Job Description

Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle.

JOB FAMILY DESCRIPTION
The Empower Integrations Product Analyst I works within Black Knight’s Originations Technology division, supporting third party integrations. Acts independently or as a member of a project team responsible for providing technical guidance concerning the configuration and support of API and integrations between third party solutions, clien t solutions, and Black Knight’s Loan Origination System Empower.

Note: This position has a preferred location of Sharon, Pennsylvania, but has flexibility to work in any Black Knight office location, with possiblity of remote capabilities outside of these locations.

GENERAL DUTIES & RESPONSIBILITIES
* Works individually or within a team on technology business consulting projects to meet specific client requirements.
* Serves as liaison between end-users and the information technology organization consultants during IT and technology consulting projects.
* Expertly researches and documents client needs, technology, or regulations related to system design, enhancement, acquiring hardware or software that will impact multiple platforms and/or applications.
* Defines product scope, objectives and requirements. Defines specifications and data models for product development and testing.
* Creates detailed specifications from which programs will be written.
* Analyzes industry, company, , vendor products and services, etc. Also analyzes impacts to other systems and procedures. Provides recommendations on best practices and changes in technology accordingly.
* Assists client in writing test plans and test cases to ensure enhancements made to applications meet client needs and that application integrity is maintained.
* Conducts a variety of tests such as system, integration, readiness, and acceptance tests. Conducts tests using client data to be certain client needs will be met.
* Consults directly with the client and may travel to the client site.
* Acts as team leader for technical aspects of consulting projects, leading sub-plans or small projects. May mentor, guide, advise and/or check the work of less experienced Technology Business Consultants.
* May play a key role in the training of client and technical support personnel on enhancements, new systems or procedures.
* May serve as pre-sales support specialist when needed.
* May require travel.
* Performs other related duties as required.

EDUCATIONAL GUIDELINES
A Bachelor’s degree or the equivalent combination of education, training, or work experience.

ADDITIONAL EXPERIENCE REQUIREMENTS
* Prior knowledge and experience of loan origination processes and systems is highly preferred

GENERAL KNOWLEDGE, SKILLS & ABILITIES
* Knowledge of the mortgage industry strongly preferred
* Familiarity with Black Knight products and services (Empower) preferred
* Experience with API and/or Integration support preferred.
* Excellent customer service skills that build high levels of customer satisfaction for internal and external clients
* In-depth knowledge of mortgage-and home-equity services industry and associated regulatory and compliance requirements
* Knowledge of the tools, techniques and principles used in application development in objective-oriented development, or other relevant technology is desired
* Proficiency in business modeling and requirements definition disciplines
* Proficiency in quality management methods, tools and technologies
* Awareness of system-development protocol
* Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
* Excellent analytical, decision-making, problem-solving, interpersonal, team, negotiation, conflict management and time management skills
* Project management skills, including the ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

Technology Business Consultant I

Entry-level role. Basic skills with moderate level of proficiency. Generally performs tasks that tend to be of small to moderate size and scope. Works under close to moderate supervision with limited latitude for independent judgment. Consults with senior peers on non complex projects to learn through experience. Typically requires up to three years of demonstrated business analysis/consulting experience and demonstrated technical capabilities.

Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embrace our differences, it makes us better and brighter. Black Knight’s c ommitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day.

How to Apply

Job Types: Full-Time.

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