Full-Time P.O.N.D. Workforce Navigation Specialist
Job Description
P.O.N.D. WORKFORCE NAVIGATION SPECIALIST
one•n•ten is a nonprofit organization dedicated to serving and assisting lesbian, gay, bisexual, transgender, and questioning (LGBTQ) youth ages 14 to 24. From weekly discussion groups to fun, social networking events, we create a safe space, mentally and physically, for youth of all socio-economic and cultural backgrounds. We also offer resources to promote healthy choices and living.
Youth with particular needs have the option to speak with peers or volunteers one-on-one, in a supervised setting. We provide youth with a variety of tools and opportunities to improve self-esteem and self-acceptance.
DEPARTMENT: POND
REPORTS TO: Deputy Director
SALARY RANGE: $16-$18 per hour (non-exempt) + benefits
DEADLINE TO APPLY: August 21, 2020
JOB SUMMARY & ESSENTIAL FUNCTIONS / RESPONSIBILITIES / DUTIES:
The one•n•ten P.O.N.D. workforce program is designed to assist LGBTQ+ youth in gaining the skills necessary to successfully gain employment with employers that support and affirm their LGBTQ+ identities. The POND Workforce Navigation Specialist will be responsible for coordinating the program and will work closely with employers and youth. The POND Workforce Navigation Specialist will primarily office out of the one·n·ten Youth Center and will occasionally travel to local sites where employers and located are located. The POND Workforce Navigation Specialist will work 2-3 evenings per week out of the youth center and/or satellite sites to run the program and assist youth in referrals for jobs, life skill training, transportation, and personal development goal-setting.
KEY AREAS OF RESPONSIBILITY:
Take an active role in the re-design and pilot the new POND workforce program. Including ensuring updated and effective curriculum and teaching methods are in use
Engage and develop employers as they bring one n ten youth on as trainees, interns and employees. Including leading the employee task force and recruiting new employers. Plan and host quarterly job fairs.
Develop individual employment plans with youth participants, assist with the preparation of employment applications and budgeting/income calculation
Work collaboratively with the POND Housing Navigation Specialist to ensure youth experiencing homelessness have coaching and access to jobs
Work collaboratively with the Training Program Specialist to ensure employer partners are trained and ready to support LGBTQ youth. Including occasionally developing and leading trainings directly
Plan and oversee development of youth participants in the POND workforce program: coach youth regularly in their action plans to successfully transition to independent living
Assist in modifying POND workforce program and housing navigation services as they evolve and shift within organizational goals/mission
Coordinate age-appropriate group activities, including those emphasizing life skills, workforce development, education, community engagement, healthy choices, and independence
Establish and enforce safe-space guidelines consistent with organizational goals/mission
Develop and maintain relationships with schools, community leaders, and appropriate community agencies to assist with recruitment and referral services
Demonstrate leadership to ensure appropriate conduct, safety and development of participants.
Evaluate programs on a continual basis to ensure programs/activities respond to member needs and address participant’s sexual orientation, gender identity and cultural diversity.
Meet specific program metrics and assist in grant reports
Oversee proper record keeping and reporting including activities and events conducted, breakdowns of daily participation figures, notable achievements and any problems/issues. Including working within HMIS and Salesforce regularly.
KNOWLEDGE / SKILLS and ABILITIES:
Extensive experience in positive youth development and trauma informed care based program development & implementation.
Proven experience in program development & implementation to benefit diverse populations of youth and young adults.
Excellent communication and interpersonal skills with people at all levels and in all settings relevant to the organization’s mission.
Exceptional attention to detail and organizational skills; ability to multi-task with confidence and multiple deadlines.
Ability to work remotely and independently at times and as part of a highly collaborative professional team with enthusiasm and commitment.
CORE COMPETENCIES AND ABILITIES:
- Relate to and work effectively with, youth/young adults, staff, & organizational leaders
- Manage program budgets and develop program data and report(s) as requested
- Excellent risk management, prevention, intervention and de-escalations skills
- Organize materials, documents, and program activities
- Identify & resolve problems in a timely manner & maintain an appropriate paper trial
- Prioritize and plan work activities, use time efficiently, set goals and objectives, and develop realistic action plans with youth participants
- Demonstrates accuracy and thoroughness, complete work in a timely manner, and monitor own work to ensure quality
- Simultaneously work on multiple projects and quickly switch gears as needed
- Adapt to changes within the workplace & during the planning and execution of programs
SCHEDULE: Non-exempt full-time, as needed & required by the position, including occasional night/weekend work.
PHYSICAL REQUIREMENTS/DEMANDS: Standing, walking, repetitive motions, bending, stretching and able to lift 20lbs without issue.
TRAVEL: Ability & willingness to drive your own reliable vehicle to travel to various locations. Mileage reimbursement is available.
Position Qualifications
EDUCATION / EXPERIENCE:
Bachelor’s degree preferred. Significant work experience in coaching youth, developing programs for youth and working within the workforce arena.
Preferred knowledge of HR practices, staffing and hiring best practices.
Strong computer skills required, including use of Microsoft Office, HMIS, and database systems.
Familiarity with Salesforce database/CMS systems a plus.
Another plus is someone who has a fluency in Spanish and/or ASL.
Good judgment, discretion, confidentiality.
Experience working with diverse committees and volunteer leadership a plus. Involvement and/or knowledge of the LGBTQ+ community &/or non-profit organizations preferred.
DISCLAIMER:
The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications & objectives required of employees assigned to this job.
How to Apply
INSTRUCTIONS – HOW TO APPLY:- A complete application contains the following items:
- A cover letter, not to exceed one page.
- A comprehensive resume.
- Contact information for three current professional references.
- Complete applications should be attached to an email message with “WNS Submission” in the subject line, and sent to: careers@onenten.org.
- Applications will not be accepted through any other means.
- Applicants can expect to receive a confirmation within 2 business days indicating that an application has been successfully received.
- Application Submission Deadline: August 21, 2020.
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