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24 Feb 2023

Full-Time Customer Service Representative – Waukesha, WI

Mauricha Smith/Security Finance – Posted by Mauricha Waukesha, Wisconsin, United States

Job Description

Job Summary: Under close supervision, supports the branch manager in the daily operation of the branch office

Job Duties and Responsibilities:

 Provides courteous customer service

 Solicits for new or renewed customer business on every contact
 Receives loan payments and posts to customer accounts
 Maintains cash drawer accuracy and security
 Prepares and handles office deposits and maintains checkbook accuracy
 Prepares and processes loan applications; closes approved loans
 Performs collection activities on delinquent accounts, by both written and verbal
 Assists with the development and training of all new personnel
 Maintains compliance with company policies and procedures
 Maintains accurate filing and record-keeping system
 Prepares and assemble reports for remittance, and for branch record-keeping
 Prompt and regular attendance is required

Job Requirements:
 Prior experience with customer service
 Basic math and money handling skills; able to count cash accurately
 Ability to obtain license, certification, and/or governmental approval to provide
ancillary products and services, as applicable
 Valid driver’s license and daily access to a reliable automobile for business use
 Computer literate with ability to operate a ten-key calculator

Physical Requirements:
This is an office position that consistently operates a computer and other office
productivity machinery, such as a calculator, copy machine, and computer printer.
Requires the ability to communicate verbally and in writing.
This position frequently operates a standard telephone.
This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs.

Educational Requirements:
High school diploma or equivalent


How to Apply

Apply directly to the Security Finance Careers page

Job Categories: Equal Opportunities. Job Types: Full-Time. Job Tags: #waukesha #wisconsin.

Job expires in 58 days.

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