Full-Time Sales Support Assistant
Job Description
WSYM, the E.W. Scripps-owned FOX station in Lansing, Michigan is hiring a Sales Support Assistant. The Sales Support Assistant is responsible for supporting the sales department in day-to-day activities.
WHAT YOU’LL DO:
Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed
Execute corrections to existing orders as provided by, sales, accounting or customer feedback.
Communicate late orders to sales leadership, design and layout staff.
Identify and correct any billing errors or issues prior to end of month.
May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.
May facilitate & process sales presentations.
Generate sales reports and ad schedules.
Attend sales training and planning meetings.
Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.
Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.
Contacts clients as needed regarding, ad materials, pricing, billing.
Provide exemplary customer assistance.
Adheres to company policy and assigned standards of performance.
Other duties as assigned.
WHAT YOU’LL NEED:
High School diploma or equivalent required.
Generally 2+ years of experience in administrative or sales support or a related field preferred
WHAT YOU’LL BRING:
Strong Customer Service skills.
The ability to read, analyze, and interpret sales demographics information and creative layouts.
Must have the ability to generate reports, business correspondence, and presentations.
Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.
Must have the ability to calculate figures related to the advertising rate packages.
Proficient use of Microsoft Office (Excel, Word, Outlook. )
Must have the ability to learn new software programs such as ad order entry and customer relations management software.
Must have good organizational skills and the ability to meet deadlines.
How to Apply
Apply on our corporate website: https://scripps.com/careers/find-a-job/40 total views, 0 today