Job Description

Bilingual Business Systems Analyst
100% Remote

Do you enjoy working remotely? ARC Group is looking for a Bilingual Business Systems Analyst. Our client is a Fortune 500 company based out of Jacksonville, Florida but this being remote you can work from your home office (just need to work Eastern Standard Hours). The right candidate will have 5-8 years of experience in application development and systems analysis as a Business Analyst. The role also requires experience supporting NLU (Natural Learning Understanding) systems.

The Bilingual Business Systems Analyst MUST HAVE permanent work authorization and not need sponsorship now or in the future.  This is not C2C eligible and no brokering.

Job Summary/Responsibilities:

• Analyzes business needs to determine technical requirements and identifies impacted areas/systems/processes and evaluates alternative solutions
• Design, develop, document, test, or support modification of computer programs and/or systems
• Researches and assists in designing solutions for general maintenance requests to resolve system problems
• Prepares detailed system requirements and assists in functional design solutions for new products/functionality and enhancements to existing products/functionality
• Provide oversight and final review of design specification
• Take the initiative to seek out areas of improvement
• Assigned to highly complex projects, systems, or initiatives
• Provides input into forecasting and project planning for scope/requirements documents and/or vendor contracts to minimize risk to on-time, cost-effective solution fulfillment.
• Leads a systematic process for capturing requirements.
• Works with partners to capture requirements in a standard format that can serve as the foundation for developing technical documentation.
• Using SDLC processes and associated tools, analyzes the current system targeted for replacement/enhancement to determine business and technical functions to be included in the design.
• Prepare crosswalks for transforming input data to output with the application of rules
• Works with Developers and other IT staff to determine system components and functional flow of components and data between components.
• Validates the design documentation with the appropriate parties and receive approval on these documents.
• Reviews final design documents to ensure that they clearly explain the work expectations.
• Clarifies design expectations. Answer business and technical questions. Researches and involves appropriate parties to resolve more complex business and technical issues.
• Continuously assesses systems as business direction changes for impacts on existing designs. Understands impacts and works as appropriate to determine the best solution.
• Provide consultative support for the systems within their product family
• Partner with developers and other IT staff to ensure the design fulfills business and technical requirements
• Responsible for relationship management responsibilities for assigned vendors
• Prepare technical documentation and deliverables including flow charts, models, procedures, user guides, scorecards, and reporting.
• Ensures adherence to practices, standards, policies, and procedures.
• Develops test scenarios & test cases and performs test executions for various system components.
• Prepares complex test strategies to ensure comprehensive coverage of system components and interfaces; provides SME-level expertise and recommends test strategies and scenarios for junior-level analysts.

Requirements needed to qualify

• 5+ years experience in Application development and/or systems analysis role
• Experience supporting NLU (Natural Learning Understanding) systems
• Must have experience supporting Conversation AI platforms (i.e. Kore.ai, RASA, Google Dialog, Alexa etc.)
• Bachelor’s Degree in an IT-related field or relevant work experience
• Bilingual in English and Spanish (Written and Verbal)
• The ability to write simple to complex SQL Queries is preferred

How to Apply

Job Categories: Equal Opportunities. Job Types: Temporary. Salaries: 100,000 and above.

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