Job Description

Job Purpose
The Community Advocate & LGBQ/T Outreach Coordinator is part of DOVE’s team of advocates responsible for the provision of services for individuals seen primarily through DOVE’s Community-Based program. The Advocate will work with clients in both individual and group settings, providing crisis intervention, emotional support, advocacy, safety planning, and education on many issues related to domestic and dating violence. The Advocate works in a team with other community-based advocates, attorneys, and interns, as well as shelter staff.

Further, the incumbent will conduct outreach to the LGBQ/T community of the South Shore, utilizing expertise on the specific needs of the queer and trans communities to serve as a liaison and foster partnerships with the community.

While DOVE recognizes the role will likely closely intertwine with the employee’s identities, the expectation is not that they will bear responsibility for internal education within the program or organization. Rather, all of DOVE’s staff work collaboratively to evaluate, design, and practice services which meet the needs of marginalized survivors, including LGBQ/T survivors.

Responsibilities include:
Community Advocacy/Direct Service Provision (55-65%)
• Provide emotional support, supportive counseling, advocacy, and assistance to survivors seen through DOVE’s Community-Based Services. Includes conducting danger assessment and safety planning as well as connecting survivors with internal and external services and resources (e.g., legal, housing, benefits, mental health and substance abuse, etc.).
• Act as Counselor of the Day in rotation with other Advocates and Interns on the Community team.
• Complete Individual/Family Needs Assessment with each assigned client.
• Coordinate internal and external service options for clients’ families.
• Work collaboratively with health and social service providers, therapists, child protective services, LGBQ/T-specific resources and service providers, and others to ensure coordination of services for clients.
• Design, promote, and co-facilitate support and/or psycho-educational groups as assigned, with targeted outreach to LGBQ/T survivors.
• Interface with DOVE’s Civilian DV Advocates, Legal Advocacy Program/Staff Attorneys, Shelter- based Advocates, as well as Community Education & Prevention program.
• Be available for consultation by other team members and intern(s), and/or serve as daily point-of- contact for interns as needed as needed.
• Periodically provide coverage of the shelter and hotline.
• This role may include participation in regular on-call rotation for emergency shelter (typically for 1 week every 5-8 weeks.
• Complete other duties as assigned.

LGBQ/T Community Outreach and Liaison (30-40%)
• Initiate contact, maintain, and cultivate relationships with others working with LGBQ/T communities to promote awareness of DOVE’s services, including but not limited to community service providers, Quincy Pride, schools, school GSAs, and local AGLY networks.
• Contribute to outreach and collaboration events, including representing DOVE at community and health fairs, tabling events, Boston and Quincy Pride, and LGBQ/T community events and forums.
• Facilitate and create workshops for community partners to promote awareness of LGBQ/T partner violence issues, support LGBQ/T teens in developing healthy relationship skills, and share information about DOVE’s services. Help DOVE build stronger connections with LGBQ/T communities and survivors.
• Serve as an ambassador for and liaison with DOVE for members of LGBQ/T communities, particularly on the South Shore, sharing information out, and bringing feedback and information in.
• Maintain and create content for DOVE’s LGBQ/T Program Instagram that is identity-affirming and survivor-centered.

Additional Responsibilities (10-20%)
• Attend and participate in regular Team Case Review, weekly Supervision sessions, Shelter On-Call, Outreach Team, and Staff Meetings.
• Prepare client service documentation and programmatic statistics and reports.
• Complete forms and reports as required by the organization and funders.
• Assist Director of Community Services (DCS) with ongoing development/evaluation of program effectiveness.
• Participate regularly and represent DOVE at local, regional, and/or state meetings as requested by DCS and/or Executive Director.

• DOVE has committed 5% (2 hrs/wk) of all staff time to participate in active learning regarding justice and equity issues, including regarding race, gender identity, sexual orientation, ability, etc., to include reading, listening to podcasts, watching webinars, videos, etc. Active discussion with peers is encouraged. For BIPOC and LGBQ/T staff, time can include commitment to self-care and resilience-building as needed.
• Complete other duties as assigned.

