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27 Jan 2026

Full-Time Project Manager

CivicPlus – Posted by Taylor.Witte –  Anywhere

Job Description

Your Impact 

The Project Manager I is responsible for the management and oversight of the customer project, to include coordination of effort between the customer and applicable CivicPlus department. Must be able to complete a project scope, create a timeline, coordinate training to include preparing them for successful maintenance/operation and work with the customer/internal resources to launch a project within a specified timeline, project hours, and budget. The Project Manager I owns the “customer experience” and is responsible for facilitation of all communication through the phases of the project to ensure the successful delivery of all assigned projects.
About CivicPlus 
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.

What You’ll Do 
As a Project Manager, you will:
  • Maintains a minimum 95%+ average Client Satisfaction
  • Ability to move project forward and meeting original timeline expectations a minimum of 60% of the time
  • Effectively communicates relevant project information to team members and/or customers via written and  verbal communication
  • Identify, assess, and manage risks and change control procedures
  • Ensure project quality, schedule, budgets, and deliverables meet agreed upon expectations
  • Identifies business development and “add-on” sales opportunities as they relate to a specific project or customer question and sells to customer as appropriate.
  • Ability to manage small to medium sized product specific contracts
  • Confident understanding of contracts, SOWs, and terminology and can communicate meaning effectively
What We’re Looking For 
We know that excellent candidates come from diverse backgrounds. Even if you don’t meet 100% of the listed requirements, we encourage you to apply!

Preferred Qualifications: 
  • Must have strong experience with and can adopt various productivity, project, and collaboration tools e.g., Microsoft Office, Sales Force/Cloud Coach, and SharePoint
  • Experience working cross-functionally between teams to solve problems and implement solutions
  • Clearly understands processes and executes with high quality
  • Understanding of local government entities, organization, and practices
  • Confident understanding of contracts, SOWs, and terminology therein and can communicate the meaning of said documentation effectively to internal and external customers
  • 1+ years’ customer service experience required
Why CivicPlus? 
This role offers:
  • The ability to work with different departments within the organization
  • Hands-on, direct contact with clients
  • Joining an AI forward team that works with new technology regularly
  • Working within a role that completes a variety of tasks

Compensation and Benefits

  • Estimated Salary Grade Range: $61,700 – $87,600 annually
    • The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
  • Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
Our Hiring Process 
  1. Introductory call with Talent Acquisition
  2. Interview with the Hiring Manager
  3. Panel Interview with CivicPlus team members, including an interview project activity
  4. Offer
Note: The process may vary slightly depending on the role.

Additional Information 
 CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
This position will remain open until Friday, January 30th at 5:00 pm EST. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team

Equal Opportunity Commitment 
CivicPlus is proud to be an Equal Employment Opportunity employer. We celebrate and support diversity for the benefit of our employees, products, clients, and communities. Reasonable accommodations are available during the interview process.

How to Apply

Please apply to this role through the link on our careers page.

Job Types: Full-Time. Job Tags: BAME, hybrid, LGBT, lgbtqia, and Remote. Salaries: 40,000 - 60,000.

Job expires in 51 days.

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