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19 Sep 2024

Full-Time Sales Support Assistant

FOX 47 News WSYM – Posted by stevie.petrosky Lansing, Michigan, United States

Job Description

WSYM, the E.W. Scripps-owned FOX station in Lansing, Michigan is hiring a Sales Support Assistant. The Sales Support Assistant is responsible for supporting the sales department in day-to-day activities.

WHAT YOU’LL DO:

  • Input orders for inserts and other advertising in Ad management system; modify or delete existing orders as needed

  • Execute corrections to existing orders as provided by, sales, accounting or customer feedback.

  • Communicate late orders to sales leadership, design and layout staff.

  • Identify and correct any billing errors or issues prior to end of month.

  • May assist Sales manager on all special project details including but not limited to production schedule, rate authorization and non ad department communication.

  • May facilitate & process sales presentations.

  • Generate sales reports and ad schedules.

  • Attend sales training and planning meetings.

  • Research problems that develop with accounts and troubleshoot the issue developing a satisfactory conclusion for the property and the customer needs.

  • Handles the daily general clerical functions such as filing, answering phones, creating correspondence and calculating rates to quote to customers when they call.

  • Contacts clients as needed regarding, ad materials, pricing, billing.

  • Provide exemplary customer assistance.

  • Adheres to company policy and assigned standards of performance.

  • Other duties as assigned.

WHAT YOU’LL NEED:

  • High School diploma or equivalent required.

  • Generally 2+ years of experience in administrative or sales support or a related field preferred

WHAT YOU’LL BRING:

  • Strong Customer Service skills.

  • The ability to read, analyze, and interpret sales demographics information and creative layouts.

  • Must have the ability to generate reports, business correspondence, and presentations.

  • Strong communication skills and the capability to effectively respond to questions from managers, colleagues and customers.

  • Must have the ability to calculate figures related to the advertising rate packages.

  • Proficient use of Microsoft Office (Excel, Word, Outlook. )

  • Must have the ability to learn new software programs such as ad order entry and customer relations management software.

  • Must have good organizational skills and the ability to meet deadlines.

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How to Apply

Apply on our corporate website: https://scripps.com/careers/find-a-job/

Job Types: Full-Time. Salaries: Not Disclosed.

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