant Director of Development, the Membership & Development Associate will support the team’s ongoing work of membership and fundraising.

Responsibilities in Membership

  • Manage the membership process including writing and producing membership cards and letters, confirmation and acknowledgement letters; inputting data; pulling batches
  • Coordinate on-site membership registrations and renewals
  • Work with the Admissions team to update the POS (Point of Sale) member information
  • Coordinate Donor Perfect database usage for Membership, Development, and Marketing
    •  Includes management and expansion of QBG’s mailing and email lists
    • Along with Assistant Director of Development, oversees pulling of lists
  • Supervise interns or volunteers
  • Research, recommend, and implement digital strategy for Development and Membership


Responsibilities in Development

  • Provide support for the general operations of the Development Department, including fundraising events, receptions, meetings, correspondence, etc.
  • Identify and research prospective foundation and corporate grants.
  • Write letters of inquiry and acknowledgment letters.
  • Follow all processes and procedures for receiving and recording gifts and updating funder lists.
  • Track all donors and prospects in DonorPerfect, run reports, generate mailing lists.
  • Research new funding prospects and support all efforts to identify, cultivate, and steward new and existing donors.
  • Support institution-wide initiatives as appropriate.
  • Write content for QBG website, newsletters, e-news, as needed.

Knowledge and Skills

  • Proficiency in MS Word and Excel.
  • Knowledge of DonorPerfect or other CRM database preferred.
  • Familiarity with PayPal and WordPress (building forms a plus).
  • Attention to detail.
  • Enthusiasm for meeting deadlines.
  • Inquisitiveness and interest in learning new skills and technology.
  • Strong contributor in a team environment.
  • Keen time management skills.
  • Proficient writing skills: ability to construct clear, articulate, and persuasive letters.
  • Interest in research, writing, and reporting.


  • Bachelor’s degree.
  • Experience working in deadline-driven environments.
  • Able to work well in a team environment, handle multiple assignments, meet deadlines.
  • Willing and able to complete all aspects of the grant process including but not limited to research, writing, tracking grant proposals and funds received, entering data, and performing varied clerical and other work.
  • Willing and able to work occasional evenings and weekends in support of Membership & Development or institutional events as needed.

This is a full-time position.
35 hours per week, onsite.

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How to Apply

CLICK HERE to submit your cover letter and resume via our online applicant portal. Queens Botanical Garden is an Equal Opportunity Employer (EOE). The Garden does not discriminate in its employment practices due to an applicant’s race, ethnicity, religion, color, national origin, age, disability (physical or mental), sex, sexual orientation, gender identity, parental status, marital status, political affiliation, gender expression, mental illness, socioeconomic status or background, neuro(a)typicality, physical appearance, predisposing genetic characteristic, immigration status, or any other legally protected status. Minorities, women, veterans and individuals with disabilities are encouraged to apply. If you need a reasonable accommodation for any part of the application process, please contact Human Resources.

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: botanical gardens, development, Fundraising, grants, and non-profit.

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