Job Description

OVERVIEW
The District Management Group (www.dmgroupk12.com) (“DMGroup”) partners with public school district leaders to help them improve student outcomes, operational efficiency, and resource allocation. School districts face a myriad of challenges – stagnant achievement results, budget crises, federal and state mandates, increasing accountability measures – and they need practical solutions that can be implemented quickly to get results.

The District Management Group was founded in 2004 with the goal of providing public school system leaders with superior strategic insights and practical solutions to the most common and pressing management challenges by combining educational and management best practices. DMGroup has become the trusted advisor to school district leaders across the country, helping them tackle their most important issues and achieve measurable results. DMGroup believes that leadership and management matter in our public school system. By helping strengthen and increase the managerial capacity of the people leading school districts, DMGroup contributes to the systematic performance improvement of the American public education system. DMGroup offers a broad range of services and products to school district members, including: 1) Membership services such as publications, conferences, and professional development sessions, 2) Project-based consulting services, and 3) Annual subscription- based technology solutions.

Through this combination of services, DMGroup works hand-in-hand with districts to produce tangible, sustainable outcomes. DMGroup is based in Boston with more than 40 employees and is experiencing rapid growth. Today, DMGroup member school districts serve more than 4.5 million students across 34 states. The District Management Group prides itself on its high rate of client satisfaction and success and having a talented team that is passionate about its mission. To learn more about DMGroup, please visit www.dmgroupk12.com.

THE OPPORTUNITY
We are recruiting Associates to join our consulting team in our Boston office. The position offers an opportunity to focus on the most strategic, high impact issues that school systems face and to work directly with respected leaders in K-12 public education. The implementation team focuses on working closely with the software development team and school districts to create products that not only identify but also solve complex issues across elementary, middle and high schools. Additionally, the implementation team is focused on developing projects and processes that can scale quickly and be applied to a wide range of district profiles.

The Associate role has a wide, evolving range of responsibilities, with opportunities for rapid advancement based on demonstrated success. The ideal candidate is interested in education technology with strong organizational and analytical skills. Typical responsibilities range from product development and implementation to usability testing and general QA associated with new product releases or enhancements. More specifically an Associate should have experience with/ interest in the following:

Product implementation through requirements gathering, data collection, analysis, software configuration and training to meet the needs of our clients. This includes: the execution and management of exploratory, functional and regression tests, test cases and test suites; clearly documenting and communicating defects using tracking tools and procedures; providing high level of functionality, usability and testability knowledge during requirements phases and throughout the SDLC; a strong knowledge of development process and SQA methodologies including agile processes; and supporting ongoing continuous improvement efforts for QA practices and adherence to those practices.
Ensuring that clients fully understand solutions presented while demonstrating patience, empathy, and an appreciation for organizational dynamics and the barriers to change.
Supporting successful implementation of multiple, concurrent school district projects by exercising strong project management and communication skills.
Client success and troubleshooting support through close collaboration with district and school leadership.
Serving as an advocate for our software solutions and broader firm initiatives within school districts.
Identifying emerging trends across projects and sharing insights to improve the software and improve implementation efficiency.*
QUALIFICATIONS

Key Attributes:

Above all else, we look for two key qualities in our team members. The first is superior analytical strength. We seek individuals who possess the curiosity and force of intellect to take complex problems, conduct rigorous analyses, and present solutions in simple and concise terms. The second quality is a passion for service. We seek to hire individuals who derive genuine pleasure from providing a level of service far beyond what is required, and who care deeply about improving our nations’ schools.

Skills & Experience:
Candidates for the Associate position are preferred to have 1 – 3 years of relevant work experience
(software implementation, customer support, or work in a school in some type of operations based role ideally) and a record of outstanding academic achievement and extracurricular leadership. Candidates should have excellent interpersonal skills and be capable of supporting and growing relationships at all levels of an organization from a Superintendent to principal to teacher. Individuals should be comfortable developing these relationships to ensure we have continued opportunities to serve districts and schools.

Candidates should possess excellent problem solving and brainstorming skills, comfort with quantitative and statistical analysis, and experience with MS Office and G Suite products. Candidates should be able to work both independently as well as collaboratively within a team and be able to present oneself and one’s ideas with clarity, confidence and composure. S/he/they should be detail oriented with the ability to multi-task and prioritize effectively, coupled with a growth mindset and the ability to thrive in an ever changing environment.

COMPENSATION AND BENEFITS
This position offers a competitive salary, bonus opportunity, and robust benefits including medical, dental, and retirement plans. More details can be provided upon request.

DMGroup is committed to building a truly diverse and inclusive organization, and to providing equal employment opportunities to all qualified individuals. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply. DMGroup does not discriminate on the basis of race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, or disability.

How to Apply

Job Types: Full-Time.

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