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18 Mar 2021

Part-Time Office Assistant, Tech Cooperative

FullSteam Labs – Posted by FullSteam Labs Anywhere

Job Description

FullSteam Labs is a worker-owned tech cooperative looking for a responsible and resourceful office assistant to join our team. Working remotely, you will provide administrative office support and assist digital designers and developers in client and project management. The ideal candidate should be tech-savvy, able to communicate through multiple channels, and super organized.

Responsibilities

This is a list of ideals. Even if you don’t currently possess skills to fulfill all these responsibilities, please apply if you think you might be a good match!

 

Client Management

  Manage client contact details

  Facilitate the contract process for new projects

  Onboard new clients for Managed Hosting and contract work

  Potential light website content entry or other content work

 

Sales

  Respond to inbound sales inquiries

  Assist in managing outbound sales campaigns

  Create organized, clear internal documents for tracking sales

  Round up relevant RFPs for the team to bid on

 

Leads

  Create organized, clear internal docs for tracking leads

  Gather notes (including contact info) and create folder

  Make sure progress gets made

  Help proof-read and revise proposals

 

Project Management Assistance

  Schedule meetings with clients, leads, and others

  Assemble budget reports for current projects

  Create entries for new projects in Jira and Podio

  Create and manage project folders in Google Drive

 

Business Document Management

  Google Drive organization and cleanup

  Migration of evergreen documentation from Google Drive to Confluence

  Ongoing maintenance to keep content clean, organized, and up to date

 

Finances

  Send invoices as needed

  Answer invoicing questions from current clients

  Assist with preparation of financial reports 

  Pay bills and/or ensure that they get paid

  Some bookkeeping (depends on your prior, related experience)

 

Marketing (not required)

  Social media – Generate and syndicate relevant content

  Email marketing – Manage subscribers, generate and polish content, send newsletters

  Website content – Content polishing and entry 

 

Qualities

Excellent written and verbal communication skills

Excellent organizational skills

Customer service oriented

Collaborative and self-directed

Ability to assess, processes, and find areas for improvement

Possess a working computer with high-speed internet access and ability to participate in regular video calls

Familiarity with the software and/or web development industry

Bookkeeping experience a plus

 

Time Expectations

15-20 hours per week of overlap within 9am – 5pm Eastern time zone. Ideally 3-4 hours per day, Monday – Friday.

 

Compensation

Pay rate is $15 – $20/hr depending on experience and qualifications. Benefits include home office rent and up to 3% IRA Matching.

 

About FullSteam Labs

At FullSteam Labs we use systems thinking and holistic design concepts to create digital experiences and products that have measurable impacts. As a worker-owned cooperative, our work uplifts environmental and social justice efforts through supportive relationships and innovative thinking to challenge the status quo.

Diversity & Inclusion

We recognize that the tech industry in particular needs more representation from Black, indigenous, people of color, women, and gender non-conforming folks. We welcome applications from everyone and we strongly encourage folks from underrepresented groups to apply. We want to create more avenues for success and open doors for those that have previously been closed off. We are committed to maintaining a safe, inclusive work environment where people are empowered to do their best work.

Learn more about us at FullSteamLabs.com

Job Categories: Equal Opportunities. Job Types: Part-Time. Salaries: Less than 20,000.

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