Full-Time Sales Development Representative
Job Description
Sales Development is the most challenging job in sales and no parent has ever said to themselves “I want to raise the next great cold-caller”.
On the SDR team at Resolve, we believe that Sales Development does not have to be as cold as the calls we make. Cold outreach is essential to the future of Resolve and our SDRs are the engine that moves that future forward. Being an SDR at Resolve means you will have empowering support from leadership, enthusiastic partnership with your peers, and an environment that breeds recognition, friendly competition, and career growth.
A Sales Development Representative (SDR) at Resolve is an “Account Executive in training” and presents an outstanding opportunity to learn the fundamental skills for an exciting career in SaaS sales. You will be a key team player responsible for driving outbound activity at the top of our sales funnel to generate 100+ sales qualified accounts and generate net-new pipeline for Account Executives to close.
The ideal candidate is an ambitious, energetic, and organized professional with an entrepreneurial spirit and a bias toward action.
Your Day to Day
- Conduct research into specific accounts to identify economic buyers and champions
- Use a variety of methods (email, phone, social media) to engage prospective customers and decision-makers to source new sales opportunities
- Collaborate with marketing on outbound campaigns and qualify inbound leads
- Master the art of discovery to identify customer needs and inspire new use cases to help solve their challenges
- Set up product demos with prospective customers and Account Executives
- Contribute and help maintain the accuracy of the data in our CRM
- Achieve monthly quotas and daily activity KPIs
- Report results to the VP of Sales and SDR Manager on a weekly, monthly, and quarterly basis
What You Possess
- 6 months of hunting inside sales-related experience (focused on cold calling) at a SaaS company or 12 months of professional experience in a sales-related role
- Strong two-way communication skills and high EQ
- An ability to multi-task, prioritize, and manage time effectively
- High standard of excellence and strong attention to detail
- A competitive by nature and desire to win
- Passion for being the underdog and challenging the status quo
- A growth mindset and belief in getting 1% better each day – you know feedback and coaching will help accelerate your growth
- Natural curiosity to understand customers and their business
- “Don’t take no for an answer” mentality – patience and persistence are key to success in this role
- Highly empathetic nature with the ability to understand the needs of others
- An eagerness to learn and contribute to the development of a best-in-class enterprise sales process and methodology
Bonus if you:
- Previous training in consultative/value-based selling
- Experience using a CRM like Salesforce and tools like Outreach.io, Gong, ZoomInfo, and LinkedIn Sales Navigator
What Success Looks Like
Once you join Resolve, here’s how you can expect to make an impact
- Be a part of the founding sales team at an early stage, high-growth startup
- Join a fantastic team at a magical time – Our early customers love the product and we consistently have a Net Promoter Score in the 80s
- Elevate your skills – We’re redefining how B2B companies grow their business through using advanced software to automate many of their outdated processes and that involves learning how to sell a category-creating solution to revolutionize an industry. You will learn so much that you can look back with pride to say – “I was involved in bringing cutting-edge technology to lead the digital transformation of an outdated industry”
What we offer
- Strong team culture fueled by humble horsepower
- Fully remote & flexible work environment
- Company retreats 2X per year
- 100% paid healthcare/dental/vision coverage for employee (70% base coverage for dependents)
- 401(k) plan
- Meaningful equity options
- Generous paid parental leave
- Unlimited PTO
- WFH stipend
- Subsidy for fitness tracker
- Learning and Development resources
Resolve is shaped by a strong respect for each other. This applies to every aspect of employment – from equitable wages, work-life balance, the freedom to be your whole self, to equal opportunities for growth and development at Resolve. We believe wholeheartedly the more inclusive we are, the better our work will be. We believe strongly that we benefit from diversity and encourage applicants from underrepresented backgrounds to apply.
How to Apply
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