If you love seeing a project come to life from the very first file to the final printed piece, this position is for you. At Shocker Printing Solutions, you will be the person who brings ideas to life while running digital presses, perfecting color, trimming, binding, and making sure every piece that leaves our shop looks great. You will work hands-on with real equipment, real customers, and real deadlines, while helping the entire campus tell its story through print. If you enjoy learning new technology, solving problems on the fly, and taking pride in a finished product you can hold in your hands, you will fit right in here.

Who Thrives Here
We’re not looking for someone who’s mastered every machine on day one. We’re looking for someone who dives in, experiments, asks questions, and figures things out.
Builds the sandcastle from the grains. You don’t wait for a 50-step manual — you explore, test, and learn the systems and equipment by doing.
Handles fast-paced days without losing quality. You can juggle multiple deadlines and still take pride in clean, accurate, beautiful work.
Communicates well with customers. You listen, clarify, and ensure what they want aligns with what our machines can deliver. (And you can explain that in a way they’ll appreciate.)
Enjoys the “organized chaos” of production. Print shops move fast — if you like the hum of equipment, the rhythm of deadlines, and the satisfaction of hitting a perfect print, you’ll love it here.
Is a self-starter with curiosity. You’re not intimidated by unfamiliar tools or software. You poke around, test things out, and learn quickly.
Works well with a team and knows how to step up. You help keep the flow moving, and you understand that when one job slows, another needs your hands.

Why This Job Stands Out
In an era where everything is “virtual,” this is a role where your work exists in the real world; hung on walls, mailed to donors, carried into meetings, handed out at events, and seen across campus.
And unlike many creative jobs right now, your workday has variety, velocity, and the satisfaction of completing projects every single day.

Ready to Bring Ideas to Life?
If you’re someone who learns fast, adapts quickly, and loves watching a project come full circle from pixel to print… we want to meet you, so apply now!

Performs printing services through the design, operation, maintenance and production of printing projects to University customers.

Manages and executes digital printing projects, providing end to end service, to include prepress preparation, printing, finishing, and quality control. Ensures all printed materials meet quality standards and customer specifications. Operates and maintains various digital printing equipment. Collaborates with vendors to source printing supplies. Researches and tests new printing technologies and software to improve efficiency and quality. Utilizes University visual standards to aid in customers design, ensuring a product that meets University print standards. Manages the digital asset library. Supervises student employees.

• Turn customer files into polished, print ready projects that look as good on paper as they do on screen
• Run our digital presses and other equipment to create posters, flyers, booklets, and all the cool things campus needs
• Cut, bind, fold, and finish jobs so the final product feels clean and professional
• Keep our printers happy with regular cleaning, calibration, and basic fixes
• Double check every job for color, accuracy, and quality so nothing leaves the shop looking less than its best
• Help customers choose the right print options and make small design tweaks that follow WSU style standards
• Keep our digital asset library organized so the team can find exactly what they need
• Work with vendors to order paper, supplies, and materials
• Test out new print technology, software, and tools that can make our shop even better
• Lead and support our student workers as they learn the ropes
• Stay on top of deadlines and keep projects moving smoothly from start to finish

• High school diploma or equivalent
• One year of experience in Adobe In-Design or Illustrator and One year of experience in customer service or related field

Required License/Certifications/Training:

None

• Eagerness to learn new skills, technology, and equipment in a fast-paced print environment
• Self-starter with the ability to jump into tasks, ask questions, and take ownership of projects
• Strong attention to detail and a commitment to producing clean, accurate, high-quality work
• Ability to stay organized while managing multiple projects, deadlines, and customer needs
• Comfortable using a computer and learning software such as Adobe Acrobat, Illustrator, or similar tools
• Problem solving mindset and willingness to troubleshoot file issues or basic equipment challenges
• Strong communication skills when working with customers, vendors, and the internal team
• Ability to follow design and brand standards and help customers stay within guidelines
• Capable of working both independently and as part of a small, collaborative team
• Ability to lift, move, and carry paper and print materials in a production setting

• Proficient in Adobe Illustrator and Quickbooks

Ability to use tools, equipment, and technology necessary to do the job. This includes dexterity in instrument manipulation. Ability to inspect work, materials, equipment, and/or supplies and identify any errors, needs, and/or determining factors. Ability to communicate with others and accurately exchange information. Ability to position self to move and/or transfer materials, mail, equipment and/or supplies. Ability to move, transport, and/or deliver items, supplies, or equipment. Ability to remain in a stationary position. Ability to operate a computer and other office equipment including but not limited to phone, printers, copiers, and calculators.