| Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. JOB FAMILY DESCRIPTION Assists the Origination Technologies Performance (OTP) sales representatives in uncovering prospect requirements and identifying product functionality gaps to develop, recommend, and package the best possible product and/or service for client prospects. GENERAL DUTIES & RESPONSIBILITIES - Responsible for the creation, consistency, and maintenance of all OTP presentation templates
- Working with OTP presentation stakeholders to manage custom presentation needs
- Working with the OTP Sales Operations Managing Director and Sales Automation Specialist on product positioning and messaging
- Managing the stakeholder feedback loop across on presentation, positioning, and messaging initiatives
- Developing automated methods of stakeholder engagement across presentations, positioning, and messaging (e.g., presentation / content requests, automation, etc.)
- Working across all Origination Technologies team members on content acquisition – including competitive analysis, implementation process, etc.
- Working across all OTP stakeholders to acquire, maintain, and leverage client testimonials (video, written, etc.)
- Manages all OTP content, storage, and organization ensuring a high-level stakeholder experience
- Understand new products and product enhancements (e.g., benefits, business case, etc.)
- Understand release cycles and proactively create / enhance materiels
- Capturing content (including implementation and competitive analysis)
- Driving the creation of content gaps for all products
- Manages the OTP / product strategy feedback loop
- Ensure all stakeholders have the industry leading presentation materials required to accomplish their day-to-day responsibilities
- Retroactively incorporate new ideas and ways of presenting products into published materials
- Create material iterations to address multiple target markets (e.g., executive, technical, by channel, etc.)
- Create and maintain library of sales objection fighters
- Performs other related duties as assigned.
EDUCATIONAL GUIDELINES Bachelor’s degree or the equivalent combination of education, training, or work experience. GENERAL KNOWLEDGE, SKILLS & ABILITIES - High-level design, creativity, and collaboration capabilities
- Experience in creating and deploying product positioning / messaging
- Experience creating and maintaining a system of product presentations (e.g., modularity, consistency, template maintenance, visioning, etc.)
- Design application proficiency (PowerPoint, Adobe Creative Suite, etc.)
- Passion for operational processes and customer support
- Passionate about exploring new technologies that drive team efficiency
Sales Solutions Consultant I Entry-level professional role. Decisions are made within established policies and standard practices; learns to use professional concepts. Applies company policies and procedures to resolve routine issues. Has introductory knowledge of company products and services and intermediate knowledge of at least one Black Knight application relevant to business supported. Normally receives detailed instructions on all work. Typically requires a minimum of three (3) years of business experience preferably related to specific product marketplace. Although target pay range may vary by work location, a representative pay range for Colorado residents is: $61,000 – $80,000. Eligible to participate in medical, dental and vision insurance, life insurance and disability insurance, 401(k) plan and employee stock purchase plan. Eligible to participate in the discretionary annual performance bonus. Eligible to participate in a commission plan. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. |
