Department: Client Services (CS)
Reports to: Manager of the Clinical Program
Start Date: December 2023/January 2024
The New York City Anti-Violence Project (AVP) is excited to welcome a new member to our team! We are looking to add a radical clinician to our Client Services department. The Clinician will provide direct services, including individual and group counseling, advocacy, referrals, and accompaniment, and crisis counseling services as well as immediate crisis support for AVP’s 24-hour English/Spanish hotline.
AVP empowers lesbian, gay, bisexual, transgender, queer (LGBTQ), and HIV-affected communities and allies to end all forms of violence through organizing and education and supports survivors through counseling and advocacy. We were one of the first LGBTQ anti-violence organizations in the country and are a national leader in the anti-violence movement.
The ideal person for the job has experience providing direct clinical and advocacy services to survivors of violence and has a working knowledge of mainstream domestic and sexual violence services systems, including community-based organizations and the civil and criminal legal system. A commitment to ending violence within and against LGBTQ and HIV-affected communities is a must. Candidates who are proficient in both written and spoken Spanish are strongly encouraged to apply.
- Be able to talk about their experience supporting people who identify as LGBTQ, people living with HIV, people of color, immigrants, low-income people, and survivors of violence;
- Be comfortable and confident working in a multi-disciplinary, direct service / crisis management setting; and
- Have the capacity to set effective boundaries and honor confidentiality.
- Have a MSW degree and be LMSW-eligible or have a related degree and license such as MHC or MFT. A degree is strongly preferred.
This position offers the opportunity to work in an organization that:
- Is committed to providing strong supervisory support and professional development opportunities for all, including candidates pursuing a LCSW;
- Values collaboration and creativity in our passionate team;
- Centers the work on those most impacted by violence, working to find community-based and community-led solutions using a trauma informed and anti-oppressive framework.
DUTIES AND RESPONSIBILITIES
Direct Services to Clients
- Provide crisis intervention services and conduct intake assessments for in-coming hotline calls and/or walk-ins.
- Provide ongoing services, including, but not limited to:
- individual and/or group counseling;
- advocacy and accompaniment, supporting clients’ access to support and services, through helping them overcome barriers, including those rooted in institutionalized discrimination, bias, and violence;
- follow-up contacts;
- information and referrals.
- Assist clients in filing for NYS Office of Victims Services compensation.
- Provide hotline coverage during office hours, as well as back-up services to volunteer hotline counselors overnight and after-office hours, on a rotating basis with other staff.
- Participate in the design, development, planning, implementation, facilitation and evaluation of support groups.
- Coordinate with the Community Organizing and Public Advocacy (COPA) Department in conducting outreach, community education, and professional training around intersecting forms of violence within and against LGBTQ and HIV-affected communities across New York City.
- Coordinate with AVP’s Legal Department to provide clients with integrated social and legal services.
- Other Duties as Directed by Supervisor
- Support development of expanded client services programming at AVP.
- Participate in weekly supervision, client services department meetings, trainings, and clinical case conference meetings.
- Participate in agency-wide full-staff meetings and discussions and in Anti-Oppression Working Groups.
- Participate in in-service training and external training/seminars as appropriate
- Assist with and attend AVP signature events, including AVP’s annual Courage Awards Gala and various Pride events.
- Enter all data accurately and in a timely manner.
- Maintain confidentiality and other appropriate boundaries and expectations, including abiding by HIPAA.
- Communicate clearly and directly on all platforms utilized by AVP, e.g., Microsoft Teams, Vonage phone system, email, etc.
- Report to the Manager of Clinical Programs.
- Work closely with other Client Service Department staff, collaborating on cases and programs.
- Work closely with staff in the COPA and Legal Departments collaborating on cases and cross-departmental training and programs.
SALARY & BENEFITS
Salary non-exempt position with a salary range of $55,000 – $59,000. Applicants who use more than one language at work are eligible to receive a $1,500 salary enhancement in addition to their base salary.
Competitive benefits package and a dynamic work environment,generous sick time, medical, dental, vision, life, paid family leave, and disability insurance, 403(b) retirement investment plan (employee contribution only), flexible spending accounts for medical and transit costs, pooled sick leave, and hybrid work options.
Hours are generally 10am – 6pm, Monday through Thursday and 10-2pm on Fridays, and this position requires work overnight and/or the weekend to support AVP’s 24-hour hotline on a rotational basis. This position is based in the AVP office in Lower Manhattan and will require a hybrid of both remote and in-person work.
How to ApplyInterested applicants: submit cover letter and resume to nycavp.bamboohr.com/careers. We will review applications on a rolling basis while the position remains open. No phone calls please. Candidates will be notified if we are seeking an interview; because of the high volumes of responses, it may not be possible to respond to all inquiries. AVP is a unionized workplace and members of the bargaining unit are represented by the Office Professional Employees International Union Local 153. This role is part of our staff bargaining unit, and employment in this position requires membership in the staff union. As a state and federal contractor, AVP is required to conduct background pre-hire screenings for many positions. At AVP we aim to meet these requirements while still fostering a work environment free from stigma about previous system involvement for all members of our team. To learn more about AVP’s background screening policy, please visit https://bit.ly/avppolicy. AVP is committed to providing equal employment opportunity to all qualified individuals and endeavors to hire individuals of diverse races, colors, creeds, ethnicities, religions, genders, gender identities or expressions, age, sexes, sexual orientations, national origins, disabilities, and citizen, marital, veteran and HIV statuses.
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