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3 Apr 2024

Full-Time Director, Product Management

Groups360 – Posted by Groups360 Brentwood, Tennessee, United States

Job Description


Who we are: Groups360 is a booking engine for meeting space founded in 2014 by former Gaylord Entertainment executives Dave Kloeppel and Kemp Gallineau. Groups360 was created with a singular goal — to empower meeting planners by bringing innovation, transparency, and simplicity to the decades-old problem of booking groups. The company’s technology, GroupSyncTM, enables suppliers to distribute inventory, engage with planners, and optimize group revenue. GroupSync also equips planners to search and shop hotels worldwide and book rooms and space directly, online, or through a simplified RFP process. GroupSync is the first distribution channel to offer online booking for both group hotel rooms and meeting space. Groups360 has offices in Nashville, London, and Singapore.

Our Partners: In 2019, major hospitality players Accor, Hilton, IHG and Marriott, invested a combined $50 million in Groups360 to help fuel instant-booking development. In 2022, the world’s largest alternative asset manager Blackstone Innovations Partners, New York Hedge fund Fir Tree Partners, and property and technology investment firm, Zigg Capital invested a combined $35 million in Groups360 to help drive the industry wide transformation, making group travel simple.

Life at Groups360: Groups360 is an innovative, high-growth company with offices in Nashville, London and Singapore. Groups360 is an equal opportunity employer, and our dedication to promoting diversity, multiculturalism and inclusion is reflected in the foundation of all we do.

Who we’re looking for: The demand for Groups360 products and services is at an all-time high. So, we are looking for ambitious, self-starters who want to impact the $1 trillion meetings and events industry. Successful team members have been those with the desire to be a part of a high- growth team and organization that finds and solves problems individually and as part of a team. If you’re looking to be a part of a fast-paced, highly motivating and rewarding environment at the intersection of hospitality and technology, then your next career starts here!

The role: As Director, Product Management – Planner Plus, you’ll drive a roadmap for Groups360’s corporate-focused workflow and booking products. This position will assist the Senior Vice President, Product Management on the strategy and execution of the product and ensure the product is evolving based on customer inputs and market needs. This is a strategic role that requires strong partnerships with other functions across the company. You’ll partner with the SVP, Product, and other leaders to translate product vision into strategic and technological business decisions. You will present findings, roadmaps, new feature and product ideas, and strategy sessions with senior leadership. You’ll be accountable for metrics ownership to translate strategy into results. Lastly, you’ll align and inspire your team by effectively communicating the strategy and driving the team to success.

What you will do:

  • Perform as a key leader in furthering the Company’s strategy by being responsible for all aspects of the Planner Plus product focused on corporate customers.
  • Provide direction and guidance to development teams, leaders, and customers about the product’s goals, vision, and priorities.
  • Achieve subscriber, transactions, quality, revenue, and profitability goals.
  • Develop and execute the strategic vision and tactical product roadmap; will partner with Marketing, Finance, Sales, Legal, Program Management, UX, Engineering, DevOps, and Support.
  • Establish product and business requirements based on market analysis, business strategy and client feedback.
  • Work closely with business analysis, UI/UX, engineering and QA to ensure requirements are interpreted correctly in detailed design specifications and in the construction of the products.
  • Work closely with strategic external partners and customers to maintain engagement, communicate roadmaps, collect feedback, and ideate on new product direction.
  • Develop business plans, including the product strategy, as well as financial and transaction-based forecasts.
  • Collaborate with our marketing and sales teams on the creation of a product-specific marketing and sales strategy.
  • Prioritize requirements including defining benefits and impacts of releases across the organization and clients.
  • Assist with post-deploy validation of features, enhancements, and bug fixes.

Education and experience:

  • Bachelor’s degree in business, engineering or a related field required.
  • 5+ years of experience in software Product Management with most of the experience in leadership roles.
  • 3+ years of experience building and managing product teams.
  • 3+ years of experience presenting to senior leadership.
  • Familiarity with Jira, Confluence, Lucidchart and other workflow optimization tools.
  • Corporate Event/Meeting Planning experience a plus.

Additional eligibility qualifications:

  • Exceptional verbal, written and group communication and presentation skills.
  • Excellent organizational & analytical skills and ability to multi-task in a fast-paced environment.
  • Innovative, problem-solving, and strategic thinking.
  • Must be able to follow through on a project to a successful conclusion with a minimum of supervision. Must be able to identify and enlist the support of other employees as needed.
  • Results-driven and execution-oriented personality, ready to take ownership and get results.
  • Strong empathy for customers and a passion for revenue and growth.
  • Other qualifications as required.

Core Business Hours: 8:00 a.m. to 5:00 p.m. M-F. Hybrid; these hours may vary depending upon your position and work requirements.

Status:  Full-Time, Exempt

Location: Brentwood, TN, HYBRID (3 days in-office, 2 days remote)

(Company will not sponsor C2C or Work-related Visas)

Groups360 is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.


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Job Categories: LGBT. Job Types: Full-Time. Salaries: Not Disclosed.

Job expires in 75 days.

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