Intake Counselor – Career Services

Are you passionate about supporting the Vocational population and making a real difference in their lives? EAC Network, a leading not-for-profit social service agency dedicated to helping over 80,000 people through 100 impactful programs across Long Island and NYC, is looking for a dedicated full time Intake Counselor to join the Career Services Program.

• Wage: $27.67/ hour
• Schedule: 8:45AM-4:45PM, Monday- Friday
• Location: 50 Clinton Ave Suite 400 in Hempstead, NY

What drives the core purpose of this job:

The Intake Counselor assists the Career Counselors in administrative and clerical duties.

What are the key responsibilities:

1. Manage paperwork and keep record of customers personal documents
2. Ensure that all registration forms are properly signed and filed
3. Appropriately handle customers personally identifiable information
4. Answers inquiry calls and emails from prospective customers
5. Perform data entry and related clerical work
6. Attend staff webinars, workshops, and training
7. Refer customers to partner agencies based on their individual needs

What key knowledge, skills, and abilities are required to excel in this role:

1. High school diploma or educational equivalent required.
2. Minimum of two years of relevant work experience required; experience using the One-Stop Operating System (OSOS) preferred.
3. Must have access to automobile and possess valid Driver’s License.
4. Excellent communication, organizational and interpersonal skills.
5. Must be proficient in computer applications or other automated systems such as spreadsheets, Microsoft Office applications, calendar, email and/or database software necessary to perform work assignments.

What We Offer

• At EAC Network, you will find more than just a job – you will find a supportive work environment committed to your well-being and growth. We champion equity, justice, and belonging, fostering a workplace where every voice is valued and empowered.
• We offer many roles with flexible and hybrid schedules to help you maintain a healthy work-life balance. Our commitment to wellness has allowed us to earn the Gold Healthy Workforce Designation from Cigna in 2024 and 2025.
• Additionally, all employees are eligible to participate in EAC Network’s 401(k) plan. EAC employees may also be eligible for the Public Service Loan Forgiveness program. At EAC Network, you are part of a team making a difference in our communities across Long Island aand New York City, every day.