Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

Please Note: Due to government contract requirements, only U.S. citizens may be considered for this position.

JOB FAMILY DESCRIPTION
Responsible for the analysis, development, modification, installation, testing and maintenance of the Splunk environment. The Splunk Administrator III will provide leadership in the overall architecture and operational stability of Enterprise Splunk. Work within Black Knight’s Enterprise Tools and Automation Organization supporting a variety of open systems / networking infrastructure monitoring and management systems through the use of Splunk.

This position is remote / telecommute eligible. If located in Jacksonville, FL some onsite will be required.

GENERAL DUTIES & RESPONSIBILITIES
* Utilizes Splunk to creatively architect, and/or resolve unusual/undefined problems.
* Codes complex design elements and architectural components for Splunk.
* Analyzes accumulated Splunk data to identify ways of optimizing performance in a complex environment.
* Manages, configures and patches the Splunk environment as needed.
* Develops dashboards and other solutions for custom data sources with Splunk.
* Monitors the basic health and integrity of the system.
* Evaluates Splunk and makes recommendations to IT management.
* Modifies and/or debugs Splunk.
* Diagnoses, isolates and de-bugs Splunk problems and performs problem resolution.
* Monitors systems capacity and performance, plans and executes disaster recovery procedures, and provides Tier 2 technical support.
* Performs other duties as required.

EDUCATIONAL GUIDELINES
Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience.

CERTIFICATIONS / LICENSES
None required however Splunk certifications, IBM certifications, Cisco certifications, Microsoft certifications, and/or any computing or information technology certifications a plus.

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Skilled in Index Configuration, Performance Monitoring and Query language preferred
* Experience designing, configuring and maintaining Splunk infrastructure
* Experience on Linux OS preferred
* Experience in Splunk administration and/or engineering
* Excellent analytical, decision-making and problem-solving skills
* Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
* Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
* Experience with project management a plus
* Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within Black Knight or outside the organization (executives, regulators, clients, etc.)
* Results oriented, business focused, and successful at interfacing across multiple organizational units

JOB FAMILY LEVEL
Advanced professional level role. Works on multiple products, projects and activities as a project team member, and occasionally as a project team leader. Works on varied and complex tasks, projects, activities or support issues that require in-depth skill in multiple technical environments, knowledge in one or more specific business areas and expertise in multiple products/systems. Defines and discerns key aspects of problems that require analysis and research, and develops a solution within a broad technical and business context of significant impact to one or more business segments. Develops solutions requiring complex analysis and research. May coach and/or mentor more junior technical staff. Typically requires six (6) years of experience in systems administration and programming.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive considerati on for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

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