- DCPG Customer Service RepresentativeRecruitDQ – Posted by RecruitDQ
Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States
- CincinnatiOhio, United States
- Date Posted
- 11 Nov 2019
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- Housing Development Project ManagerPriscilla Arnett-REACH Community Development – Posted by PArnett
The Housing Development Project Manager plays an integral role in securing projects that increase the supply of affordable housing in our region. The project manager will work to secure new properties or work to rehabilitate existing Reach Properties while working to increase the capacity and inclusion of marginalized, low income people in the communities we serve. Some elements of the work include; conducting feasibility studies, securing financing and manages the development process to develop new and rehabilitated affordable housing projects. Position emphasizes finance aspects of development and requires a high level of skills in the area of financial project structuring. Education and/or Experience: Bachelors Degree in real estate development, urban planning, business or related field preferred. Minimum three years of progressively responsible experience with affordable housing finance, including LIHTC projects. Specific Job Skills: Personal skills: Provide the highest level of professional customer service and leadership to our internal and external teams. Excellent computer skills, including Microsoft Office software, and advanced proficiency in Excel and on-line research. Valid Oregon driver’s license and transportation required. Ability to work independently, make decisions quickly under deadline pressure, and tolerate risk. Ability to understand, and to seek explanation of, complex written directions from various government agencies. Excellent verbal, written and interpersonal communication and organizational skills. Ability to work with wide range of entities and people, including government agencies, neighborhood residents and independent contractors. Position requires strong attention to detail and collaboration with internal and external teams. Ability to work in partnership with funders, investors, consultants, contractors, regulatory bodies, and REACH staff. Comfort in presenting to diverse audiences. Knowledge Of: Affordable housing financing tools including LIHTC, OAHTC, FHA loan products, USDA Rural Development, Project-Based HAP contracts, CDBG, HOME, bond programs, etc. Familiarity with compliance and regulatory requirements of various sources. Contract types. Principles and practices of real estate development. Grant writing, housing market studies, development and operating budgets, and real estate transactions. Methods, techniques and costs of multi-family housing design and construction. Local building, planning and zoning codes. Pertinent Federal, State and local laws, codes and regulations governing affordable housing. Strong knowledge of public engagement tools and working with communities of color and of low incomes. Benefits package: REACH offers an incredible benefits package to our employees! 401(k) Retirement plan with employer match, FSA, Medical, Dental, EAP, short and long-term disability, life and AD&D, employee service recognition award system, paid holidays, PTO, personal days, and sick leave. REACH also injects fun and camaraderie into the workplace by organizing activities, contests, and special events for our staff. **Benefit coverage begins for FT/PT employees on the first of the month after hired, 401(k) plan other terms apply** Disclaimer Language: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time-to-time, as needed. The company reserves the right to modify, interpret, or apply this job description in any way the company desires. This job description is not an employment contract, implied or otherwise. The employment relationship is “At-Will”. The aforementioned job requirements are subject to change to reasonably accommodate qualified disabled individuals.
Location: PortlandOregon, United States
- PortlandOregon, United States
- Date Posted
- 10 Jan 2020