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29 Nov 2022

Full-Time Web-based Advocate/Administrative Assistant

The Center for Hope and Healing, Inc. – Posted by chhlowell Lowell, Massachusetts, United States

Job Description

Building Community Free From Sexual Violence
FT Administrative Assistant/Web-based Advocate (rev July 2022)
The Center for Hope and Healing, Inc (CHH) is a non-profit organization whose mission is dedicated to the healing and empowerment of survivors of sexual violence through counseling, trauma-informed advocacy, and to the prevention of sexual violence through education and community mobilization.
We are a multicultural/multilingual social justice organization whose work is ending intersecting forms of oppression and violence. CHH currently seeks a Full Time Web- based Advocate/Administrative Assistant to support our web-based advocacy program and provide administrative support to the organization. This position is responsible for responding to incoming messages, chats, and text through website from survivors and loved ones. This position reports to the Director of Program Operations.
  • Salary Range: $40,000-$45,000
Administrative Assistant:
  • Assist with reception and greeting guests in a professional, friendly, hospitable manner
  • Prepare correspondence, reports, and other documents as requested
  • Order agency supplies
  • Submit online job postings and schedule job interviews
  • Coordinate orientation and training sessions for new employees
  • Ensure smooth communication with employees and timely responses to their inquiries
  • Work with the Director of Programs and the Finance/Operations Director to order and maintain personnel records
  • Provide back-up coverage to 24-hour hotline and medical on call
  • Other duties as assigned by the Director of Programs or Executive Director
Web-based Advocacy:
  • Provide online crisis support, referrals and information to survivors and loved ones
  • Provide linguistically and culturally appropriate advocacy
  • Organize and maintain up-to-date referral information
  • Ensure referrals for agency services and programs are followed up on in timely manner
  • Work with communications staff to update/maintain website.
  • Provide monthly/quarterly reports and statistics for web-based and agency services
  • Other duties as assigned by the Director of Program Operations or Executive Director
Basic Requirements:
  • Advanced Degree, lived experience, or both in field of social work or related human services field
  • Work experience in crisis intervention, advocacy and counseling sexual assault or other trauma survivors
  • Experience with technology, websites, social media and/or communication
  • Excellent organizational and time management skills
  • Experience providing culturally competent programs and services.
  • Excellent communication skills both verbal/written
  • Trained RCC Counselor or ability to begin Rape Crisis Counselor training within 1 month of hire
Preferred Qualifications:
  • Excellence in advocacy and support, including groups
  • Great attention to detail, organization and follow up
  • Bilingual in Spanish, Khmer and/or Portuguese and bicultural experience highly desired
  • Passion for ending sexual violence and being part of a social change movement
  • Experience with multi-ethnic and multicultural organizations
The Salary is commensurate with experience, including a competitive compensation and benefits package. CHH is an equal opportunity employer with an inclusive work environment. Women, survivors, people of color, LGBQ/T individuals, and people with disabilities are encouraged to apply. No calls please.
Share this role online (there may be a referral fee*)

How to Apply

You can also apply by forwarding your resume and cover letter to jobs@chhinc.org.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.


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