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16 Jan 2024

Full-Time Operations Processor II (Req#2123)

Eastern Bank – Posted by Eastern Bank Massachusetts, United States

Job Description

The Operations Processor II position is an on-site position that focuses on supporting physical tasks related to Item Processing and Operations division.

Key Responsibilities: 

  • Open and process loan payments
  • Receipt, consolidation, and storage of branch work
  • Process and send customer correction letters
  • Process certified letters as related to Affidavits
  • Pick up and provide notification for returned mail for internal departments
  • Assist Item Processing team in data corrections in the Optima IPS application
  • Completes annual and mandatory compliance training
  • Position may include other duties as determined by supervisors

Skills & Experience: 

  • Ability to work in a high-speed production environment
  • Attentiveness to detail
  • Ability to balance workflow to ensure production deadline are met
  • Banking industry background helpful
  • Additional experience working with numbers and balancing financial transactions preferred
  • Prior experience in similar data entry position preferred
  • Strong 10 key data entry skills
  • Strong communication and problem-solving skills
  • Must be well organized, flexible and adapt well to change
  • Ability to work within a team environment required


  • Must be able to lift up to 25 pounds
  • High school (or equivalent)
  • Experience in Check Processing or Bank Operations preferred

Shift = 8:00am-4:30p (M-F)

Labor Grade 10

About Us

Committed. Inclusive. Courageous. Eastern Bank has built a legacy of investing in the communities we serve and helping our customers, communities and employees thrive and grow. We pride ourselves in having knowledgeable and experienced professionals that can provide the expertise, personal attention and service our customers deserve.

As a large full service commercial bank in the Greater Boston area, we are able to offer you unique opportunities for career growth throughout the organization, as well as a competitive compensation and benefits program.

As an inclusive company, we work to ensure that our valued employees are treated fairly, recognized for their individuality, and encouraged to reach their fullest potential. These values have earned us a reputation as a great place to work and provide a strong reason why you should consider a career with us.

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How to Apply

If you will like to learn more and apply use the link below: https://gka.fa.us1.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX/job/2123/?utm_medium=jobshare

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #BusinessOperations and Banking. Salaries: Not Disclosed.

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