| Black Knight is the premier provider of integrated technology, services, data and analytics that lenders and servicers look to first to help successfully manage the entire loan life cycle. Our deep understanding of regulatory and compliance issues complements the knowledge, technology and solutions we offer to help our clients achieve their business goals. Black Knight offers leading software systems; data and analytics offerings; and information solutions that facilitate and automate many of the business processes across the mortgage life cycle. LOCATION: This job is fully remote eligible within the United States. If located in Jacksonville, FL some onsite may be required. JOB FAMILY DESCRIPTION
Responsible for the continual automation, integration, deployment, and optimization of software / infrastructure build and deployment systems. Works collaboratively with software engineers to de ploy and operate systems across multiple platforms securely and accurately. Keeps a vigilant eye on Black Knight’s systems capacity and performance. GENERAL DUTIES & RESPONSIBILITIES - Assists in defining automated monitoring, deployment and repair strategies utilizing Ansible and other Ops tools across the enterprise.
- Builds and maintains tools for deployment, monitoring and operations as well as troubleshoots and resolves issues.
- Assists with the Continuous Integration and Continual Deployment (CI/CD) processes and mentors teams to assist with improving their processes.
- Makes sure build and deployment processes are following known best practices.
- Assists with the management and performance of the infrastructure and deployment of applications.
- Evaluates third party software tools and libraries for enterprise needs with risk management.
- Diagnoses, isolates, and debugs application problems and performs problem resolution.
- Monitors systems capacity and performance to allow for scaling of high performance as necessary.
- Performs other duties as required.
EDUCATIONAL GUIDELINES
Bachelor’s Degree in Computer Science, Information Systems or the equivalent combination of education, training, or work experience. Certifications such as Red Hat Certified System Administrator (RHCSA) or Red Hat Certified Engineer (RHCE) a plus GENERAL KNOWLEDGE, SKILLS & ABILITIES - Expertise in cloud computing, storage, and hosting functionality (i.e., cloud computing, storage, hosting functionality) a plus
- Experience working in an environment that utilizes CI/CD processes a plus
- Experience developing or supporting software applications or infrastucture environments and build tools
- Knowledge of source code control tools such as Git (GitLab, GitHub, BitBucket) desired
- Proficiency with tools such as Ansible, Jenkins, Salt, Chef or Puppet
- Experience with scripting and development languages such as Python, Java, C#, Powershell, YAML, etc.
- Experience managing large number of systems (configuration management systems)
- Expertise with monitoring, alerting and incident response tools and performing root cause analysis desired
- Familiarity with Agile best practices desired
- Experience with automated testing a plus
- Experience with container orchestration tool (i.e., Kubernetes, Docker Swarm, etc.) for containerizing applications or services a plus
- Proficiency in Linux (Red Hat Enterprise Linux / RHEL) and/or Windows operating systems
- Excellent analytical, decision-making, and problem-solving skills
- Ability to develop partnership-oriented relationships with business executives and functional leaders, especially as it relates to operations and technology
- Must be able to multitask in a fast-paced environment with focus on timeliness, documentation, and communications with peers and business users alike
- Ability to communicate well both verbally and in writing to technical and non-technical audiences of various levels within the enterprise or outside the organization (executives, regulators, clients, etc.)
- Results oriented, business focused, and successful at interfacing across multiple organizational units
DevOps Engineer II Intermediate professional level role. Works on multiple products, activities, and projects as a project team member, and infrequently as a project team leader. Works on moderately complex tasks, projects, activities, or support issues that require increased skill in multiple technical environments and has expertise in one product/system. Develops solutions requiring moderately complex analysis and research. May coach more junior staff. Typically requires four (4) years of experience in systems administration and/or software development. Black Knight is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, and protected veteran or military family status. Our employees’ diversity is our strength, and when we embra ce our differences, it makes us better and brighter. Black Knight’s commitment to inclusion is at the core of who we are, and motivates us in how we do business each and every day. |
