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2 Dec 2021

Full-Time Community Development Assistant Director

CouleecapHR – Posted by CouleecapHR La Crosse, Wisconsin, United States

Job Description


Job Description:  Community Development Assistant Director


SALARY LEVEL:  Grade 29                                                                                                    DATE:  August 2021

SUMMARY:  Responsible for overseeing the daily operations of the Community Development Department, including homebuyer, housing rehabilitation, housing counseling, and job and economic development programs.  Assists the Department Director in the implementation of affordable housing development programs.  Collaborates with other agencies and service providers.  Represents Department Director at public meetings and hearings when necessary.

The work is performed under the general supervision of a department director; however, the employee is expected to exercise initiative, creativity and good judgment in carrying out duties.  The employee must be available for flexible work hours.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.  Other duties may be assigned.

Supports and upholds Couleecap’s mission to fight poverty and promote self-sufficiency for individuals by helping to identify needs, mobilize resources, and provide quality services.

Oversees daily operations for home rehabilitation, homebuyer counseling, job training, and job and business development programs.  Assists in the development of budgets for Department programs, including grant, program income, match and other revenue.

Develops and nurtures positive relationships with funders, community members, contractors, clients, and staff.

Identifies and assigns goals to staff and provides guidance in achieving program objectives.

Supports the department director as necessary in planning, arranging financing, and coordinating partners in the development of single family and multi-family housing projects.

Serves as a certified housing counselor on behalf of the agency and oversees the housing counseling programs and staff.

Monitors and reports contract performance to funders, agency staff, and the department director; develops and implements corrective action plans, as required.

Identifies and assigns goals to staff and provides guidance in achieving program objectives. Provides training and development to staff.

Maintains safety standards.

SUPERVISORY RESPONSIBILITIES:  Supervises 1 subordinate supervisor and 5 non-supervisory staff for a total of 5 to 10 employees.  Carries out supervisory responsibilities in accordance with the agency’s policies and applicable laws.  Responsibilities include interviewing, making hiring recommendations, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 QUALIFICATION REQUIREMENTS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE: Requires completion of a baccalaureate degree in a college or university; or four to seven years’ previous experience; or equivalent combination of education and experience.  Extensive successful experience in managing a complex decentralized operation; supervisory experience; experience with creating collaborative relationships; experience working with low‑income or disadvantaged people preferred.

 LANGUAGE SKILLS:  Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.  Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.  Ability to write speeches and articles for publication that conform to prescribed style and format.  Ability to effectively present information to top management, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:  Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry.  Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

REASONING ABILITY:  Ability to define problems, collect data, establish facts, and draw valid conclusions.  Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.  Ability to interpret laws and governmental regulations.

CERTIFICATES, LICENSES, REGISTRATIONS:  Access to reliable, licensed, insured driver and transportation.  Hold a U.S. Housing and Urban Development Housing Counseling Certificate or be able to attain one within six months of hire.

OTHER SKILLS and ABILITIES:  Thorough knowledge of general management practices; knowledge of public or private non‑profit operation; knowledge of the state and federal governmental funding procedures.  Excellent oral and written communication skills.  Ability to adapt to change and implement change.  Ability to perform in stressful situations.  Reliability and good judgment. Experience with Microsoft Word & Excel.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is frequently required to sit and talk or hear.  The employee must occasionally lift and/or move up to 10 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.

How to Apply

 To apply complete the ranking questions below and submit with a resume to Courtney Messer at courtney.messer@couleecap.orgmail to 201 Melby St., Westby, WI  54667, or fax 608-634-3134. Ranking Questions:
  1. Describe any supervision experience you have including techniques used to support and instill strong decision-making skills in support staff.
  2. Describe your experience in providing customer service, resolving customer complaints, and dealing with dissatisfied clientele.
  3. Describe any experience you have in home rehabilitation, financial counseling, homeownership, housing development and mortgage lending concepts.
  4. Describe your experience with monitoring and enforcing contract and/or grant requirements include any experience writing grants.

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 40,000 - 60,000.

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