- DCPG Customer Service RepresentativeRecruitDQ – Posted by RecruitDQ
Answer phones to respond to general customer service inquiries. Project a professional company image through phone interaction. ESSENTIAL JOB FUNCTIONS: Under general direction: Answer phones and respond to customer requests Identify, research, and resolve customer service issues using the computer system Assists customers regarding eligibility issues Provide claim status information and determine claim benefits Perform various job functions to support the overall functionality of the department Refund Requests/Stop Payment Requests Printing queued documents Returning x-rays to providers Prep consultant review packets Numbering claims Provide accurate call documentation in the AQDen computer system Follow-up on customer service inquiries not immediately resolved Recognize document and alert management of trends in customer service Recommend process improvement Maintain patient confidentiality and adheres to HIPAA guidelines and requirements Perform other duties as assigned SUPERVISORY RESPONSIBILITIES: N/A WORK ENVIRONMENT Typical office environment, with minimal exposure to excessive noise or adverse environmental issues QUALIFICATIONS AND SKILLS REQUIREMENTS: The incumbent must possess: High school diploma or GED required 1-2 years customer service experience Proficient computer skills including MS Word and Excel Excellent verbal and written communication skills PHYSICAL REQUIREMENTS Must be able to meet the following physical requirements, with or without reasonable accommodation: Use hands to manipulate, handle, feel, and control items or equipment; Talk to other employees/clients and hear them; See and be able to read, write, and interpret written documents; Occasionally lift and move objects weighing up to 15 pounds. Uses computer, keyboard, monitor, telephone and other office equipment.
Location: CincinnatiOhio, United States
- CincinnatiOhio, United States
- Date Posted
- 11 Nov 2019
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- Software Engineer, BackendRally Health – Posted by giselleposs1
Software Engineer, Backend (Rally Recover) SAN FRANCISCO, CA, WASHINGTON, DC, MINNEAPOLIS, MN Rally Health™ is all about putting health in the hands of the individual. It’s our mission, and it drives everything we do, which is to empower people with easy-to-use online and mobile tools that help them take charge of their health and health care, from improving their diet and fitness to selecting health benefits, and choosing the right doctor at the right price for their needs. Our culture is built on a deep and sincere dedication to helping people live healthier lives. To do this, we are committed to innovating continuously at every level. We know that some of the things we do are not going to work, and that’s okay. We’re not trying to build something that is churn and burn. We’re building something that supports people over their lifetime. Every day, we get to work with amazing people on something that directly impacts the lives of millions of people for the better. At Rally Health, we believe that two heads truly are better than one. Rallyers understand the importance of communication and collaboration, ensuring that we work we produce is the best that it can be. Every opinion is valid and valued, and we share ideas that elevate the way we work. We know that the big picture and the small details are tied together, and we keep both in mind. Everything we do is executed with our users in mind, so we make sure that all of our work has a human touch. Here at Rally, we take advantage of the opportunity to build strong relationships with each other, because it makes us better. We’re committed to maintaining a diverse workforce and an inclusive environment. We know we’re strongest when our employee population reflects the rich diversity of the world around us — and we’re a place where all voices are valued. We have multiple employee affinity groups, such as Rally Pride and Rally Women's Leadership Network, and celebrate a wide array of cultural and religious events, and regularly host company-wide conversations that highlight diverse experiences. About the Team: Rally Recover is an early-stage post-operative patient engagement platform utilizing a configurable provider web-based dashboard and patient-facing mobile device application to improve patient-provider communications and lower the cost of care. Founded in 2016 by orthopedic surgeons, the Company's platform optimizes post-discharge care, physical therapy and post-discharge communications between the patient and provider care team. At Rally Health we are viewed as an engineering driven company, where our technology is modern and agile. We host our microservices based distributed systems in the public cloud (AWS). Automated processes drive and maintain our quality at the highest level. Some key technologies used are: Scala, Play, Akka, Kafka, Spark, HDFS, MongoDB, PostgreSQL, Docker, Mesos, Marathon and Jenkins. We are Hiring: Senior Software Engineer, Backend- 5+ years experience Principal Software Engineer, Backend- 8+ years experience Your day to day: Architect, build and ship highly scalable systems, libraries, and frameworks Work closely with product managers to understand the features, do technical assessment and costing, design, code, test and deliver Write high performance production quality code Support live-site with production debugging and track down root causes and fix them in systematic ways About you: Command of Scala, or command of Java or C# with a strong interest in learning Scala Experience with distributed systems and application design in a SOA environment Knowledge of high-scale performance and optimization tools and techniques Knowledge of database concepts (both NoSQL and RDBMS) Strong knowledge of computing concepts including API design, crafting, fault tolerance, highly available and scalable distributed systems, multithreaded programming, performance tuning, and security Strong analytical skills and attention to detail BS in Computer Science, Engineering or a related technical role or the equivalent experience Why join Rally? On top of an innovative work atmosphere and a chance to help people change their lives, we offer competitive pay, daily catered lunches, and an extensive benefits package for all full-time employees (including medical, dental, vision and 401(k)). In addition, offer the ability to grow, while truly making an impact in the healthcare system. Rally knows that we are strongest when our employee population reflects the diversity of the world around us, and we are a place where all voices are valued. A diverse workforce will enrich us with the talent, energy, perspective and inspiration we need to achieve our mission. Rally Health believes in a policy of equal employment and opportunity for all people. It is our policy to recruit, hire, train, and promote individuals in all job titles, and administer all programs, without regard to race, color, religion, national origin or ancestry, citizenship, sex, age, marital status, pregnancy, childbirth or related medical conditions, personal appearance, sexual orientation, gender identity or expression, family responsibilities, genetic information, disability, matriculation, political affiliation, veteran status, union affiliation, or any other category protected by applicable federal, state or local laws. Individuals with disabilities and veterans are encouraged to apply. Applicants who require an accommodation related to the application and/or review process should notify Talent Acquisition (email@example.com).
- Date Posted
- 14 Nov 2019