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27 Sep 2022

Full-Time Digital Asset Custody Operations Strategy Lead

BNY Mellon – Posted by BNY Mellon New York, New York, United States

Job Description

Major Responsibilities Include:

  • Provides complex analytics and reporting services, working to improve and automate Client processing systems
  • Deals with complex external client issues (on-going client servicing for various programs, post sales support, resolving operational issues, and product implementations).
  • May allocate/coordinate work within a team/project.
  • Assists in communicating needs and issues with internal and external clients.
  • Participates in innovative product development, product enhancement, and system testing to ensure that products continue to accurately and efficiently process high value transactions.
  • Solves complex problems based on an understanding and knowledge of the intricacies of the system..
  • Uses in-depth area knowledge to apply ingenuity and creativity to common repeat problems and determines more permanent resolutions.
  • Provides technical assistance and support to lower level client processing roles.
  • Supervises a small Client Processing team. Contributes to the achievement of team objectives
  • Contributes to the achievement of team objectives.



  • Bachelors degree in a related discipline or the equivalent combination of education and experience is required.
  • Advanced / Graduate degree preferred
  • 7-10 years of total work experience preferred
  • Prior experience in brokerage processing is preferred.
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Job Types: Full-Time.


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