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7 Dec 2023

Full-Time Program Specialist 2 – Medical Assisting Department

Clark College – Posted by recruitment@clark.edu Vancouver, Washington, United States

Job Description

Clark College is currently accepting applications for a full-time, temporary project classified Program Specialist 2 to support the Medical Assistant department. The Program Specialist 2 is the single-point of contact for our students. This position is a grant-funded position with an expected duration through June 30, 2025. This position is 100% in-person and will be located in the Clark building on the Washington State University Vancouver campus. The successful candidate will join a cohesive team helping to fulfill the needs of a growing department.

The Program Specialist 2 will primarily engage in student recruitment. They will coordinate and collaborate with other college departments within Student Affairs (recruiting, admissions, advising, career services). This position is responsible for managing communications with department faculty, staff and administrators.

Primary responsibilities in the areas of:

  • Student recruitment: Develop and implement a recruiting strategy that will include all activities for potential student lead generation, screening and placement into the medical assistant (allied health) programs.
  • Student retention: Develop and implement a retention strategy that will include alt activities for regular student engagement, and potential early student intervention and direction to support services, and as a liaison between faculty, staff, and administrators to coordinate support efforts for students in need.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees.

 

Position Responsibilities

JOB DUTIES AND RESPONSIBILITES:

  • Generate, track and follow-up on potential student leads.
  • Assist students with navigating the college system and help with removing barriers.
  • Develop and maintain relationships with local high schools, businesses, and community organizations.
  • Attend recruiting events such as school visits and career fairs, on-campus programs and tours, as well as other events such as Prof-Tech Day, Veterans Affairs events, etc.
  • Work with department faculty and associated staff and administrators and implement an annual recruitment plan for the medical assistant (allied health) programs.
  • Collaborate with key campus stakeholders including advising, financial aid, and enrollment services to ensure effective student matriculation.
  • Assist in retention of current students.
  • Partner with Communications and Marketing to create promotional materials and maintain website information related to the programs.
  • Work to achieve and support diversity objectives as established by the college.
  • Provide leadership in accordance with the Mission, Vision, and Values established by the college, furthering goals and strategic initiatives.
  • Create a safe, bias-free working environment, which engenders respect for differences.
  • Perform related duties as required.

 

Qualifications

POSITION REQUIREMENTS AND COMPETENCIES:
Candidates will be evaluated based on application materials, including the supplemental questions and personal interview(s), and will be required to demonstrate competencies in the following areas:

  • Some college coursework
  • Demonstrated work experience in at least one (1) of the three (3) areas listed below:
    • Commissioned sales experience or equivalent related experience in recruiting.
    • Counseling experience or equivalent experience directing people one-on-one towards established goals.
    • Customer service experience or equivalent experience working directly with customers to assist them and resolve issues.
  • Experience using Microsoft Office Suite, including Word, Excel, Access, and Outlook as well as experience data mining and using various internet tools.
  • Excellent written and oral communication skills to effectively communicate with diverse groups and individuals; strong public speaking skills to large and small groups.
  • Ability to travel to various recruiting sites, occasional long distances (up to one hour) required.

 
JOB READINESS/WORKING CONDITIONS:

  • Ability to work well with people of all ages from academically, culturally, and socioeconomically diverse backgrounds.
  • Ability to effectively coordinate activities, services, and schedules to ensure smooth and efficient operation of work with a strong attention to detail.
  • Ability to work independently and accomplish duties with limited supervision in a timely manner; ability to manage multiple priorities
  • The initial appointment will include a 6-month probationary period and the employee will earn permanent status after successfully completing probation.
  • This position is represented by Washington Public Employees Association.
  • Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position.

 

Supplemental Information

SALARY/BENEFITS:
Salary Range: $3,537-$4,724/month | Step A-M (commensurate with qualifications and experience) | Range: 42 | Code: 107I |Successful candidates typically start at the beginning of the salary range and receive scheduled salary increment increases. Clark College offers an exceptional benefits package that includes vacation/sick leave; medical, dental, life and long-term disability insurance; retirement; and tuition waiver.

