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16 Jan 2024
Full-Time People Ops Specialist (Benefits & Leave)
Job Description
At MissionWired, we help clients create revolutionary digital strategies that advance their mission, change our country, and have a positive impact on the world.
MissionWired is the only wholly integrated, digital-first direct marketing agency for nonprofits and Democratic organizations. We help our partners tell big, ambitious stories that invite their supporters into communities to raise mission-changing revenue. Our results are unrivaled, having converted more than $3.1 billion in donations to the world’s most trusted philanthropies and groundbreaking campaigns. We do it over email and SMS, in the mail, across social media, everywhere. We don’t think in terms of channels; we’re single-minded in pursuit of your success.
We’re digital-obsessed, tech-savvy do-gooders who care deeply about social change. We’ve brought strategies to life for nonprofit organizations working around the world, including Sandy Hook Promise, Animal Legal Defense Fund, Save the Children, and Friends of the Earth, as well as progressive political organizations, campaigns and candidates. Each cycle is an opportunity for us to support organizations across the country while electing Democrats to office at every level.
We’re an equal-opportunity employer and take seriously our commitment to equality and equity. Our efforts to be inclusive and create opportunity don’t end when someone joins us – they begin.
We’ve set our sights on changing the world through our work and with our clients, and representation is at the foundation of what we do. We know that diversity of thought and background makes us stronger. That’s why we’re committed to building and maintaining a diverse community.
Every new team member broadens our perspective and allows us to think bigger. We’ll be at our best when people from underrepresented communities and people with a range of perspectives and lived experiences want to come, stay, and push the boundaries of what’s possible.
Overview: MissionWired is seeking a Benefits Specialist to join our People Operations team to be primarily responsible for the day-to-day administration of benefits processes and related functions. We have quadrupled in size since 2021 and continue to work to develop an outstanding People function to support our staff. We are looking for someone who is comfortable adapting to the changes we’ve experienced with a focus on supporting a positive employee experience. You will become a key point of contact for new and existing staff on our comprehensive benefits including insurance, retirement, leave administration, and supplemental benefits.
You will support the full employee life-cycle through these core areas:
- Being a source of knowledge and support. Employees have questions, you have the answers (or at least, you know how to find them);
- Being a stickler for the details. Every DOB, SSN, insurance deduction, and 401k contribution matters. You will work closely with our external carriers and People Ops Specialist (Payroll & Benefits) to ensure accuracy of elections and deductions;
- Being data and technology savvy. We haven’t touched a piece of paper in years. Pivot tables, charts, and lookups are used frequently and you should feel comfortable navigating multiple sources of information with a focus on data quality and efficiency;
- Being someone with unwavering character. You’ll need to maintain the confidentiality of private information and approach situations from a place of empathy and care.
Successful candidates will be responsible for:
- Preparing and maintaining accurate records for all team members, through our HRIS and within all related vendor and benefit portals to align with payroll;
- Pulling reports for data analysis and projections in our HRIS;Working alongside internal and external groups to complete annual audits and filings to ensure compliance in all areas;
- Understanding process updates as they relate to new hires/exits and other employee life-cycle changes;
- Administering benefits programs for all team members, including medical, dental, vision, disability, and retirement programs;
- Acting as a liaison with team members regarding benefits, answering questions and providing information;
- Administering leave of absence and FMLA requests, including providing FMLA and statutory information to employees, tracking absences, and compliance on related leave laws;
- Identifying and recommending updates to our People-related systems and tools;Performing benchmarking, market research, and vendor research as it relates to the role.
Must have qualifications:
- 3+ years of experience in an employee-support role exposed to benefits administration;
- Working within a common HRIS and Payroll platforms (e.g. ADP, Oracle, Workday, Rippling, Paylocity, or similar);
- Knowledge of common HR laws and regulations which would include unemployment insurance, COBRA, FMLA, and other compliance topics related to insurance benefits, 401k, etc.Intermediate knowledge of Excel and Google Sheets – including formulas, pivot tables, and lookups – and other office software (ex. Google Workspace, Google Drive);
- Impeccable attention to detail, organizational skills, and strong time management;
- Strong written and verbal communication skills to be able to clearly and effectively collaborate within the People team and internal stakeholders.
Nice to have qualifications:
- 1+ years of fully-focused Benefits roleProfessional development experience related to the role;
- Being involved in significant payroll and benefit transitions such as HRIS changes, insurance provider changes, etc. or changes resulting from M&A;
- Comfortable presenting in groups.
Salary range for this role is $65,000-$75,000 per year, depending on experience.
If you feel you can do the job and are excited about this opportunity but are not sure if you meet all the qualifications, consider applying anyway. We’d love to hear from you!
*Supporting your team on some nights and weekends as we approach high-volume times such as elections may be required.
Benefits
-100% employer-paid premiums for platinum-level medical plan on a national health care network
-100% employer-paid life insurance and short term disability
-50% employer-paid vision and dental insurance
-401(k) with 3% employer contribution
-17 vacation days in addition to 12 paid holidays, sick days, bereavement leave, and a volunteer day off.
-Paid parental leave at 100% of your salary
-Financial support for reproductive and transgender care
-Flexible telecommute and remote work policies
-Company issued Mac products for home offices
-Cell phone service reimbursement, meal and ride-share reimbursement, and other perks available
Location
We are currently working remotely with no return to office date. Applicants may reside in the following states: CA, CO, CT, DC, FL, GA, IL, IN, LA, MA, MD, MN, MO, NC, NJ, NV, NY, OH, PA, SC, TX, VA, WA, and WI. Due to FL legislation, MissionWired is required to participate in e-verify.
How to Apply
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