Part-Time Office Assistant, Tech Cooperative
Job Description
FullSteam Labs is a worker-owned tech cooperative looking for a responsible and resourceful office assistant to join our team. Working remotely, you will provide administrative office support and assist digital designers and developers in client and project management. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.
Responsibilities
This is a list of ideals. Even if you don’t currently possess skills to fulfill all these responsibilities, please apply if you think you might be a good match!
Client Management
Manage client contact details
Facilitate the contract process for new projects
Onboard new clients for Managed Hosting and contract work
Potential light website content entry or other content work
Sales
Respond to inbound sales inquiries
Assist in managing outbound sales campaigns
Create organized, clear internal documents for tracking sales
Round up relevant RFPs for the team to bid on
Leads
Create organized, clear internal docs for tracking leads
Gather notes (including contact info) and create folder
Make sure progress gets made
Help proof-read and revise proposals
Project Management Assistance
Schedule meetings with clients, leads, and others
Assemble budget reports for current projects
Create entries for new projects in Jira and Podio
Create and manage project folders in Google Drive
Business Document Management
Google Drive organization and cleanup
Migration of evergreen documentation from Google Drive to Confluence
Ongoing maintenance to keep content clean, organized, and up to date
Finances
Send invoices as needed
Answer invoicing questions from current clients
Assist with preparation of financial reports
Pay bills and/or ensure that they get paid
Some bookkeeping (depends on your prior, related experience)
Marketing (not required)
Social media – Generate and syndicate relevant content
Email marketing – Manage subscribers, generate and polish content, send newsletters
Website content – Content polishing and entry
Qualities
Excellent written and verbal communication skills
Excellent organizational skills
Customer service oriented
Collaborative and self-directed
Ability to assess, processes, and find areas for improvement
Possess a working computer with high-speed internet access and ability to participate in regular video calls
Familiarity with the software and/or web development industry
Bookkeeping experience a plus
Time Expectations
15-20 hours per week of overlap within 9am – 5pm Eastern time zone. Ideally 3-4 hours per day, Monday – Friday.
Compensation
Pay rate is $15 – $20/hr depending on experience and qualifications. Benefits include home office rent and up to 3% IRA Matching.
About FullSteam Labs
At FullSteam Labs we use systems thinking and holistic design concepts to create digital experiences and products that have measurable impacts. As a worker-owned cooperative, our work uplifts environmental and social justice efforts through supportive relationships and innovative thinking to challenge the status quo.
Diversity & Inclusion
We recognize that the tech industry in particular needs more representation from Black, indigenous, people of color, women, and gender non-conforming folks. We welcome applications from everyone and we strongly encourage folks from underrepresented groups to apply. We want to create more avenues for success and open doors for those that have previously been closed off. We are committed to maintaining a safe, inclusive work environment where people are empowered to do their best work.
Learn more about us at FullSteamLabs.com
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