Job Description

ABOUT THE ORGANIZATION:

MADRE is an international women’s human rights organization and feminist fund that partners with community-based women’s groups in Africa, Asia and the Pacific, Latin America and the Caribbean, and the Middle East who face war and disaster. MADRE works towards a world in which all people enjoy the fullest range of individual and collective human rights; resources are shared equitably and sustainably; women participate effectively in all aspects of society; and people have a meaningful say in decisions that affect their lives.

MADRE offers a comprehensive model of support to our grassroots partners using three interconnected strategies—grantmaking, organizational strengthening, and legal advocacy—to meet urgent needs and create opportunities for women and girls in marginalized communities to assert their agency and voice.

Using these strategies, MADRE provides long-term and flexible financial and direct service support to community-based women’s and girls’ groups who are largely under the radar of traditional philanthropy and/or where conflict or disaster have rendered them difficult to fund and challenging to reach. We work at the intersection of three program areas—Ending Gender Violence, Advancing Climate Justice, and Building a Just Peace—and across five priority communities who are disproportionately marginalized: young women and girls, Indigenous women, Afro-descendant women, LGBTIQ people, and people with disabilities.

The first grant maker to hundreds of organizations, in MADRE’s nearly 40-year history, we have disbursed over $56 million in grants and in-kind support to organizations across the globe.

Learn more about MADRE’s work at: https://www.madre.org/.

POSITION SUMMARY:

The Director of People Operations (DPO) will be integral in driving, implementing, and organizing MADRE’s human resources systems and structures. The Director of People Operations will report to the Sr. Director of People & Culture to ensure the integrity of MADRE’s benefits, payroll, and human resource systems.

The Director of People Operations must have strong communication and a people-first approach while in an organization that seeks to continue to center a culture of inclusivity and equity. The Director of People Operations understands how to design and implement systems with good controls and flexibility within a diverse people-centric organizational structure. They will oversee all day-to-day human resource activities and support the People & Culture department to help achieve the organization’s HR, compliance, and people-centered goals.

POSITION DESCRIPTION:

The Director of People Operations (DPO) is charged with executing the strategic vision of the People & Culture Department at MADRE. As they partner with the Senior Director, they will be responsible for building human resources systems and people operations to ensure compliance, policies, and structures can foster a strong organizational culture. In addition, they should also strongly commit to social and racial justice by incorporating diversity, equity, inclusion, belonging, and accessibility.

CORE RESPONSIBILITIES:

Talent Acquisition and Employee Lifecycle

• Lead the hiring process by collaborating with hiring managers to identify candidate profiles and develop interview plans.
• Provide professional expertise and support in the design, development, and implementation of the talent review process that is required to achieve business goals and results in the creation of an internal bench of top talent.
• Support the SPDC in managing the maintenance and execution of the performance management system, including current job descriptions, standards of performance, and performance evaluation instruments.

Employee Engagement & Relations

• Oversee robust experiences for the onboarding and offboarding of MADRE staff.
• Serve as the lead for new employee questions or issues around organization policies and benefits.
• Support the Senior Director of People in Culture in navigating and resolving employee grievances.

Payroll Administration & Benefits Management 

• Oversee payroll administration and benefits programs. Evaluate processes and make recommendations for improvements: I.e., Participate in annual open enrollment.
• Support the designing of compensation and benefits programs that support the organization’s ability to attract, retain, and motivate employees.
• Oversee the management and administration of the organization’s compensation and benefits programs to ensure equity and competitive compensation and practices.

Compliance & HR Operations

• Collaborate with SPDC in establishing, developing, and driving new initiatives, programs, tools, and experiences that engage our team at all levels and inspire a positive, adaptive, feedback-driven, and accountable culture.
• Lead the process of developing and updating organizational policies, including review, implementation, communication, training, and interpretation.
• Perform comprehensive ongoing data analysis and evaluation related to HR operations.
• Drive internal processes to ensure compliance with all reporting and auditing requirements.
• Effectively plan, design, develop, implement and evaluate human resources and compliance programs, services, and policies to support organizational strategic goals.
• Coordinate with PEO to ensure that plan documentation is accurate, that all participants receive an up-to-date Summary Plan Description and required plan notices, and that annual 5500 returns and Summary Annual Reports are filed and distributed as appropriate.
• Advise on employee and labor policies, such as ADA, FMLA, and OSHA.

Support & Thought Partnership

• Serve as a thought partner and confidant to the Senior Director on all human resource-related matters to ensure processes/systems and compliance necessary to support and achieve operational goals.
• Work closely with the Senior Director to build and manage streamlined and highly functional systems for HR operations.
• Support the SDPC in resolving complex employee relations matters.
• Support labor relations functions, including day-to-day administration and operationalizing of the union contract.
• Partner with the Senior Director of People & Culture and senior management to enhance overall organizational culture, onboarding and manage external consultant and vendor relationships.
• Lead special projects and perform any other duties as assigned

Supervision

This role supervises the People & Culture Manager (to be hired).

QUALIFICATIONS:

• At least 7-10 years of experience in human resources, on and offboarding, payroll administration, benefits administration, and compliance.
• Understanding basic accounting practices related to HR is a plus.
• Experience with payroll administration, human resources, and compliance with federal, state, and local regulations.
• Experience working with PEO like Paychex.
• Experience working with people from diverse backgrounds.
• Ability to incorporate an anti-racist and anti-oppression lens into MADRE’s people-focused operations.
• Strong communication and interpersonal skills.
• Experience in building trust and practicing discretion with any and all human resource matters.
• Kindness and strengths-based leadership: someone who sees value in every person and communicates respect and encouragement to people at all levels; a passionate investment in the well-being and success of our staff
• Understanding labor laws or experience at a unionized workplace is a plus

MORE INFORMATION: 

Salary: $119,000

Location: Remote based – DC-area (Washington, DC, Maryland, or Virginia)

This role requires the eligibility to work in the United States. While this job is remote with a base in the DC area (DC, Maryland, or VA), it will require occasional in-person meetings at MADRE’s headquarters in New York City. Minimal international and domestic travel may be required when the pandemic subsides.

Compensation & Benefits: We’re proud to offer our employees an exceptional benefits package that is robust, inclusive, and progressive. Our comprehensive benefits package includes but is not limited to the following:

• Medical Insurance – Employee and dependent coverage paid 100% by MADRE
• Dental Insurance
• Vision Insurance
• Retirement Plan
• Employee Assistance
• Flexible Work Options
• Generous Leave Policies (incl. Vacation, Sick, Holiday Leave, and Parental Leave)
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MADRE is an Equal Employment Opportunity employer committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion.

Black, Indigenous, People of Color, recent immigrants, persons with disabilities, LGBTIQ+ people, and other historically marginalized people from under-represented backgrounds are highly encouraged to apply. We take pride in our pluralistic community and continue to seek excellence by integrating an intersectional justice lens into all our recruitment efforts.

Studies have shown that people from historically marginalized groups are less likely to apply for specific positions unless they believe they meet every single one of the qualifications listed in a job description. MADRE values lived experience and are highly committed to building a diverse and inclusive organization that centers on intersectional justice. We actively seek to reach candidates from directly impacted communities.

How to Apply

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: Remote. Salaries: 100,000 and above.

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