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8 Nov 2023

Full-Time Assistant Center Director of Operations

T.Ortiz – Posted by T.Ortiz Waukegan, Illinois, United States

Job Description

Position Overview

The Division of Developmental Disabilities is seeking to hire and energetic, self-motivated professional to fill the Assistant Center Director of Operations position. This position will provide leadership and oversight of the services provided at the Kiley Developmental Center in Waukegan, Illinois, which includes directing, administering, and evaluating the Residential, Community Placement, on-campus day programs, off campus day programs, Quality Assurance, and Staff Development departments of the Center. The Kiley Developmental Center serves adults with developmental disabilities who have severe medical and/or behavioral needs.

Job Responsibilities

1. Serves as Assistant Center Director of Operations for the Kiley Developmental Center.

2. Assists in the direction, review and enforcement of standards of habilitation in accordance with Department, Administrative and program Directives, Center policies and procedures, federal Centers for Medicare and Medicaid Services and accreditation standards.

3. Serves as full-line supervisor.

4. Encourages community interest and involvement in the Center and its services.

5. Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

1. Requires knowledge, skill and mental development equivalent to completion of four (4) years college.

2. Requires four (4) years of progressively responsible administrative experience in the fields of health or human services.

Preferred Qualificaitons (in priority order)

1. Four (4) years of professional experience organizing, administering and evaluating ongoing services in a multi-disciplinary operation.

2.  Four (4) years of professional experience interacting with and communicating in oral and written form with internal and external stakeholders including the use of computers.

3.  Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, preparing and signing performance evaluations and approving time off.

4.  Three (3) years of professional experience developing and interpreting policies and procedures for a public or private organization.

5.  Three (3) years of professional experience working with Federal and State standards and regulations relative to residential care and treatment programs.

6.  Three (3) years of professional experience developing strategic plans, long and short-term goals for a residential treatment program.

7.  Three (3) years of professional and/or managerial experience and interpreting, recommending, designing and implementing staffing plans for a public or private organization.

9.  Master’s degree in a health or human services related field.

Conditions of Employment

1. Requires the ability to serve on-call, after business hours, weekends and holidays.

2. Requires the ability to travel in the performance of job duties.

3. Requires the ability to physically restrain individuals as necessary to prevent injury to individual or others.

4. Requires the ability to utilize office equipment, including personal computers.

5. Requires ability to pass the IDHS background check.

6. Requires ability to pass a drug screen for drugs prohibited from recreational use under Illinois Law.

*The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

Work Hours:  Mon – Fri, 8:30am – 5:00pm, with 24/7 on call rotation
Work Location: 1401 W Dugdale Rd Waukegan, IL 60085-6263

Division of Developmental Disabilities

Kiley Developmental Center

Agency Contact:  DH************@Il******.gov
Job Family: Leadership & Management; Health Services; Social Services


About the Agency:

The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values of Human Dignity, Equity, Community, Urgency, Transparency and Kindness.



As a State of Illinois Employee, you will receive a robust benefit package that includes the following:

  • A Pension Program
  • Competitive Group Insurance Benefits including Health, Life, Dental and Vision Insurance
  • 3 Paid Personal Business Days annually
  • 12 Paid Sick Days annually (Sick days carry over from year to year)
  • 13 Paid Holidays annually, 14 on even numbered years
  • Flexible Work Schedules (when available dependent upon position)
  • 10-25 Days of Paid Vacation time annually – (10 days in year one of employment)
  • 12 Weeks Paid Maternity/Paternity Leave
  • Deferred Compensation Program – A supplemental retirement plan
  • Optional Pre-Tax Programs such as Medical Care Assistance Plan (MCAP), Dependent Care Assistance Plan (DCAP)
  • Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility
  • 5% Salary Differential for Bilingual Positions
  • Commuter Savings Program (Chicago only)

For more information about our benefits please follow this link: https://www2.illinois.gov/cms/benefits/Pages/default.aspx


Term Appointment:
Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Human Services’ discretion.


The main form of communication will be through email. Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s). You may receive emails from the following addresses:

  • do********@SI****.com
  • sy*****@SI****.com
Share this role online (there may be a referral fee*)

How to Apply

Must apply through external site: Assistant Center Director of Operations (SPSA Option 6 Health & Human Services) (jobs2web.com)

Job Categories: Equal Opportunities. Job Types: Full-Time. Salaries: 100,000 and above.

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