JOB FAMILY DESCRIPTION

Manages the activities involved in the sale of products and/or services within an established territory, for a specific product segment, or to existing accounts to ensure revenue growth in support of Black Knight revenue goals, strategies and objectives.

GENERAL DUTIES & RESPONSIBILITIES

• Provides leadership for area of responsibility, including planning, coaching, recruiting, selection, performance development, and mentoring.
• Monitors staff performance, works with employees to implement goals and document progress, approves incentive compensation calculations and works with Human Resources on employee related issues.
• Responsible for activities involved in selling products and/or services, developing new accounts and/or expanding existing accounts.
• Directs resources in a cost-effective, innovative manner including assisting sales executives in effective use of resources and tools.
• Participates in establishing financial goals, objectives and measurements to meet growth targets.
• Develops sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
• Identifies critical market segments through market research and competitor analyses and recommends sales strategies for improvement.
• Implements and executes sales policies and practices.
• Oversees trade show participation and participates in the planning of sales meetings.
• Prepares sales production reports for senior management.
• Participates in building, packaging and price setting with members of management to meet market needs.
• Monitors client survey results to ensure positive client relationships and satisfaction and responds to any negative criticism.
• Ensures development and maintenance of long-term relationships with client base.
• Instills a belief in the company’s vision, mission and goals and works to establish Black Knight as an industry expert and leader.
• Encourages staff to participate in product/service as well as industry related educational opportunities to strengthen and improve skill levels and ability to service customers.
• May assist sales executives in attaining revenue goals including the development of tactical and strategic plans to create and close product/service opportunities.
• Performs other related duties as assigned.

EDUCATIONAL GUIDELINES

Bachelor’s degree or the equivalent combination of education, training, or work experience.

GENERAL KNOWLEDGE, SKILLS & ABILITIES

• Requires strong management, organizational, team building, coaching and mentoring skills
• Requires strong business skills, industry knowledge, financial management and planning’ skills, long-term vision, and executive presence
• In-depth knowledge of Black Knight products and services
• General knowledge of financial and/or payment solutions technology including systems, applications and banking practices
• Requires expert negotiation and communication skills, both written and verbal
• Excellent skills in communicating ideas both verbally and in written form in a clear, concise and professional manner including presentations
• Ability to communicate effectively with all levels of management in an organized, professional manner
• Skill in productivity, planning, and workload management
• Requires solid decision-making and problem solving skills
• Analytical skills are required to determine client business needs and requirements
• Ability to remain calm under various levels of pressure
• Ability to show established track record of involvement in industry trade groups preferred
• Requires the ability to establish and maintain effective working relationships with all levels of management (internally/externally), employees, clients and public
• Ability to identify, address and resolve employee related issues
• A fair amount of travel is required (about 20% – 40%)

Sales Manager

Entry-level managerial role. Manages a small portion of the sales activities within the division with responsibility for results, including costs, methods and staffing. Receives assignments in the form of objectives and determines how to use resources to meet sales goals. Recommends changes to procedures affecting team. Follows established processes and best practices in selecting methods and techniques for obtaining solutions and results. Acts as advisor to team members in meeting sales objectives and/or resolving problems. Develops and administers schedules, performance requirements, and may have budget responsibilities. Typically requires a minimum of three (3) years of management experience as well as experience in a sales related discipline.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, relig ion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.