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16 Aug 2022

Full-Time HR Advisor/People and Organisational Development Partner

Sophie Pape – Posted by Sophie Pape Winnipeg, Manitoba, Canada

Job Description

Job Title – HR Advisor/People and Organisational Development Partner

Location – Winnipeg, Manitoba, Canada

Job Type – Full Time/Permanent


We are looking for a HR Advisor to join our People and Organisational Development team in Winnipeg, Canada. You must have experience within a similar role currently and be ready to hit the ground running, in this fast-paced role.


Life at Civica

Help us continue to build on 22 years of unbroken growth and maintain our position as a Top 2, UK

software company.


Civica is the UK’s leading public sector software provider. We’re developing and delivering the technologies that are transforming our vital public services, across Local Government, Central Government, Healthcare and beyond.


  • Blended working: less commuting, more time with your friends and family.
  • ‘Investors in People’ – Gold: We prioritise the development of our colleagues to match their ambition.
  • Financial Times – Diversity Leader 2022: We’re committed to maintaining an inclusive and supportive culture.
  • Top rated employer – Glassdoor: Our average length of service is 9 years.
  • Societal Impact: Our solutions impact positive societal change, supporting local Authorities, Schools, Police forces, the NHS and numerous Central Government offices.


Role Purpose:

  • Acting as People & OD support to locations and business units on an operational basis
  • Providing strategic support where required and in conjunction with the Senior People Partner
  • The role will be responsible for providing operational People support to specific locations working with the relevant People Partners


Principal Responsibilities and Tasks:

  • Advise, guide and support managers in the relevant locations and business areas on the application of key people policies including performance, disciplinary, sickness, complaint, appraisal, recruitment and selection and change management ensuring that Canadian Provincial legislation, policy and best practice are adhered to.
  • Support Leaders as necessary to implement People initiatives across the region to ensure global consistency, i.e. Talent and Planning for business growth and development, Span of Control targets.
  • Participate in all formal people processes including disciplinaries, complaints and all consultation processes.
  • Support hiring leaders in recruitment and selection up to Manager level ensuring that best practice is followed and Civica’s values are adhered to.
  • Be responsible for reviewing and writing of Civica’s people policies, ensuring they reflect current legislation and best practice in tackling the cause of issues.
  • Deliver excellent problem-solving skills in understanding the implications of various issues and situations, delivering credible solutions on operational issues.
  • Process workforce information to identify trends in performance and behaviour, including turnover, absenteeism, vacancy rates while raising line manager awareness.
  • Understand wider operational priorities and how people can support these/impact on these i.e. absenteeism, costs, performance, etc.
  • To implement and deliver training (where appropriate) in conjunction with the learning and development team on key people policies including performance, conduct, sickness, complaint, appraisal, recruitment and change management.
  • Work alongside Senior People Partner to identify priority training needs from appraisals and supervisions, ensuring these are addressed and followed through in development plans.
  • Support employee engagement through change management initiatives.
  • Support and, where appropriate, lead ad-hoc projects that benefit either the whole business or individual business areas.
  • Work with business units to create a culture of customer excellence and continuous improvement.
  • Collaborate with and support other People Partners on projects and in different locations and business areas as and when required.
  • Support the People administration team as and when required.
  • Responsible for administration of benefits, including onboarding new employees, answering questions and maintaining accurate benefits information.
  • Management liaison to social committee.
  • Overseeing immigration procedures, liaising with immigration specialists and assisting foreign nationals who are selected as successful candidates for employment.
  • Participate as a key member of the global People & OD team.


Essential Competencies:

  • Strong leadership skills and gravatas to operate credibly at all levels of the organisation.
  • Excellent team player with ability to work in a matrix environment and support other team members to achieve their goals.
  • Shares their individual knowledge with the team and understands what makes a great team.
  • Wide range of operational People skills including all employee relations areas, recruitment, and, ideally, acquisitions.
  • Able to manage several operational issues at once whilst ensuring that each project is delivered to Civica’s requirements.
  • Works towards a “One Company” vision ensuring that decisions made are in line with the wider Civica values.
  • Demonstrates strong commercial acumen with a good understanding of Civica’s markets and competitors.
  • Proven ability to guide and direct on People Policies and Procedures.
  • Strong problem solving and analytic skills with attention to detail.
  • Pro-active self-starter and able to prioritise workload effectively.
  • Actively promotes Diversity and Inclusion with experience of implementing D&I policies and activities.
  • Able to build and maintain effective working relationships across a wide range of contacts.
  • Understanding of People and IT systems.
  • Extensive up-to-date knowledge of applicable employment legislation.
  • Strong and confident communications skills at all levels, both verbal and written.
  • Proven strong negotiation skills.
  • Has fun within the team and in their work.
  • Ability to travel to other locations and internationally as required


Civica is a Diversity Leader, ranked as one of the top European companies for workplace diversity and equality – Financial Times 2022.


Civica is committed to building and maintaining an inclusive and supportive culture where diversity thrives, and all of our people excel. We believe that diversity stimulates innovation, enables us to deliver better outcomes for people and communities, supports the growth of our people, and delivers great results for our customers. Civica recruit, promote and reward our people based on their contribution, regardless of gender, race, disability, religion/belief, nationality, ethnicity, sexual orientation, age or marital status.



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How to Apply

To apply, please send CV's directly to: charlotte.compton@civica.co.uk

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 60,000 - 80,000.


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