Job Description

Make a Difference: Join The Sophia Way as a Housing Case Manager

Are you passionate about helping others find stability and a place to call home? At The Sophia Way, we are looking for a compassionate, driven, and community-minded professional to join us as a Housing Case Manager. This is more than just a job-it’s an opportunity to transform lives by providing critical support to individuals experiencing homelessness. You’ll guide clients through the challenges of securing and maintaining housing, gaining employment, and accessing vital resources, empowering them to rebuild their lives and thrive.

Housing Case Managers are essential in supporting those in our programs, including Project-Based Section 8 housing, our shelters, and transitional housing. Working directly with clients, you will craft personalized plans that meet their unique needs in areas such as mental health, employment, recovery, and education. Whether helping with housing applications, connecting individuals to benefits, or providing life skills workshops, you will make a tangible impact every day.

In this role, no two days will look the same. One day, you might meet with a client at their new apartment to assess their progress; another day, you could lead a skills-building workshop at our Day Center. Your ability to foster strong relationships with clients will help them stay engaged and motivated throughout their journey. Additionally, your networking skills will allow you to build connections with landlords, employers, and other community partners, further opening doors for those you serve.

At The Sophia Way, you’ll be part of a mission-driven team that believes in “meeting people where they are.” With a focus on Coordinated Entry, Diversion, Housing First, and Rapid Re-Housing, we use innovative strategies to address the unique barriers our clients face. Every client interaction presents an opportunity to make a lasting difference-whether by helping someone secure a safe place to stay or supporting them as they build a more stable future.

We value the dedication and energy of our employees and are committed to supporting your personal and professional growth. As a full-time employee, you’ll receive competitive pay between $27.32 and $30.53 per hour, along with comprehensive benefits, including health coverage, paid time off, professional development opportunities, and the satisfaction of knowing you are making a meaningful impact in your community. Your well-being is important to us, and we provide ongoing training through Relias, flexible scheduling options, and a supportive, collaborative work environment.

The ideal candidate will have a background in social services or case management, with at least two years of experience working with populations facing homelessness, mental illness, and/or addiction. Familiarity with King County’s Section 8 program and local community resources is highly desirable. You’ll need to be comfortable navigating complex situations, handling crises calmly, and maintaining professional boundaries while building trusting relationships.

At The Sophia Way, we believe in creating a community where everyone can access safe, stable housing. Join us as a Housing Case Manager, and become part of a team that works tirelessly to provide pathways to housing for those who need it most. You’ll walk alongside our clients through every step of their journey, knowing that your efforts are helping them reclaim their independence and rebuild their lives.

If you’re ready to make an impact and grow in your career, apply today to join our team. Together, we can change lives-one person, one step, and one success story at a time.

Benefits
In addition to making a positive and lasting impact on clients’ lives, you will be eligible to participate in the following benefits.

• Generous PTO
• Medical, Dental, and Vision insurance (we pay the employee premium)
• Free virtual primary care and mental health care
• Employee Assistance Programs
• Life/AD&D insurance
• IRA with 3% employer match
• Educational Assistance Program
• Discounts on travel, shopping, dining, pet insurance, and more
• Public Service Loan Forgiveness eligible employer

EOE

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: case management, case manager, Housing, and social services. Salaries: 60,000 - 80,000.

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