Full-Time DMV Chief Operating Officer

Job Description
- Facilitate steps towards process improvements, adapt, and implement innovative solutions for all NCDMV areas.
- Evaluate and adjust processes to ensure changes have breakthrough results.
- Ensure NCDMV daily operations are completed at maximum efficiency.
- Create and implement strategic plans leading NCDMV to higher service proficiency.
- Help improve our work culture and develop/maintain an environment where staff can thrive, grow, and achieve their career goals.
- Project management experience.
- Experience gathering feedback from staff for improving processes.
- Experience leading organizational change initiatives.
- Problem-solving skills managing a diverse organization.
- Experience composing and presenting information to diverse audiences.
- Demonstrated achievement of key performance indicators (KPIs) leading a large multifaceted organization with a focus on customer service initiatives.
- Bachelor’s Degree, and
- 5+ years of program experience, and
- 3+ years of management experience in the public or private sector involving significant decision-making in the planning, organizing, and directing of operations; or
- An equivalent combination of education and experience.
How to Apply
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