WHAT WE OFFER:

  • A healthy work/life balance for our employees with the opportunity for flexible work schedules and remote work depending on position and college needs.
  • Mcclaskey Culinary Institute offers fresh and healthy dining options for students, faculty, staff, and the community. The space, located in Gaiser Hall, features three kiosks, a full-service retail bakery, grab-and-go items, and a student-run restaurant.
  • Coffee Lounge in Hannah Hall and Clark Café in Joan Stout Hall.
  • Campus bookstore offers snacks, apparel, and specialty supplies.
  • On-campus childcare.
  • Gym and recreation facilities.
  • Clark promotes wellness with a variety of different workshops and events.

APPLICATION DEADLINE:
Required application materials must be completed and submitted online by 3 p.m., December 18, 2023.

REQUIRED ONLINE APPLICATION MATERIALS:

  • Clark College online application
  • Current resume, with a minimum of three (3) references listed.
  • Cover letter describing background and experience related to qualifications and responsibilities of the position.
  • Responses to the supplemental questions included in the online application process.

Please apply online at www.clark.edu/jobs.
To contact Clark College Human Resources, please call (360) 992-2105.

DISABILITY ACCOMMODATIONS
Upon request, accommodations are available to persons with disabilities for the application process. Contact Human Resources at (360) 992-2105 or by video phone at (360) 991-0901.

SECURITY
The security of all the members of the campus community is of vital concern to Clark College. Information regarding crime prevention advice, the authority of the Security/Safety Department, policies concerning reporting of any crimes which may occur on or near college property, and crime statistics for the most recent 3-year period may be requested from the Clark College Security/Safety Department, (360) 992-2133 or se***************@cl***.edu. The most recent Annual Security Report, written in compliance with the Clery Act, can be reviewed here: http://www.clark.edu/campus-life/student-support/security/report.php.

ELIGIBILITY VERIFICATION
If you are hired, you will need proof of identity, and documentation of U.S. citizenship or legal authorization to work.

CORRECTIONS OR EXTENDED NOTICES
Corrected or extended notices will be posted online and in the Human Resources Office.

At Clark, we value equity, diversity, and inclusion. We are committed to growing, learning, and supporting our employees. Our Office of Diversity, Equity, and Inclusion (ODEI) supports individuals with their academic, personal, and professional development, as well as provides training and educational resources for all members of the college community around diversity, inclusion, power, privilege, inequity, social equity, and social justice. The college offers further professional development for our employees through opportunities such as Employee Resource Groups, Social Justice Leadership Institute, Cross Institution Faculty of Color Mentorship program, Administrators of Color Leadership Program, and Faculty and Staff of Color Conference.

Clark College values diversity and is an Equal Opportunity Employer and Educator. Protected group members are strongly encouraged to apply.  Clark College provides equal opportunity in education and employment and does not discriminate on the basis of race, color, national origin, age, disability, genetic information, sex, sexual orientation, marital status, creed, religion, honorably discharged veteran or military status, citizenship, immigration status or use of a trained guide dog or service animal. Prohibited sex discrimination includes sexual harassment (unwelcome sexual conduct of various types). The college considers equal opportunity, affirmative action, and non-discrimination to be fundamental to the mission, vision and values of the college. All faculty and staff hired at Clark College are encouraged to embrace, continually support and enhance social equity on our campus and in our community. The college provides reasonable accommodations for qualified students, employees, and applicants with disabilities in accordance with the Americans with Disabilities Act and Federal Rehabilitation Act. The following person has been designated to handle inquiries regarding non-discrimination policies, Title II and Title IX, and Affirmative Action: Gerald Gabbard, Director of Labor and Compliance, 360-992-2317, gg******@cl***.edu, 1933 Fort Vancouver Way, Baird 142, Vancouver, Washington 98663. Clark College is a smoke-free/drug free environment.  This recruitment announcement does not reflect the entire job description and can be changed and or modified without notice.

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How to Apply

Please apply online at www.clark.edu/jobs.

Job Types: Full-Time. Salaries: 40,000 - 60,000.

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