Skills & Qualifications:
• Minimum 2 years’ of related human services experience required.
• Bilingual/bicultural preferred, as DOVE strives to expand its linguistic and cultural accessibility, particularly in languages spoken widely on the South Shore, including but not limited to ASL, Haitian Creole, Portuguese, Spanish, Vietnamese, Mandarin, Cantonese, Hindi, Urdu, and/or Arabic. Additional compensation is provided for proficiency in language(s) needed in DOVE’s service area.
• Knowledge and demonstrated ability/experience working within and on behalf of LGBQ/T persons and communities with a particular emphasis on having skills, knowledge, and experience advocating for and working with transgender and nonbinary individuals; experience supporting LGBQ/T survivors of partner abuse preferred.
• Knowledge and demonstrated ability/experience working with individuals and families impacted by violence, abuse and/or trauma using a trauma-informed, empowerment-based, and survivor- centered approach.
• Knowledge and demonstrated ability/experience working with people with a range of identities and backgrounds, such as race, ethnicity, ability, gender, sexual identity, religion and lived experiences.
• Knowledge and demonstrated ability/experience working with individuals with histories of substance abuse and/or mental health challenges.
• Knowledge of child protective services and the criminal legal system as they relate to victims/ survivors of violence and their families.
• Demonstrated crisis intervention, problem-solving, and conflict resolution skills.
• Be a “people person;” enjoy talking and working with others.
• Demonstrated experience making and maintaining connections in community and professional settings.
• Experience in public speaking, networking, designing and conducting presentations and trainings, and group facilitation.
• Anti-oppression activist experience welcome; demonstrated experience in anti-oppression dialogue and practice is preferred. Participation in this ongoing process of learning anti-oppression principles (including anti-racism) and putting into reflective practice is expected of all staff members.
• Ability to collaborate effectively, internally and externally.
• Ability to effectively multi-task.
• Flexibility and sense of humor.
• Sound computer skills.
• Bachelor’s degree in Women’s/Gender studies, Asian Studies, Africana Studies, Chicana Studies, Social Work, Sociology, Psychology or related field + 2 years’ work experience in human services delivery strongly preferred. Equivalent life experience considered.

Requirements:
• Must be committed to DOVE’s mission and practice philosophies, to ending violence and oppression, to using empowerment practice, and to promoting social justice and social change.
• Experience actively engaging in anti-oppression dialogue and practice is encouraged; participation in this ongoing learning process, as a member of DOVE’s staff, is required.
• Must provide documentation of 35 hours of domestic violence training upon hire, or complete DOVE’s 35-hour Domestic Violence training within 1st year of hire.
• This position is classified as an Essential Employee of DOVE and may be required to travel during State of Emergency declared by the Governor.
• CORI check upon offer of hire. CORI History will be reviewed and may or may not disqualify candidates.

** DOVE aspires to cultivate the leadership potential of promising candidates. Domestic violence survivors, members of historically oppressed communities including QTPOC, candidates with disabilities, and individuals with experience working in DOVE’s catchment area are particularly encouraged to apply.

Work Schedule: Full-time, non-exempt position, generally Monday – Friday 9:00am-5:00pm. The Community Advocate & LGBQ/T Outreach Coordinator will be required to work at other times to conduct groups, provide on-call coverage, and/or attend training/meetings/outreach events/fundraising events; this will include evening and occasional weekend hours.

Compensation & Benefits:
DOVE is committed to working for racial, social, and economic justice, working with engaged and dedicated colleagues, and providing and ensuring training and education in best practices as well as professional development opportunities. As an organization we hold openness to innovation, and we seek the opportunity and resources to do meaningful, impactful work.
• Position will be paid $21.16 – $22.36/hr. ($44,000-$46,500 expected annual salary/equivalent), depending on skills and experience.
• Additional compensation is available for proficient language skills preferred in DOVE’s catchment area, including: ASL, Haitian Creole, Portuguese, Spanish, Vietnamese, Mandarin, Cantonese, Hindi, Urdu, and/or Arabic; $1,500 gross annual per 40 hr FTE for 1st language in addition to English, and $1,000 gross annual per 40 hr FTE for 2nd language in addition to English.
• Paid time off: Vacation (3 weeks in Year 1, increases at Year 3), Personal Days (3 days/year), Sick time (12 days/year), and 12 Holidays.
• Insurance coverage (70% Health/Dental and PFML, 100% Short-Term Disability and Life).
• Flexible Spending Account.
• Opportunity for individual to establish and contribute to retirement account.

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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