Job Description

HYBRID

Who we are: Groups360 is a booking engine for meeting space founded in 2014 by former Gaylord Entertainment executives Dave Kloeppel and Kemp Gallineau. Groups360 was created with a singular goal — to empower meeting planners by bringing innovation, transparency, and simplicity to the decades-old problem of booking groups. The company’s technology, GroupSyncTM, enables suppliers to distribute inventory, engage with planners, and optimize group revenue. GroupSync also equips planners to search and shop hotels worldwide and book rooms and space directly, online, or through a simplified RFP process. GroupSync is the first distribution channel to offer online booking for both group hotel rooms and meeting space. Groups360 has offices in Nashville, London, and Singapore.

Our Partners: In 2019, major hospitality players Accor, Hilton, IHG and Marriott, invested a combined $50 million in Groups360 to help fuel instant-booking development. In 2022, the world’s largest alternative asset manager Blackstone Innovations Partners, New York Hedge fund Fir Tree Partners, and property and technology investment firm, Zigg Capital invested a combined $35 million in Groups360 to help drive the industry wide transformation, making group travel simple.

Life at Groups360: Groups360 is an innovative, high-growth company with offices in Nashville, London and Singapore. Groups360 is an equal opportunity employer, and our dedication to promoting diversity, multiculturalism and inclusion is reflected in the foundation of all we do.

Who we’re looking for: The demand for Groups360 products and services is at an all-time high. So, we are looking for ambitious, self-starters who want to impact the $1 trillion meetings and events industry. Successful team members have been those with the desire to be a part of a high- growth team and organization that finds and solves problems individually and as part of a team. If you’re looking to be a part of a fast-paced, highly motivating and rewarding environment at the intersection of hospitality and technology, then your next career starts here!

The role: The Director, of Quality Assurance, directs and oversees  developing, releasing, and maintaining quality software applications according to business needs. A primary deliverable of this role will be to migrate the Company’s QA processes and disposition from manual testing to full automation. Monitor and manage activities related to outsourcing projects. Establishes policies and procedures that produce high-quality software products and services. The Director, of Quality Assurance, should demonstrate excellent technical and communication skills, an ability to connect with other engineers and developers, and a solid foundation in software testing and design. This position will be responsible for managing teams of engineers and developers, collaborating with product managers, as well as guiding the Company’s product vision and maintaining compliance with quality standards.

What you will do:

• Lead quality assurance and software development efforts for a group of development teams to position the Company for success.
• Responsible for the strategic and tactical SDLC roadmap including quality assurance, testing, automation and release management.
• Collaborate with senior technical leaders on strategy and vision of departmental goals and initiatives.
• Take ownership for planning and implementation of test automation strategy and  processes
• Responsible for the assessment of technology trends, technology strategy and technology gaps, and contributing to the development of our current and future enterprise technology strategy.
• Recommend technological development and improvements in efficiency when required.
• Assist with enterprise budget, ensuring compliance with department financial objectives.
• Manage quality assurance and software engineering schedules and resource allocations.
• Partner with the Product team and other customer-focused teams to plan, build and deliver products that enhance the Company’s product offerings.
• Promote the technical vision, philosophy, policies, procedures, and best practices throughout the department.
• Maintain department compliance with security policies and procedures.
• Ensure the department is maintaining consistency with the product platform.
• Assist software development team to attain optimal team performance through removing technical obstacles.
• Hire, develop, train, and retain technical talent.

Education and experience:

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience required. MBA or other master’s level degree preferred.
• 10 + years of quality assurance experience.
• 7 + experience with web/cloud-oriented solutions.
• 5 + years of management experience.
• Extensive experience in integrations, implementation and quality systems.
• Experience with GitHub, CI/CD tools, BrowserStack, Mac/Windows/Linux, AWS/Cloud.
• Familiar with modern dynamic OO language.
• Familiar with the concepts involved with Design Patterns.
• Strong knowledge of data structures and algorithms.
• Proficient in software design and developing customer-orientated platforms.
• Must be knowledgeable about industry trends, best practices, and change management

Additional Eligibility Qualifications:

• Excellent verbal, written and group communication and presentation skills; ability to utilize communication skills to effectively influence across functions and business units as well as across different leadership levels.
• Excellent leadership, organizational & analytical skills, and ability to multi-task in a fast-paced environment.
• Results-driven and execution-oriented personality, ready to take ownership and get results.
• Strong empathy for customers and a passion for revenue and growth.
• Strong proficiency in Microsoft Office 365 Suite: Word, PowerPoint, Project, SharePoint and Excel; specifically, advanced formulas, pivot tables and charts.
• Other qualifications as required.

Core Business Hours: 8:00 a.m. to 5:00 p.m. M-F, HYBRID; these hours may vary depending upon your position and work requirements.

Status: Exempt

Location: Brentwood, TN. HYBRID (3 days in-office, 2 days remote)

(Company will not sponsor C2C or Work-related Visas)

Groups360 is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. All employment is decided on the basis of qualifications, merit, and business need.

NOT ACCEPTING AGENCY CALLS OR SUBMISSIONS 

How to Apply

Job Categories: LGBT. Job Types: Full-Time. Salaries: Not Disclosed.

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